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“"WOW" What a difference a year makes” 5 of 5 stars
Review of West Bay Beach - A Holiday Inn Resort

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West Bay Beach - A Holiday Inn Resort
3.0 of 5 Hotel   |   615 E. Front St., Traverse City, MI 49684 (Formerly Holiday Inn Traverse City)   |  
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Ranked #2 of 38 Hotels in Traverse City
Grosse Pointe Shores, Michigan
1 review
1 helpful vote 1 helpful vote
“"WOW" What a difference a year makes”
5 of 5 stars Reviewed July 22, 2014

The changes that have taken place since the new management took over is just amazing. From the second I walked into the hotel it was obvious by the friendly greeting from the front desk employees, and it didn't stop there. Wherever I walked I was greeted with a "good afternoon sir". The renovations are wonderful and the view of the Bay from the outdoor restaurant are some of the best around. Access to the downtown shops and restaurants is just a short walk away which makes this location the best of all worlds. Definitely a hotel worth staying at.

Room Tip: Can't beat the high floors with bay views.
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin W, General Manager at West Bay Beach - A Holiday Inn Resort, responded to this review, July 23, 2014
Hi Steve S -

Thank you for your 5 star review here on TripAdvisor.com!

We are so happy that you see the difference in our property in just one year. We have all worked very hard to ensure our resort is of the quality our guests deserve.

See you again next year! I bet our place is even better!

Colin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

228 reviews from our community

Traveler rating
    148
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    11
    3
See reviews for
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

We stayed here the whole weekend for a friend's bachelorette party and had an amazing time. Friendly and helpful staff, fun activities, great night life, awesome food, spacious rooms. Downtown Traverse City is very close (walking distance).

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin W, General Manager at West Bay Beach - A Holiday Inn Resort, responded to this review, July 23, 2014
Hi Gizelle G -

Thank you for staying with us during the special weekend with friends!

See you again soon, we hope!

Colin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 22, 2014

We stayed at the West Bay Beach this past weekend for a bachelorette party and had an amazing time. We were originally planning on renting a house for the weekend, but I'm sooo glad we didn't. There was tons to do on site and within walking distance of the hotel. The food at the restaurants was amazing and I could definitely see and taste the difference in the quality since the last time I stayed there (a couple years ago). We also rented a cabana for a day which was really fun with a big group of girls and we were able to rent paddle boards and jet skis on location. The club at the View was great for dancing at night after an awesome time on the NautiCat. I can't say enough about all the great things we did at the hotel. The staff was also so incredibly helpful, specifically Stephanie, who helped plan the whole weekend. Ryan and Keene also made sure we had great service the whole weekend. The rooms were also clean and very nicely renovated. I would definitely recommend this hotel as it has everything you need right on site and is within walking distance of downtown!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin W, General Manager at West Bay Beach - A Holiday Inn Resort, responded to this review, July 23, 2014
Hi Jessica M -

Thank you for sharing your experience with all - especially the photos of our new beach cabana's. We are so proud to have food and beverage service on the beach for all to enjoy.

Colin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester Hills, Michigan
1 review
5 of 5 stars Reviewed July 22, 2014

Had the most amazing experience at the West Bay Beach resort in Traverse City this past weekend. I stayed there with 12 of my best girlfriends for a weekend getaway and could not have been more pleased with the service or the location. I would recommend this resort to anyone looking for a great Traverse City experience. There is a beautiful beach with plenty of available activities, and it is walking distance from downtown. The food was amazing and you can eat breakfast, lunch or dinner overlooking the water.

The rooms are clean and spacious with great views of the lake.

Also can't say enough about the staff. If you go, be sure to request Keene - he is sweet and fun and will provide excellent service. Jon was also extremely helpful with anything we needed.Just to name a few ... the entire staff was amazing.

If you are looking for a weekend getaway, whether for a group event or just a fun weekend away to enjoy pure Michigan - this is definitely the place.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin W, General Manager at West Bay Beach - A Holiday Inn Resort, responded to this review, July 23, 2014
Underdaa -

Thank you for your fantastic review of our resort! We were very honored to host such an important and memorable event!

See you for the next party weekend!

Colin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester Hills, Michigan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 21, 2014

My friends and I most recently visited the hotel and were blown away with the amazing service and beautiful location! Each and every staff member was attentive and accommodating, but Keene and Jon were specifically wonderful. The hotel remodel was done beautifully, the location is perfect and within walking distance to downtown, and there were plenty of activities to keep our group of 13 having fun all weekend long. I would most certainly recommend this hotel to anybody who asks!!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin W, General Manager at West Bay Beach - A Holiday Inn Resort, responded to this review, July 22, 2014
Hi Amy R -

Thank you for your wonderful review here on TripAdvisor.com! We really appreciate you sharing your experience with us and others! Keene & Jon are wonderful members of our team here at West Bay Beach!

Colin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

The location and amenities were great- service was even better. Specifically Keene and John were incredibly helpful and made out experience memorable. I would definitely recommend staying at this hotel. It was also a good location for beach and downtown access.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin W, General Manager at West Bay Beach - A Holiday Inn Resort, responded to this review, July 21, 2014
Kate M -

Thank you for your review! It is great that Keene & John took such great care of you!

See you next time!

Colin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 20, 2014

Overall, terrific food, great venue, beautiful setting. Specific kudos to our servers: Suki, Meagan, Hannah, Sandy, Ion, Brittany, and Diane who provided excellent service for our reception. Everyone commented on how delicious the food was.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin W, General Manager at West Bay Beach - A Holiday Inn Resort, responded to this review, July 21, 2014
Sharon B -

Thank you for your review! We appreciate you mentioning our wonderful team!

Colin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about West Bay Beach - A Holiday Inn Resort

Address: 615 E. Front St., Traverse City, MI 49684 (Formerly Holiday Inn Traverse City)
Phone Number:
Location: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Traverse City
#2 Business Hotel in Traverse City
#3 Family Hotel in Traverse City
#9 Romantic Hotel in Traverse City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — West Bay Beach - A Holiday Inn Resort 3*
Official Description (provided by the hotel):
Rising from the waters edge, West Bay Beach, a Holiday Inn Resort is the only full-service, four season resort on the white sandy shores of West Grand Traverse Bay. You can do it all while visiting the Holiday Inn West Bay hotel. Conveniently located within walking distance to downtown, Traverse City offers unique boutique shops and an eclectic area of restaurants, art galleries, and theaters. Looking for things to do while you re in the area? Traverse City offers an abundant amount of satisfying activities such as hiking, biking, golf, water sports, para-sailing, boating w/ boat rentals, charter fishing, kayaking, wine tours, and dune climbing to name a few. Nearby area attractions include Sleeping Bear Sand Dunes National Park, Leland's Fishtown, Hagerty Conference Center, Turtle Creek Casino, Interlochen Arts Academy, Dennos Museum, Music House Museum, and Grand Traverse Mall just to name a few. Whether for work or for pleasure, West Bay Beach has it all! ... more   less 
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Also Known As:
Holiday Inn Traverse City Hotel Traverse City
Traverse City Holiday Inn

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