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“Great location, great breakfast!” 5 of 5 stars
Review of West Bay Beach - A Holiday Inn Resort

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West Bay Beach - A Holiday Inn Resort
3.0 of 5 Hotel   |   615 E. Front St., Traverse City, MI 49684 (Formerly Holiday Inn Traverse City)   |  
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Ranked #2 of 38 Hotels in Traverse City
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great location, great breakfast!”
5 of 5 stars Reviewed 5 days ago NEW

My wife and I came here on a whim, couldn't afford to stay here otherwise in the summer but in December. We were pleasantly suppressed. The breakfast was excellent! The eggs Benedict was amazing! We found the rooms clean, the pool warm and the workout room was nice as well with a great view. Being here makes me want to come in July! Lots of great views of the bay. The hotel is older but recently updated and very nice. Jennifer was an awesome host for breakfast. Would def. come back! Free yoga classes for hotel guest on Friday and Saturday mornings!

Stayed December 2014, traveled as a couple
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285 reviews from our community

Traveler rating
    184
    69
    17
    12
    3
See reviews for
51
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • Any
English first
Wyoming, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is clean, up to date, and has almost any amenity you might need or want. I stayed two separate times for a total of 3 weeks in November and December. They have a fitness center, indoor pool, hot tub, sauna, am out door pool (closed for the winter), Starbucks, a resteraunt, and a night club.
The entire staff is all super friendly and knowledgeable. Autumn (front desk, and waitress) was super helpful pointing me to great local resteraunt and shops. Thanks to Autumn and the rest of the staff!!!

Stayed December 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grayling, Michigan
Top Contributor
112 reviews 112 reviews
14 hotel reviews
Reviews in 54 cities Reviews in 54 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Was there today for a conference and was very impressed. Very clean everywhere and attentive staff for lunch and a very nice and warm pool area. Lobby and halls look like everything recently upgraded. A nice view if the bay from the restaurant and lounge too.

Stayed December 2014, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ada, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 1 week ago

Great hotel! Rooms very clean and employees very nice and helpful. We just spent a girls weekend there, had a great time. When getting back to hotel last night, 2 of my friends and I road the elevator up with an employee holding a tray of food and drinks. I assume it was room service but nothing on his try was covered! No covers over food or drinks. I found this a bit disgusting. Other than that everything else was great!

  • Stayed December 2014, traveled with friends
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lansing, Michigan, Usa
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great summer time location for beach and boating. Just a 5 minute walk to downtown. But what really matters is the service. Everyone and I mean everyone is on top of their game. Good restaurant and great bars. Summer time outdoor bar literally feet from Lake Michigan with great service and regular entertainment. Plus you can bring your dog as they are pet friendly.

Room Tip: Ask for outside Bay view room so you can see famous West Bay.
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  • Stayed November 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystal F, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review, 2 weeks ago
Hello phillyjack257,

Thank you for reviewing our resort here on Tripadvisor! We are pleased you enjoyed yourself and were able to experience our incredible amenities on site! Come back to see us again soon!

Krystal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Traverse City, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My name is Robert, i came up here with my son to visit my 5 year old daughter. Stayed for 5 nights and it was a a great experience. Jacki was my server for most of my stay and she was just the best. Made me and my family feel so comfortable, we might stay with her next time we come up, lol. But over all the whole staff was great, from the servers to the bartenders. Location and scenery is the best around couldn't ask for a better place to stay. We enjoyed the pool and the jacuzzi, plus the sauna. We plan on coming back up here for Christmas and i most definitelywill be staying here again. Oh the food that the chef makes here is unbelievable, they have a great kitchen staff. Love the recipes they came up with. I could just go on and on they have so much going on here you won't be bored

Room Tip: View over the bay
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  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystal F, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review, 2 weeks ago
Hi Robert S,

We couldn't be more proud after reading your 5 star review about our property and our incredible staff! Thank you for taking the time to recognize them as they work hard every day to provide the best service. It would be a pleasure to have you come back and enjoy everything we have to offer! That is, of course, if Jackie's house is too busy! Thank you again,

Krystal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maumee, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here thru the Thanksgiving weekend. Service was excellent. The hotel is pet friendly and we brought our puppy. We ate at the restaurant for breakfast every morning and the food and service was fantastic. Our waitress Jacki was super and made very thoughtful suggestions on the menu. We had a different waitress on Thursday morning and the service was very good...I could not remember her name...but she was friendly and greeted us every morning of our stay.. Rooms were nice and clean. We had the Thanksgiving buffet and it was incredible. The only negative was the room service closed early before the stated 11 pm on Friday night. We definitely would recommend the hotel to friends

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystal F, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review, 2 weeks ago
Hi Mark Z,

Thank you for the 5 star review! I am pleased to hear about the great service you experienced with us and can proudly say that Jackie is a treasure to have as a part of our amazing team. We hope that your Thanksgiving was memorable and special and hope to see you again soon!

Krystal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about West Bay Beach - A Holiday Inn Resort

Address: 615 E. Front St., Traverse City, MI 49684 (Formerly Holiday Inn Traverse City)
Phone Number:
Location: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Traverse City
#1 Family Hotel in Traverse City
#2 Business Hotel in Traverse City
#6 Romantic Hotel in Traverse City
Price Range (Based on Average Rates): $
Hotel Class:3 star — West Bay Beach - A Holiday Inn Resort 3*
Number of rooms: 179
Official Description (provided by the hotel):
Rising from the waters edge, West Bay Beach, a Holiday Inn Resort is the only full-service, four season resort on the white sandy shores of West Grand Traverse Bay. You can do it all while visiting the Holiday Inn West Bay hotel. Conveniently located within walking distance to downtown, Traverse City offers unique boutique shops and an eclectic area of restaurants, art galleries, and theaters. Looking for things to do while you re in the area? Traverse City offers an abundant amount of satisfying activities such as hiking, biking, golf, water sports, para-sailing, boating w/ boat rentals, charter fishing, kayaking, wine tours, and dune climbing to name a few. Nearby area attractions include Sleeping Bear Sand Dunes National Park, Leland's Fishtown, Hagerty Conference Center, Turtle Creek Casino, Interlochen Arts Academy, Dennos Museum, Music House Museum, and Grand Traverse Mall just to name a few. Whether for work or for pleasure, West Bay Beach has it all! ... more   less 
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Also Known As:
Holiday Inn Traverse City Hotel Traverse City
Traverse City Holiday Inn

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