We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing food, environment, and view!” 5 of 5 stars
Review of West Bay Beach - A Holiday Inn Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added West Bay Beach - A Holiday Inn Resort to your Saves list
West Bay Beach - A Holiday Inn Resort
3.0 of 5 Hotel   |   615 E. Front St., Traverse City, MI 49684 (Formerly Holiday Inn Traverse City)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #4 of 39 Hotels in Traverse City
Certificate of Excellence 2014
Traverse City, Michigan
2 reviews
“Amazing food, environment, and view!”
5 of 5 stars Reviewed 6 days ago NEW

From the staff, to the restaurant, and the beautiful view-this is a perfect place to stay while visiting Traverse City! There are SO many activities close by for the whole family. We embarked on the Nauti-Cat cruise which docks right in front of the hotel. What a blast! Can't say enough about the positive experience!

Room Tip: Choose beach front if possible! :)
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hunter R, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review, 5 days ago
Hi Meg B,

Thank you for the great 5 star review! We are very excited for another amazing summer and have a lot planned. For example, this summer we are now going to be able to serve drinks on the beach. We hope you can make it back to spend another weekend with us and enjoy this new service!

Hunter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

332 reviews from our community

Traveler rating
    211
    84
    20
    13
    4
See reviews for
59
92
10
60
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • Any
English first
Clarkston, Michigan
Top Contributor
151 reviews 151 reviews
46 hotel reviews
Reviews in 71 cities Reviews in 71 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many times over the years. That long ago it was a Holiday Inn, now it is West Bay Beach--A Holiday Inn Resort. I guess they have reinvented it. Over the years I have had a lot of great times here. I have stayed here in the winter to go downhill and cross country skiing and enjoyed the beach in the summertime.

Check in was fast and friendly. I was given a very nice and comfortable bed. My room looked like it had been recently redecorated and to me they did a great job. The bathroom is still a little small. They built this hotel back when they made the bathroom small. Nothing much they could do about that. Your room has no balcony but you can see the bay from your window. You have what I would call a side view.

I used the exercise room twice. The equipment is new and the equipment is of better quality. Free bottles of water in the exercise room.

They have an indoor pool with a whirlpool. These is also a sauna. There is an outdoor pool but was closed because I stayed in March.

They have a full service restaurant, small sports bar and a larger bar with music and dancing. This bar was not open during my stay.

You are very close to downtown Traverse City. Lots of shopping.

PLEASE NOTE: This hotel can be great when the weather is great. It is like everything else in Michigan, it is fun if the weather is good. This resort can be very slow if the weather is bad or off season. Everything depends on the weather. If the snow is good, this hotel is great for skiing. Summertime, this hotel is fun for the beach and summertime activities. Lots of great golf in the area. Fall for the leaves changing colors.

I just stayed on a Wednesday night and is was very slow. (March). The hotel adjusts the price for this off season time.

I will stay here again. Many great times here.

Room Tip: You do not want a room over the bar.
See more room tips
  • Stayed March 2015, traveled solo
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hunter R, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review, 6 days ago
Hello JeffreyTravel,

Thank you for your thorough review of our resort! We love getting reviews like yours because we know exactly the things you like and didn't like. Fortunately, it sounds like you had a great time and enjoyed the many amenities we offer. Thank you for your loyalty to our hotel and for spreading your positive experiences with us to those looking for a relaxing getaway in Traverse City!
We will see you next time,

Hunter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stevensville, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

That staff at this hotel is phenomenal, very attentive and always smiling. The Starbucks insid the hotel is a great addition. Breakfast, lunch and dinner were tasty, well presented and reasonably priced. Our room had a wonderful view of the Beach and Bay. Can't wait for our return in June.

  • Stayed March 2015, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hunter R, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review, 1 week ago
Hello Shawn B,

We are proud to have met your expectations during your recent visit with us! Thank you for your feedback on our food and service. We are rolling out a new menu soon that we are very excited about. You'll have to let us know what you think when you return in June!
Have a great Spring,

Hunter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I didn't have a car when I was in Traverse City, and this hotel was within walking distance of downtown which had everything that I needed. I like staying at hotels that have restaurants & shops nearby. The beach at the hotel was small but really nice. The chairs are comfortable, and I took advantage of them every afternoon that I was there There was a live band one evening which rocked. A room in the west side of the building should provide better views. The view from my first room was looking over a roof. Thankfully, the front desk staff moved me to another room, and I really enjoyed the view for the 4-days that I was there. When I am in Traverse City again, I will stay at the hotel again.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hunter R, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review, 1 week ago
Hello uncwgirl77,

It gets us excited to hear your feedback and what you thought of our property last summer! Our location, amenities, and great service make us a perfect summer getaway. We expect many great things as the weather improves and hope you can be a part of it. Warmer weather is just around the corner (we hope)!

Hunter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Great place to stay.Had the military discount rate of $88.The bar/club was awesome and amazing great since you don't need a cab or anything if yur staying the night there.The service was good the server Keene is a nice guy and one of the best servers/bartenders.

Stayed March 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hunter R, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review, 1 week ago
Hello cwilly3,

Thank you for the great 5 star review! Keene does a fantastic job in Dayclub and we appreciate you recognizing his great service. Come back in the summer to listen to live music and have a drink on our waterfront patio!

Hunter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boyne City, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a sleep apnea patient who uses a cpap machine. As I was getting ready for bed about midnight I noticed that I had left my distilled water for the machine at home. I called the front desk and talked to a young lady named Erin to see if there was water that I could purchase just to get through the night. She said she would check with the laundry and call me back. In a few minutes she called back to say that the hotel didn't have distilled water anywhere, but she had taken liberty to send someone out for some and it should be at my room in about 10 minutes. As promised, in the given time, another employee was standing at my door with a gallon of distilled water. When I offered to pay he said that it was complementary and that it was their pleasure to be of service.
I have been very impressed with their excellence in service.

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hunter R, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review, 1 week ago
Hi Charles F,

We are so proud of our overnight team members for the great service they provided you and appreciate you recounting your experience on Tripadvisor! Thank you for mentioning Erin and her dedication to amazing service! We hope to have the pleasure of having you with us again soon,

Hunter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed 1 week ago via mobile

I periodically stay at the West Bay Beach Holiday Inn for business and I'm never disappointed with the staff. I ate at the bistro every morning of my stay with Wendy as my server. She greeted me with a smile and remembered my order every morning. Ashley made check out simple. I will be back!

Stayed March 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hunter R, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review, 1 week ago
Hello Topchef3215,

We are pleased to hear about your great experience every time you stay with us! Guest satisfaction is our top priority and we appreciate your feedback on how we are doing. We will continue to provide the best service for all of your needs. Thank you for your loyalty to us!

Hunter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to West Bay Beach - A Holiday Inn Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about West Bay Beach - A Holiday Inn Resort

Address: 615 E. Front St., Traverse City, MI 49684 (Formerly Holiday Inn Traverse City)
Phone Number:
Location: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Traverse City
#2 Family Hotel in Traverse City
#3 On the Beach Hotel in Traverse City
#7 Romantic Hotel in Traverse City
Price Range (Based on Average Rates): $
Hotel Class:3 star — West Bay Beach - A Holiday Inn Resort 3*
Number of rooms: 179
Official Description (provided by the hotel):
Rising from the waters edge, West Bay Beach, a Holiday Inn Resort is the only full-service, four season resort on the white sandy shores of West Grand Traverse Bay. You can do it all while visiting the Holiday Inn West Bay hotel. Conveniently located within walking distance to downtown, Traverse City offers unique boutique shops and an eclectic area of restaurants, art galleries, and theaters. Looking for things to do while you re in the area? Traverse City offers an abundant amount of satisfying activities such as hiking, biking, golf, water sports, para-sailing, boating w/ boat rentals, charter fishing, kayaking, wine tours, and dune climbing to name a few. Nearby area attractions include Sleeping Bear Sand Dunes National Park, Leland's Fishtown, Hagerty Conference Center, Turtle Creek Casino, Interlochen Arts Academy, Dennos Museum, Music House Museum, and Grand Traverse Mall just to name a few. Whether for work or for pleasure, West Bay Beach has it all! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, IHG, BookIt.com, Hotels.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your West Bay Beach - A Holiday Inn Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Traverse City Hotel Traverse City
Traverse City Holiday Inn

Owners: What's your side of the story?

If you own or manage West Bay Beach - A Holiday Inn Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.