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“A Gem is found in Traverse City” 4 of 5 stars
Review of BEST WESTERN Four Seasons

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BEST WESTERN Four Seasons
2.0 of 5 Hotel   |   305 Munson Avenue (US 31), Traverse City, MI 49686-3069   |  
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Stay 2X get $50 gift card
Ranked #13 of 39 Hotels in Traverse City
Certificate of Excellence 2014
Elsie, United States
1 review
“A Gem is found in Traverse City”
4 of 5 stars Reviewed April 27, 2014

Although this is a small hotel by most standards it's staff is working very hard for you if you stay at this hotel. I understand that it will be underconstruction at some point this year. If you want a pleasant stay in Traverse City, come to this hotel.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review, May 14, 2014
Dear Mr. Gene,
I appreciate your taking the time to share with us about your stay and I'm delighted to read you enjoyed it at Best Western Four Seasons. Our staff works very hard to provide the best guest experience in Traverse City, and I appreciate hearing from our guests when we accomplish that goal. Yes, starting in late fall our hotel will undergo a major renovation. We are very excited and looking forward to all the improvements we'll be able to offer our guests after the renovation. Be sure to come for a return visit! Best regards, Russ W. Cole, General Manager.
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371 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • German first
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English first
Saline, Michigan, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 19, 2014

We stayed there Sunday/Monday April 13, 2014. Nice clean hotel, good rates. LIZ did a great job with the breakfast buffet. Eggs nice and fluffy, sausage cooked, well and NOT drowning in grease like some other hotel buffets. Liked the mini-waffle maker just right when you want smaller waffles. Our room was nice and quiet, spotless bathroom, good cable reception on a nice new large flat screen tv. KATHY does a great job running the place. Everyone at the front desk was helpful whenever we asked questions.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review, April 20, 2014
Dear Mr. Ed,
Thank you for taking time to share about your stay at our hotel and how Kathy and Liz took great care of you. Both are great examples of "heroic hospitality" and we encourage all of our staff to provide that same level of guest experience. I hope you enjoyed the single queen room and possibly on your next stay we'll be able to host you more than 1 day. Best regards, Russ W. Cole, General Manager.
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Riverview, Michigan
1 review
5 of 5 stars Reviewed April 13, 2014

Our stay was wonderful! Kathy and the staff were very knowledgeable about the area and made our stay great. It was very clean and up to date with the best breakfast buffet we have seen! Traverse city was the perfect setting to get engaged!

Stayed April 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review, April 17, 2014
Dear sbozzo28,
Thank you for sharing about your stay with us and for recognizing Kathy. Kathy and all our staff work hard to make sure we provide the best possible guest experience at our hotel. They are a great resource for what is going on in the city. Our complimentary hot breakfast is a great way to start the day and we even do free breakfast room service too! We hope to see you back soon! Best regards, Russ W. Cole, General Manager.
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fennville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2014

Very comfortable place to stay. they welcomed my dog, they had areas for him to walk as well. The breakfast was really tasty! It was a great stay in Traverse City!! The shower was hot, the internet worked very well. I liked the goodie bag they gave me with water and granola bars. My dog was very comfy too.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review, April 17, 2014
Dear Mr. Kevin,
You were most kind to share your review of your stay with our pet-friendly hotel and we're delighted your companion enjoyed their stay also! We're happy you enjoyed the snacks in your room and our complimentary hot breakfast too! We hope to see you both back real soon! Best regards, Russ W. Cole, General Manager.
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Michigan, United States
1 review
5 of 5 stars Reviewed April 8, 2014

This hotel was really nice and the people who work here are very friendly. The only thing that we didn't care for was the loft area in the Queen jacuzzi suite we booked. It was difficult to access. If we stay here again we would choose the king jacuzzi room.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review, April 10, 2014
Dear Ms. Melanie,
We appreciate you taking the time to share about your stay with us. I'm delighted to hear everyone took great care of you, this is what we feel "heroic hospitality" is all about. We work very hard to make sure all our guests are comfortable and enjoy their stay and I'm sorry about the stairs going to the lofts in that room style. Although it creates a very unique style of room, it is a room style we caution our guests because it is a staggered ladder and may not be suitable for all guests. I would certainly recommend the king rooms with large jetted tubs as an excellent alternative to that room style, which are all on one level. We hope to see again soon on a return visit. Best regards, Russ W. Cole, General Manager.
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Traverse City, United States
1 review
5 of 5 stars Reviewed April 4, 2014

Everyone was very helpful they even called our room after check in to see if everything was just right for us and if we had any complaints or needed anything extra. The place was clean and they made every effort to make this a great stay.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review, April 5, 2014
Dear Ms. Shannon,
Thank you for taking the time to share your experience with TripAdvisor about your stay at our hotel. I'm delighted to read we followed up after your arrival to make sure everything in your room was as you expected and also to offer to be of additional service. We want our guests to be comfortable and enjoy their stay. By asking after you check in gives us an opportunity to make any necessary corrections or offer a different room style (out of the 10 different styles we have) if needed. At our hotel we read EVERY guest review and anytime there is something brought up that is negative we use that as an opportunity to fix or change our process, or correct training so another guest doesn't have the same experience. We look forward to your return visit where we can again show you "heroic hospitality"! Best regards, Russ W. Cole, General Manager.
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Pontiac, Michigan
1 review
4 of 5 stars Reviewed March 26, 2014 via mobile

Fantastic staff , good location , nice breakfast . !!! =)

Staff is very helpful & when yu check in thru give yu a list of places that deliver to the hotel . Nice gesture & close to tons of restaurants . !

  • Stayed March 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review, March 27, 2014
Dear Ms. Bonnie,
Thank you very much for taking time to share your compliments about our staff and we are delighted you enjoyed your stay with us. Being only 1-1/2 miles from downtown we are very close to many great restaurants, plus, we even have a shuttle that will be happy to take you downtown. Our sister property next door, the Cambria Suites, also has a great restaurant and bar and serves up some very delicious items on their menu too. We look forward to your return visit to Traverse City and we hope you will be a return guest! Best regards, Russ W. Cole, General Manager.
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Additional Information about BEST WESTERN Four Seasons

Address: 305 Munson Avenue (US 31), Traverse City, MI 49686-3069
Phone Number:
Location: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Traverse City
#11 Romantic Hotel in Traverse City
#14 Family Hotel in Traverse City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Four Seasons 2*
Number of rooms: 50
Official Description (provided by the hotel):
Centrally located in Traverse City, close to Munson Medical, downtown Traverse City, Old Mission Peninsula wineries and beaches. Best FREE Hot Breakfast in Traverse City, Deepest indoor pool in city 11ft open 24 hours, free breakfast room service, movie nights on 52" LCD TV for the kids, many new updates including 42" LCD High-Def TV's. Located just 1-1/2 miles from downtown. 2 Best of the Best Awards and 10 consecutive Chairman's Awards for excellence. Come check out our commitment to providing "Heroic Hospitality"! ... more   less 
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Also Known As:
Best Western Four Seasons Hotel Traverse City
Best Western 4 Seasons
Best Western Traverse City
Four Seasons Traverse City
Traverse City Best Western
Traverse City Four Seasons

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