We stay in your hotel July 3-5, 2014. We had a wonderful time, our room was pretty like any other rooms that I have stayed in across the country, they were clean and standard. The breakfast was standard, served hot and the area was clean, enjoyable. The thing that made your hotel stand out and the reason I am writing this is you staff, I really can't say enough, the breakfast staff went over and above. The front office were friendly and very helpful, we had a problem with our TV we told the front desk "no hurry we will be out all day", by the time we walked back to the room maintenance was there and solved the problem. I have been in the service industry for more years then I care to admit, I know serving the public can be challenging to say the least, and I know this level of service does not come easy, hiring and training is the key. Your staff always had a smile on their face and a welcoming attitude. Congratulation job well done. Your hotel and staff made our stay feel like a 5 star vacation. Thank-You!
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- Also Known As:
- Days Inn & Suites Traverse City Hotel Traverse City
- Days Inn And Suites Traverse City
- Days Inn Traverse City
- Traverse City Days Inn