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“"Maybe the Best Deal in all of Traverse City"” 4 of 5 stars
Review of Traverse Bay Inn

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Traverse Bay Inn
2.5 of 5 Hotel   |   2300 N US Highway 31 North, Traverse City, MI 49686   |  
Hotel amenities
Ranked #7 of 38 Hotels in Traverse City
Boise
Top Contributor
124 reviews 124 reviews
85 hotel reviews
Reviews in 77 cities Reviews in 77 cities
90 helpful votes 90 helpful votes
“"Maybe the Best Deal in all of Traverse City"”
4 of 5 stars Reviewed September 13, 2012

My wife and I purchased a two night's stay at this motel through Priceline for $110 which included all taxes and fees. The room included a kitchenette connected to a living room which had a nice couch and a 32in. flat screen tv, a master bedroom downstairs, an upstairs bedroom with two queen beds, and a bathroom with a tub/shower combination. The downstairs and upstairs bedrooms both had their own smaller tv's. My wife's only complaint about the bathroom was the small sink without a vanity. It did, however, have a cabinet above the sink for all your sundries. We found the room to be very clean. Other amenities included a nice pool, bikes available to ride at no charge, and a great location, i.e. a nice public beach across the street from the hotel, a nice pedestrian/bicycle trail immediately behind the hotel, and it's proximity to the downtown area and numerous other attractions. The front desk staff was very welcoming and helpful, i.e. advising us of a great coffee shop, "Crow About It," which was located in a strip mall within easy walking distance or a very short drive. This certainly has to be the best one star hotel you could find anywhere in the country. We really felt good about the savings we experienced by staying here as opposed to paying well over double the amount for motels/hotels in the area that would be no better or maybe not even match-up to the Traverse Bay Inn.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
    113
    48
    7
    8
    5
See reviews for
51
82
5
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Livonia, Michigan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 7, 2012

The location is great at east bay. I chose this motel based on trip advisor reviews. The rooms were clean (with exception of the carpeting, which is strange because the carpet appeared clean and newer, but the bottom of my feet did turn black as stated in another review)...but, that aside, the beds were clean and the bathroom was clean which is what I care about. We had a two bedroom suite with the second room upstairs with two beds and there was plenty of room for our 1 year old's pack n play (travel bed) up there. Grandma and grandpa slept in the downstairs bedroom and we slept in the upstairs bedroom. I suggest bringing a safety gate for the bottom of the stairs if you have a toddler...lol! Anyhoo, the building and rooms are nicely maintained. The fullsize fridge and freezer was nice to have. We had a minor problem in the room, but all we had to do was let the person in the office know and it was fixed that day. The pool was great and also very clean.
We had a good stay and we would stay at the Traverse Bay Inn again.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hudson, Ohio
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 1, 2012

The Traverse Bay Inn is on the south side of Highway 31 across the street from the beachfront hotels. It is a very nice non-chain hotel and our room had two bedrooms and a kitchenette (a very good value). It was a bit cozy getting 4 people around the kitchen table (a table leg was loose and the manager came over immediately and fixed it on the spot). There is a nicely landscaped pool that offers a small game room, picnic tables, and an immaculately maintained grill that many guests took advantage of, including us. The pool was clean and the the water was a nice temperature. There were free cruiser bikes that we took on the bike trail that runs behind the hotel for a fun outing. Overall, a very nice place to stay, a great value, and we would definitely go back again.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 18, 2012

I read the reviews thoroughly before booking a room here because it was so cheap! Most were very good. When my husband and I came for a two night stay, we were not expecting the Ritz. It was a nice enough room with a Jacuzzi tube, but the carpeting was DISGUSTING! The room had a foul odor to it, and I knew it was from the old, wet carpeting. The room felt damp, and we never had maid service. I think this could be a great place to stay, but for the gross old carpeting. I think the layout of the rooms are cool and I don't even mind the lack of maid service, but the carpeting, plus the Jacuzzi tub made for a damp, and smelly, room. I feel bad giving such a poor review, but I would just like management to know this and hope that the carpeting will be changed soon. If so, I would love to come back and stay because the rooms were neat and the location great!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBI-Owner, Owner at Traverse Bay Inn, responded to this review, August 26, 2012
Thank you, Thank you, and Thank you! Due to your comments we took the room off rental and found and repaired a problem that was unknown to us. Much appreciated and I hope you will see your way to try us again on a future trip to TC. - Jeff
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Chicago, Illinois, USA
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 8, 2012

My sister and I spent four nights at the Traverse Bay Inn. The rooms weren't bad and there was certainly enough space, but we never had our garbage emptied or our rooms cleaned more than once in four days. We received clean towels only when we asked for them. When we went to check out at 7:30 a.m., there was no one there to check us out. Coffee for the coffee maker was only replenished when we asked for it. I had to call the owner(?) and read him my credit card over the phone because he said he couldn't make to the property for at least 1/2 an hour. My sister chose the Traverse Bay Inn on the basis of the space and the reviews on Tripadvisor, which seemed to be very positive. I'm not sure what happened.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBI-Owner, Owner at Traverse Bay Inn, responded to this review, August 12, 2012
Thank you for your review. We are always interested in making our procedures better or doing whatever it takes to avoid any guest problems and your review will help us to do that. You are absolutely correct; we did a full clean in your room one of the 4 days of your stay. Someone in your party was approached each day and we were under the impression that you did not want service since whomever we talked to said "all we want is towels", we no doubt just misunderstood. I was personally there each day and unfortunately did not have the pleasure of meeting you so I apologies for the problems and can only wish that I would have been aware of the situation so that we could have avoided the inconveniences that you experienced. I do hope you will visit Traverse City again sometime and not allow your unfortunate experiences with us reflect upon the area at large. Thanks again. - Jeff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clinton Township, Michigan
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 7, 2012

A friend and I just called to make reservations for a group of 12 people. There were rooms available and we intended to make the reservation. When we asked a question about the cancellation policy, the person on the phone (Jeff) refused to make the reservation for my friend. She tried to call back with her phone and the call was simply not answered. I called back from my phone to find out what the misunderstanding was (the call was answered immediately), since we did not intend to cancel the reservation but merely asked a question. Jeff let me speak about three words and HUNG UP ON ME!!! I travel all over the world and have never experienced such inappropriate, unprofessional behavior in a customer service representative. I understand this is probably a very nice hotel but, unfortunately, 12 native Michiganders will NEVER set foot in it. Shame on you Jeff!!

  • Stayed August 2012, traveled with friends
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBI-Owner, Owner at Traverse Bay Inn, responded to this review, August 9, 2012
Thank you for posting your TripAdvisor review even thought you have not stayed at the Traverse Bay Inn. The Traverse Bay Inn is a small, intimate, Family Friendly Destination. With that in mind when your friend called and said among other things "we have 12 women coming up to drink" it is true that I was not interested in making the reservation. I respect the intent to come to Traverse City and have a good time and to enjoy the area and our facility but unfortunately I can not in good conscious open myself up to something that could very possibly have a negative impact on our other loyal as well as new guests staying with us at the time.
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Ferndale, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2012

My boyfriend and I stayed for 5 nights and really enjoyed it! It was our second time there, but this time we got to take advantage of the lovely pool, picnic tables, and bikes. We really enjoyed taking the bikes out on the trail nearby. And our room was clean and comfortable! Love the amenities in the room, full size refrigerator, toaster, oven, everything you could need!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Traverse Bay Inn

Address: 2300 N US Highway 31 North, Traverse City, MI 49686
Location: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Traverse City
#10 Family Hotel in Traverse City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Traverse Bay Inn 2.5*
Reservation Options:
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Also Known As:
Traverse Bay Hotel Traverse City
Traverse City Bay Hotel

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