We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice place to stay” 4 of 5 stars
Review of Cherry Tree Inn & Suites

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Cherry Tree Inn & Suites to your Saves list
Cherry Tree Inn & Suites
2.5 of 5 Hotel   |   2345 N US-31 N, Traverse City, MI 49686   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
Tripadvisor Special
Ranked #4 of 38 Hotels in Traverse City
GreenLeadersSilver level
Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very nice place to stay”
4 of 5 stars Reviewed November 20, 2009

We booked our room through Expedia for a better rate than on the hotels site. At check in I requested the remodeled suite and they gave it to me with no problems. All of the receptionists we met were very nice and knowledgeable. The suite we had was very accommodating and modern. It had a Jacuzzi, fireplace, and a good sized flat screen TV. The bed was really comfortable but the pillows could have been better. We tried to go swimming but we just couldn't adjust to the cold water this time of year. They should really consider heating the pool in the fall and winter months. It’s not that big so it shouldn’t cost much. Overall the hotel was very nice and accommodating. Our suite had everything we needed and the view of the lake was beautiful. My fiancé and I were satisfied with our 3 night stay. I would book this hotel again and recommend it to others.

  • Stayed November 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, November 29, 2009
Thank you for your review and letting us know what we do well and what we can improve on. I'm glad that you found our Front Desk team helpful and friendly. I am sorry that the pool was cool to you. It is a heated pool, and we keep it at 82 degrees year round. Maybe during routine maintenance we had to flush some cold water into it that caused it to feel cold. If that's the case, I'm sorry for the inconvenience to you during your stay.

Thank you again for your review and your stay at our hotel. I hope you had a safe trip home and I hope you have a great holiday season.

Best,

Jonathan P.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

781 reviews from our community

Traveler rating
    496
    192
    58
    20
    15
See reviews for
224
360
17
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Detroit, MI
1 review
5 of 5 stars Reviewed November 13, 2009

We had a wonderful time! The staff went above and beyond to ensure we enjoyed ourselves and had everything we needed. Jessica at the front desk was especially helpful. We even stayed an extra night because we didn't want to leave! Great location and great staff - would highly recommend to anyone.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, November 29, 2009
Hello!

Thank you for your review of our hotel, and I'm so glad that you enjoyed our staff, especially Jessica.
It's always nice to see guests enjoy and extend their stays because of our staff and service. That's something we strive to improve on each day.
Thank you, again. Have a wonderful December.

Best,

Jonathan P.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MI
Top Contributor
105 reviews 105 reviews
33 hotel reviews
Reviews in 36 cities Reviews in 36 cities
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed November 5, 2009

Very nice place, well worth the money. We drove thru TC on a color tour weekend. Had always wanted to stay here. Got a nice rate on a 2+room suite on the second floor. Probably one of the nicest rooms we have ever stayed in. One bad situation ruined our stay. After breakfast on the day we checked out (after 10AM) we walked out on our wrap around deck to see some ducks below us on the beach. I went back into the room to grab a few crackers to toss to the ducks. The seagulls showed up and also enjoyed a few crackers until from below us came a yell of profanity and a door slam. Less than 2 minutes later the phone rang with the front desk on the phone. They were calling us to report that someone had complained of the noise and people feeding the birds.
In all our years of travel, we have never been reported for anything. I did not appreciate being sworn at from another guest.
Because of that situation we probably would not return to the Cherry Tree Inn but I have recommended it to others.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, November 7, 2009
Thank you for your review. I'm so glad that you enjoyed the room and I hope you found some good colors. I am not happy that another guest caused such a wonderful stay to turn into a such an awful one in a short time. That's not fair to you. I really am sorry that guest was foul and rude to you. Although we don't encourage feeding ducks and seagulls from our balconies or patio areas since these birds tend to be a bit messy, we also don't encourage guest confronting another guest for anything. It's our job as care-takers of the property and our guests to resolve conflicts between guests. It is absolutely inappropriate for any guest to use profanity and yell at another guest.
Again, I'm sorry this happened to you. If anything like this was to happen again, please don't hesitate to call the hotel Front Desk - wherever you stay.
Have a nice November, and please join us again. Situations like that are very rare.

Best,

Jonathan P.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Station, Indiana
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 30, 2009

We booked Cherry Tree Inn after reading the many postive reviews on Trip Advisor. For the most part, we very much enjoyed our stay but there were a few little negatives. The room was nice and we enjoyed our corner room with the extra windows but the room definitely needed updating. Housekeeping was ok, but the little things that make a hotel great were missing. We opted to not have our sheets changed as part of the effort to be "green" and it just looked like the cover was pulled up over the rumpled sheets. The ice bucket wasn't emptied and we didn't get any clean cups.

The other problem was the pool. The heater was broken so the water was ice cold. That meant that the few families with kids piled into the hot tub, unfortunately while we were in it. Not a very relaxing soak. We had booked the hotel planning on using the indoor pool and that was very disappointing. If I had been a parent with kids there, I would have been very upset.

The breakfast room is too small. The hotel didn't seem full at all and yet the breakfast room was crowded and people didn't have a place to sit at times. The waffles were great and so was the coffee cake. Try it if you stay.

While I know that sounds like my husband and didn't enjoy our stay, we didn't let those little things bother us (much). We enjoyed the quiet, the chocolate chip cookies and coffee in the lobby, and loved our balcony and the view. All of the staff that we saw were very friendly and seemed helpful. I didn't hear a sound from other rooms and we almost felt alone on our floor.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, November 7, 2009
Hello!

Thank you for taking the time to write a review of our property. Although you enjoyed your stay, the issues you experienced will be fixed and corrected. We have just gone under new management and we will be working to improve everything the Cherry Tree has to offer. Regarding housekeeping, we are working to change the way we inspect and clean our rooms. We're working with our housekeeping team to make them more detailed and conscious of what a guest wants in their stay. They will get better because we have a great team to work with!
I am sorry that our pool was not heating while you were here. We, unfortunately, had a compressor fail, and we had to wait for a part. It's one of those issues that we never plan to have. we did inform our guests as soon as possible and our hot tub was still heating and great. I am sorry for any inconvenience the cool pool caused to your stay or any others for that matter.
I'm glad you like our waffles and coffee cake - both are wonderful! We do have additional seating in our sunroom and lobby area when our breakfast room gets busy and we do have this posted in our breakfast room for guests to be aware of the additional seating. Sorry that it was still crowded.
Finally, I'm glad you enjoyed our staff and our quiet rooms. There is nothing more that we enjoy than knowing that we were friendly and helpful to our guests. Thank you again for your review. Have a great November.

Best,

Jonathan P.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Royal Oak, MI
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2009

Me and my wife recently stayed here this past weekend for a 1 year anniversary weekend and were pleasantly surprised. For the price, I do not know how you could go wrong. We had a great view of the Bay, it felt like we were at a much more expensive place.

Staff was very courteous and helped when we needed it. I am looking forward to coming back to TC soon and will definately come back to Cherry Tree!

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, November 7, 2009
Hello!

Thank you so much for your kind review. I'm so glad you enjoyed our property, the view, and our staff. We really do appreciate the time you took to let us know, and I hope you have a wonderful end to your year.

Best,

Jonathan P.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 2, 2009

My husband and I stayed here for 4 nights while I was attending a conference. It is clean, friendly, comfortable and a great bargain! Our room was large and immaculate, had a breathtaking view, balcony where we drank our coffee and listened to the ducks, geese and blue herons.

We have been going to TC for many years. This is the best place we have ever stayed, bar none.

Would highly recommend this hotel.

Stayed September 2009, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, Front Desk Manager at Cherry Tree Inn & Suites, responded to this review, October 4, 2009
Hello!

Thank you for your review. I'm so glad that you enjoyed one of our large on-water rooms. I hope the stay helped your conference go better! Have a nice fall and good luck with any winter (eeck!) preparations you may have to do!

Best,

Jonathan P.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
north carolina
1 review
5 of 5 stars Reviewed September 30, 2009

We are so happy that we unexpectedly found the Cherry Tree on our trip through Traverse City in June. What a great place...only wish we had planned to stay longer than one night! The room was spacious, clean and quiet, the bed was wonderful, the staff was very helpful and breakfast on the patio was a delightful way to start the day. Even if your room doesn't overlook the water, the Cherry Tree provides an indoor area with rocking chairs & lots of windows overlooking the bay...what a nice surprise! we will definitely make our next visit a longer one.

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, Front Desk Manager at Cherry Tree Inn & Suites, responded to this review, October 4, 2009
Hello!

Thank you so much for your review of our property. We sincerely appreciate your kind thoughts and are glad that you had a nice stay. And, yes, our 2nd floor breezeway is vey nice with the rocking charis and tables. We have a lot of guests use that area for games and gatherings. It's very pleasant and relaxing there.

I hope you have a nice fall. We'll see you again soon.

Best,

Jonathan P.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Cherry Tree Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cherry Tree Inn & Suites

Address: 2345 N US-31 N, Traverse City, MI 49686
Phone Number:
Location: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Traverse City
#2 Green Hotel in Traverse City
#2 On the Beach Hotel in Traverse City
#4 Family Hotel in Traverse City
#6 Business Hotel in Traverse City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Cherry Tree Inn & Suites 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
As a top Traverse City resort, the Cherry Tree Inn & Suites leads in service, cleanliness & comfort. With 400 feet of East Grand Traverse Bay waterfront, the Cherry Tree's smoke-free facilities provide the comfort you look for while our staff provides the service you need. Amenities include a complimentary hot breakfast with locally roasted and freshly ground coffee, complimentary wireless Internet access, indoor & outdoor pools and hot tubs, a sauna, and fitness and arcade rooms. All rooms feature pillow-top mattresses, high-definition TV's with high-definition channel programming, including a full HBO line-up, Sony Playstation 2's, iPad/iPhone/iPod docking stations, Starbucks coffees, Tazo teas, irons and ironing boards, safes, and kitchenettes with microwaves, refrigerators, and sinks. Reserve your stay at one of Traverse City's best! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Odigeo and Tingo so you can book your Cherry Tree Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cherry Tree Inn And Suites
Cherry Tree Hotel Traverse City
Cherry Tree Traverse City

Owners: What's your side of the story?

If you own or manage Cherry Tree Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.