Stayed one night in the older tower of the hotel. Had a corner room on the eighth floor...great view, nicely updated, comfortable bed, very quiet. Restaurant food for dinner was good, with attentive waiter. Front desk staff helpful and pleasant. Perfect location for walking and exploring downtown Traverse City. Close to restaurants, shops, beach. However, a great feature of the hotel, the tenth floor bar, was not so great. The bar is actually quite small and a party/parties were gathered at almost all the tables. Was very noisy....too noisy to have a conversation without raising our voices. Also, when we came in the bartender totally ignored us. No greeting and "be with you in a minute". We even sat for a few minutes, thinking the ladies at the bar would be served and then he would speak to us. Nothing. We left. Don't go to the bar thinking to have a quiet drink and admire the gorgeous view of the city and Bay and get good service. This is why the rating is not better. Skip the bar and you will enjoy the stay.
Ask for a corner room.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We appreciate your recent stay at the hotel and the comments written. While we cannot increase the size of the Beacon Lounge, we will make adjustments so that the staff is more attentative to all guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.