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“Much better than expected” 5 of 5 stars
Review of Cherry Tree Inn & Suites

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Cherry Tree Inn & Suites
2.5 of 5 Hotel   |   2345 N US-31 N, Traverse City, MI 49686   |  
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Ranked #2 of 38 hotels in Traverse City
GreenLeadersSilver level
Livonia, Michigan
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Much better than expected”
5 of 5 stars Reviewed October 31, 2012

We had been told by friends that it was "nice and reasonable" but it exceeded our expectations. The room was clean and very comfortable. Loved the toiletries. Our balcony overlooked the bay and was very relaxing to overlook the water. Employees were exceptionally friendly and helpful - made us feel like honored guests. Breakfast was better than expected, although room was small and some people stayed and stayed turning it into a crowded social gathering. Will definitely return next time we are going to be in that area.

Room Tip: Let them know what you want ahead of time (balcony, one bed or two, view, etc.)
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, November 1, 2012
Hello!

Thank you for your kind review and I'm thrilled we exceeded your expecations. It's also great knowing that you used and loved the BeeKind bathroom amenities we supply in all of our rooms. They are great products and a portion of the proceeds goes towards bee polination research at the University of California - Davis.

Thank you again. Have a wonderful November!

Best,

Jonathan P.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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701 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Any
English first
Poplarville, Mississippi, United States
1 review
5 of 5 stars Reviewed October 30, 2012

I honestly felt like I was home the entire 9 days and 8 nights. Each employee that I came in contact with was kind and helpful in every way. The entire staff must heve a "heart of gold' because they each helped out in any way that was possible. We honestly felt like we the only guest in the entire inn. Thank-you for every step that each person took to help us out.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, October 31, 2012
Hello!

Thank you for your very kind review. The Cherry Tree Family will be thrilled to ready your very nice comments - they really do have hearts of gold.

I'm glad you got to enjoy the area for such an extended time and I hope you are staying warm and safe through this fall and winter. We'll be happy to welcome you back soon. Thank you so much.

Best,

Jonathan P.
General Manager
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Wausau, Wisconsin
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
Reviews in 36 cities Reviews in 36 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 27, 2012 via mobile

We thoroughly enjoyed our stay in a Good Harbor Bay Studio on the fifth floor. The bed was comfortable and the room very clean. The breakfast offered was very good, though the room was rather small for the number of guests. I'd suggest getting down there early on a weekend morning. We'll return to this hotel on our next visit to the area.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, October 31, 2012
Thank you for your kind review. I'm glad you got ot enjoy one of our Good Harbor Bay Studios on the 5th floor - they have some of my favorite views of the bay by far!

We are in the process of going through options to expand our breakfast area. We have overflow seating to the side of our lobby, but I apologize we were so busy with limited seating. We will continue to work on making this improvement happen soon.

Thank you again. Have a wonderful fall and do come getaway to Traverse City again.

Best,

Jonathan P.
General Manager
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Akron, Ohio
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 27, 2012

Our first stay here.It was a nice weekend dispite some rain.Our room was very nice.We were expecting a sleighbed that was pictured on-line but read in the advertising material in the room that they had remodeled so we thought that is why there was no sleighbed.We both said they should have told us that...especially since they knew it was our anniversary,when we booked the room.We later found out in these two suites only one had the sleighbed.
I loved the "beekind" luxury products.The view was so beautiful from our room..the beach...water...and everchanging sky.I don't want to sound like we spent all of our time (2 days) in our room...please do dine at Amical resturant.A wonderful pleasure to the senses. Check out the many wineries and sample the fruits of their labor.Enjoy the countryside.Michigan is so beautiful this time of year.Bring home a bottle of Cherry wine for in front of the fireplace in your room...and several to take home to remember your stay in Traverse City.
Breakfast was more than ample...cherries on waffle is a good choice while staying at the Cherry Tree Inn and Suites..in the cherry capitol-Travers City,Michagan.The staff friendly and helpful.
The main thing I wish to stress...is that the General Manager- Jonathon Pack strives to have the best staff and Hotel...he goes above and beyond to make your stay-experience at Cherry Tree Inn and Suites truly a wonderful memory. We would stay again if ever in the area.Thank-you all.

Room Tip: Pick a beach view with balcony it is worth the cost.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, October 31, 2012
Good fall day!

Thank you for taking the time to write such a thorough and kind review of your stay. I apologize for the miscommunication we have regarding our Lake Michigan Studios. We do have one that has a sleigh bed and one that doesn't. Both rooms have the same wonderful amenities (Jacuzzi, king pillow-top bed, fireplace, couch, and balcony overlooking the bay). I will look to see how we can improve on our communication for that. Thank you for mentioning it.

I'm glad you enjoyed our luxury bath products, too. We really go with quality when purchasing these BeeKind Gilchrist and Soames bath products. They are high end and just fit really well with our hotel and our guests.

Finally, thank you for your kind words about me. What's a hotel without great service and amenities. I'm proud to have such a fantastic support around me - the Cherry Tree Family is definitely my strongest and best tool that I have. Without them, this hotel doesn't perform to anyone's expectations

Thank you again for your stay and I hope you have a wonderful rest of the year. Congratulations on your 39th anniversary - come visit again for your 40th!

Best,

Jonathan P.
General Manager
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mitchroxy
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 25, 2012

This was our first time of staying at this hotel and we loved it! It had an indoor/outdoor swimming pool and hot tub that looked nice, but we were to busy to use, and the rooms were really big with the 2 queen beds. Our friends had a king bed and it was a little smaller room. It had a mini frig., microwave and little sink w/a coffee maker. It also had a little TV in the bathroom. They had a hot breakfast that was included also; like waffles and sausage and biscuit gravy. It was all very good. Our maid even left a very nice hand written note on our bed when we got back to our room later that evening, and said that if we needed anything, to let her know. The beds were really comfy also. I would definitely stay there again.

Room Tip: The 2 queen bedrooms are very large.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, October 31, 2012
Hello!

Thank you so much for you recent stay. It's so nice that you had a great stay and were able to use and notice so many of our amenities. The housekeeping team will be happy to hear that you also noticed their note to you. They leave those often to welcome our guests - part of their hospitality that I love having in our teams.

I hope you have a nice rest of fall and that you come up and enjoy us again sometime this winter.

Best,

Jonathan P.
General Manager
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Chapin, South Carolina, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2012

We stayed at the Cherry Tree Inn in October 2012. It was absolutely perfect. Everyone was so kind and helpful. The room was spacious and clean. The beds were comfortable. The breakfast was very good. We have stayed in numerous hotels including some 5 star resorts and this place ranks up there with the best. We will definitely stay there again. My sincere thanks to the entire staff for making our weekend so pleasant.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, October 26, 2012
Good October day!

Thank you so much for your stay and your very kind review. I'm thrilled, and so is the Cherry Tree Family, that you hold our stay in such high regards. We will continue to work to do even better. Thank you very much and have a wonderful rest of the year. We'll be happy to you welcome to back again.

Best,

Jonathan P.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NORTON SHORES
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 15, 2012

We stayed at this property a year ago and again this fall. We were not disappointed. This hotel is meticulously maintained. The staff is very friendly and helpful. The location is perfect with a beautiful view of the bay. Even the grounds surrounding the hotel are well maintained. This is a five-star rating all around. We will definitely come back.

Room Tip: There isn't a bad room in this hotel.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, October 16, 2012
Thank you very much for your review. I'm pleased that we didn't disaapoint you and that you had a great time. We'll be happy to welcome you back. Have a wonderful rest of fall!

Best,

Jonathan P.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Cherry Tree Inn & Suites

Address: 2345 N US-31 N, Traverse City, MI 49686
Phone Number:
Location: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Traverse City
#2 Romantic Hotel in Traverse City
#3 Green Hotel in Traverse City
#4 Family Hotel in Traverse City
#6 Business Hotel in Traverse City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Cherry Tree Inn & Suites 2.5*
Official Description (provided by the hotel):
As a top Traverse City resort, the Cherry Tree Inn & Suites leads in service, cleanliness & comfort. With 400 feet of East Grand Traverse Bay waterfront, the Cherry Tree's smoke-free facilities provide the comfort you look for while our staff provides the service you need. Amenities include a complimentary hot breakfast with locally roasted and freshly ground coffee, complimentary wireless Internet access, indoor & outdoor pools and hot tubs, a sauna, and fitness and arcade rooms. All rooms feature pillow-top mattresses, high-definition TV's with high-definition channel programming, including a full HBO line-up, Sony Playstation 2's, iPad/iPhone/iPod docking stations, Starbucks coffees, Tazo teas, irons and ironing boards, safes, and kitchenettes with microwaves, refrigerators, and sinks. Reserve your stay at one of Traverse City's best! ... more   less 
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Also Known As:
Cherry Tree Inn And Suites
Cherry Tree Hotel Traverse City
Cherry Tree Traverse City

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