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“Excellent value, right on the bay” 5 of 5 stars
Review of Cherry Tree Inn & Suites

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Cherry Tree Inn & Suites
2.5 of 5 Hotel   |   2345 N US-31 N, Traverse City, MI 49686   |  
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Ranked #5 of 38 hotels in Traverse City
GreenLeadersSilver level
Michigan
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
“Excellent value, right on the bay”
5 of 5 stars Reviewed February 25, 2012

We spent three nights at the Cherry Tree Inn in February 2012 and really enjoyed it. The rates were very reasonable and the service excellent. We had selected one of the smaller units (Elk Rapids Studio), but it was still a large corner room with two queen beds and a great view out over the bay. Check-in was very smooth, and they had fresh cookies, tea and coffee waiting for us. The room was clean and large. There is some signs of wear on the carpet and in the staircases, but I understand they are in the midst of doing some upgrading, too. The beds are very comfortable. There was a nice flat screen TV (although I don't watch TV, so can't comment too much about it) and free WiFi access that worked well. They offer a free shuttle service, of which we took advantage for one trip to a local restaurant where we planned to have drinks without worry of driving,

Breakfast is served every morning and is generally Continental with one warm dish, either eggs and sausage or biscuits and gravy. The pool was popular with children, but not a place where I could swim laps. An outdoor pool is scheduled for this summer.

Overall, while this is not a luxury hotel, it is nice, clean and with a level of service that exceeds one's expectations at the price.

Room Tip: Rooms on the bay side will be quieter and have a great view.
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, February 27, 2012
Thank you for your kind review and taking the time to let us know what you thought of our hotel. The corner Elk Rapids Studios are very nice since they add an extra corner window. And thank you for noticing all our little extra things we do and have like cookies at check-in, the assorted teas (we're tea lover, so I love having a nice assortment with cream and honey available) and coffee (we also love having Leelanau Coffee Roasting Company as our coffee supplier. It's locally roasted and we grind it fresh every day), and the size of our rooms.

We are in the midst of upgrading our property. We have plans for new carpeting, new hall paint and vinyl, new room bedding and drapes, new room accent colors, and the new outdoor pool. The pool is expected to be open in spring. Guest can track our renovation and pool construction progress on our Facebook page.

Thank you again. Have wonderful day and please do come and visit again.

Best,

Jonathan P.
General Manager
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719 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Jackson, Michigan, United States
1 review
5 of 5 stars Reviewed February 24, 2012

Just wanted to say that our stay at Cherry Tree Inn & Suites was absolutely fantastic. The staff at the front desk were very helpful when we were looking for a restaurant to be able to get a good prime rib steak. The lady who did the breakfast was wonderful. She always made sure that everything was full. Housekeeping was very considerate and even called one day when we stayed in the room all day to see if we needed the room cleaned or needed anything. I think that the thing that impressed us the most was when your staff cleaned off the windows on our vehicle when it snowed.



We will being staying there again.

Room Tip: We stayed in the Leelanau Suite and it was absolutely fantastic. After 23 years of marriage this su...
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, February 27, 2012
Hello!

Thank you for taking the time to write a review of your stay. Congratulations on 23 years of marriage. I'm happy to see that we made it extra special. I hope you have a wonderful 24th year of marriage and come visit again.

Best,

Jonathan P.
General Manager
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2012 via mobile

Their partnership with Blue Sky Rentals provided us a great day of trail riding and a great place to stay at a very good price. The staff at both places were friendly and helpful. Can't wait to come back next winter.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, February 27, 2012
Good afternoon!

Thank you for enjoying our snowmobile package with Blue Sky Rentals. They have nice sleds and do a good job with our guests. I'm very pleased that you still had some good snow in the woods to enjoy your day-long rides. We'll definitely have our snowmobile package again next winter, too. Thank you and have a wonderful rest of the winter.

Best,

Jonathan P.
General Manager
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Petoskey, Michigan
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 20, 2012

Superb stay! To be sure, it was refreshing to interact with a staff that was both accomidating and pleasant. The room--specifically, a mirror--was not necessarily cleaned properly; however, the Inn as a whole--watching TV while one showers and eating breakfast while overlooking the bay in a glassed bridge of sorts--was a complete delight. Additionally, I received a handwritten thank you for my input regarding the establishment ... what a lovely, personalized touch.

Room Tip: Exceedingly spacious rooms, even with two king sized beds within.
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  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, February 27, 2012
Thank you so much for your review on our customer service. I apologize for the mirror that was less than presentable, and I will work with my housekeeping team to keep their keen eyes open for any and all areas that need cleaning.

My staff will be very pleased to see your review, and I'm happy you enjoyed watching TV while you showered.

Have a wonderful rest of winter and do come visit again.

Best,

Jonathan P.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Traverse City, Michigan
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2012

Our family enjoyed our stay at the Cherry Tree Inn so much we will be returning. The staff and amenities were excellent! We enjoyed the extras like the player piano and cookies in the lobby when we arrived. We stayed in the smallest room available with 2 queen beds, but the room was still so spaceous and so clean. Thanks for making our children's birthdays a fun family time out. The only concern I had was several couples were drinking alcohol and eating in the public areas, the pool and hot tub.

Room Tip: I think any room would be a great room here. We overlooked the parking lot and were very happy with...
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, February 27, 2012
Hello!

Thank you for your kind review. I'm glad you enjoyed the spaciousness of your room. Our rooms are large to begin with. Our smallest on-water room is 470 square feet and the room you stayed in is 400 square. Many of our rooms are 750 square feet and larger.

Happy belated birthday from me to your child. It's nice that you had a good family time for the birthday. I apologize that you were concerned with the couples eating and drinking in our common areas. We do allow eating and drinking (alcohol and non-alcohol) in our common areas. Our pool area and hot tub are open to that as well, but all drinks cannot be in glass containers.

I'm glad you made it home safely. You'll have to come visit again when our hotel is done with renovations of the rooms, lobby, halls, and more. We're keeping it very neat and tidy while the renovations are going on, and we're very excited to see our finished design product. I think guests will love it!

Best,

Jonathan P.
General Manager
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Mighigan
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 20, 2012

Cherry Tree Inn NEVER fails us!!! The staff is far & above the rest. Our group (6 couples this time....usually 4 more couples are with us) spend a weekend in February in Traverse City. We travel to our favorite wineries (& some new ones discovered), eat, more wine, eat, shopping, eat, breweries, eat & wineries......then come HOME to Cherry Tree & welcomed every time!!! Thanx for a GRAND weekend & see you next yea.

Room Tip: Lake side. 206
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, February 27, 2012
Hello!

I'm going to take a gander at who you are and thank you, Mr. Allen. It's always a pleasure having your group stay with us. You're a fun-loving bunch that the Cherry Tree Family always enjoys seeing each year. I hope you found some nice new wines in the area (we have two or three new wineries opening this year and next year!). We'll be happy to have you back again.

Best,

Jonathan P.
General Manager
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Grand Rapids, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2012

My husband and I came up here to celebrate our anniversary this past weekend and I have to say we were very pleased with the Cherry Tree Inn and Suites! Great location and friendly staff. We stayed in the Harbor Springs Suite which was really nice. We will definitely return!

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jpack, General Manager at Cherry Tree Inn & Suites, responded to this review, February 27, 2012
Good day!

Thank you for your kind review and I apologize for my delayed response. I'm so glad you had a nice anniversary stay and stayed in the Harbor Springs Suite. I may have said it in a response or two, but the Harbor Springs Suite is my favorite room in our hotel. They are the largest on-water room and a penthouse suite, but I just like the light that comes in and the layout of them best.

Thank you again. Have a wonderful day and another great year of marriage! We'll be happy to welcome you again.

Best,

Jonathan P.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cherry Tree Inn & Suites

Address: 2345 N US-31 N, Traverse City, MI 49686
Phone Number:
Location: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Traverse City
#2 Romantic Hotel in Traverse City
#4 Green Hotel in Traverse City
#4 Family Hotel in Traverse City
#5 Business Hotel in Traverse City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Cherry Tree Inn & Suites 2.5*
Official Description (provided by the hotel):
As a top Traverse City resort, the Cherry Tree Inn & Suites leads in service, cleanliness & comfort. With 400 feet of East Grand Traverse Bay waterfront, the Cherry Tree's smoke-free facilities provide the comfort you look for while our staff provides the service you need. Amenities include a complimentary hot breakfast with locally roasted and freshly ground coffee, complimentary wireless Internet access, indoor & outdoor pools and hot tubs, a sauna, and fitness and arcade rooms. All rooms feature pillow-top mattresses, high-definition TV's with high-definition channel programming, including a full HBO line-up, Sony Playstation 2's, iPad/iPhone/iPod docking stations, Starbucks coffees, Tazo teas, irons and ironing boards, safes, and kitchenettes with microwaves, refrigerators, and sinks. Reserve your stay at one of Traverse City's best! ... more   less 
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Also Known As:
Cherry Tree Inn And Suites
Cherry Tree Hotel Traverse City
Cherry Tree Traverse City

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