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All 39 Traverse City hotels

Cherry Tree Inn & Suites: Traveler Reviews

2.5 of 5
2345 N US-31 N, Traverse City, MI 49686
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Ranked #2 of 39 hotels in Traverse City
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538 reviews from our community

Traveler rating
    359
    120
    35
    13
    11
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Families
149
 
Couples
256
 
Solo
14
 
Business
15
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
1 review
1 helpful vote 1 helpful vote
“Great place to stay.”
5 of 5 stars Reviewed November 11, 2012

We really enjoyed our stay here. I would have to echo other people's review and say the breakfast area is small and cramped. It feels a little ovwrwhelming with the amount of people and the space. We had two rooms that were ground level with the pool view and I am thankful that the pool closed at 10:30 because the noise from the hot tub was very loud. The third room we had was a lelanau suite. That room was great! Lots of room and a beautiful view. Other than that I cannot complain. We had a great stay and are already looking forward to going back.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review
November 12, 2012
Thank you so much for the time you took to review our hotel, and I'm glad you enjoyed your stay in one of our Leelanau Suites. We'll be happy to have you back. Have a wonderful day and a Happy Thanksgiving!

Best,

Jonathan P.
General Manager
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Sault Ste. Marie, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
“Wine weekend”
5 of 5 stars Reviewed November 8, 2012

This was a great place to stay. _____________________
Get the view of the Bay it was worth it.
,,,,,,,,,,,,,,,,
Workout room sucked........,,,,,,,,,,,,,,,
Breakfast was great.
Fruit included
Wow.....................

Room Tip: Bay side sunset rocks
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Stayed February 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review
November 13, 2012
Hello!

Thank you for your review. I'm glad you really enjoyed the hotel and the view. The fresh-cut fruit is good, isn't it. We go through TONS of the fruit every week. You wouldn't believe how much guests love it! :)

I apologize for the excercise room. We are currently working on plans to expand it and add some great new equipment. I apologize that this has taken longer than we anticipated, but I assure you that we are working to make it better.

Thank you again. I hope you have a wonderful rest of November.

Best,

Jonathan P.
General Manager
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Goodrich, Michigan
Top Contributor
51 reviews 51 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
“Wonderful stay”
5 of 5 stars Reviewed November 6, 2012

Stayed in their Michigan Room which was wonderful. Clean, comfortable, quiet and nicely decorated. The staff was professional and polite. Our room had a king bed, kichenette, sofa, fireplace, spa bath, and a balcony with a view of the bay. Breakfast was typical of most hotel breakfasts. Located just outside the city close to the casino.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review
November 10, 2012
Thank you for your kind review. I'm glad you enjoyed the Lake Michigan Studio and found your stay to be clean, comfortable, and quite. I hope you have a nice November and a Happy Thanksgiving. Please come and visit T.C. again soon.

Best,

Jonathan P.
General Manager
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Rochester Hills, Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Back again”
5 of 5 stars Reviewed November 6, 2012

We stayed at the Cherry Tree again and found the rooms updated and better than ever. Great pillows to lean on to watch TV were very comfortable and we loved the new look. The breakfast that we always enjoyed was still there as well as the good service. We definately will be back again.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review
November 6, 2012
Thank you for your return stay and your review. I'm thrilled that you enjoyed the updates, especially the new wedge pillows we added to the beds. So many times hotels offer beds that sit right in front of the TV's, but they don't offer comfy pillows on the beds to help provide support for watching the TV from the bed. We were really excited to add these pillows in our updates. It sounds cliche of a hotel operator, but we really did focus on the guest needs and wants in the rooms, and we continue to have the focus for all future improvements coming.

Thank you again. Have a wonderful November and we'll be happy to see you again soon!

Best,

Jonathan P.
General Manager
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Munith,MI
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“I SEE WHY THIS PLACE GETS GREAT REVIEWS!!!!!”
4 of 5 stars Reviewed November 2, 2012

Stayed here two nights recently. Very nice hotel, I had a suit overlooking Grand Traverse Bay. Staff was friendly and it was a very quit hotel. The pool is very nice and the Hot tub. I can see why this place gets good reviews on Tripadvisor. A couple things could use some approvement, one would be breakfast. The breakfast could be a little bit better. Especially the Eggs that are served in the morning, not good The last thing, when I walked in the hotel I got the impression I was walking into a Medical Facility and not a Hotel, with the smell. Which I'm pretty sure it is a cleaning chemical they use. .

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review
November 5, 2012
Thank you for your stay and your review. I really appreciate that you took the time to share your opinion of your stay at the Cherry Tree. I'm glad that you enjoyed our staff, the hotel, and our pool and hot tub. I apologize that you didn't care for the egg patties on our breakfast. I will continue to listen to our guests’ thoughts and look into options that will satisfy all guests’ tastes.

I do apologize for the cleaning chemical smell you found in the lobby. We use Proctor and Gamble chemicals that are designed to have their odor dissipate very shortly after use, so I don't think it was our standard cleaning chemicals. But I think it may have been our oven cleaner we were using in our breakfast kitchen oven. We were cleaning that at the end of October and it did put the chemical smell in the lobby during the middle of the day. It did go away, but I apologize for the inconvenience to you.

Thank you again for your stay and I hope you have a wonderful November!

Hospitably,

Jonathan P.
General Manager
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Additional Information about Cherry Tree Inn & Suites

Also Known As:
Cherry Tree Hotel Traverse City
Cherry Tree Inn And Suites
Cherry Tree Hotel
Cherry Tree Traverse City
Address: 2345 N US-31 N, Traverse City, MI 49686
Phone Number:
Region: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Traverse City
#1 Onsen Hotels in Traverse City
#1 Romantic Hotels in Traverse City
#1 On the Beach Hotels in Traverse City
#4 Business Hotels in Traverse City
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
As a top Traverse City resort, the Cherry Tree Inn & Suites leads in service, cleanliness & comfort. With 400 feet of East Grand Traverse Bay waterfront, the Cherry Tree’s smoke-free facilities provide the comfort you look for while our staff provides the service you need. Amenities include a complimentary hot breakfast with locally roasted and freshly ground coffee, complimentary wireless Internet access, indoor & outdoor pools and hot tubs, a sauna, fitness and arcade rooms, and kitchenettes and Sony Playstation 2s in every room. All studios feature 32" LCD TVs and suites feature 42" Plasma TVs in the living areas and 32" LCD TVs in the bedrooms. Plus, all rooms include pillow-top mattresses. ... more   less 
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