The best motel experience ever! My family and I arrived in Traverse City to find that a room that we had reserved at another hotel had been over booked. We frantically drove the strip and stopped at the Sierra Hotel so that we could book a room to change for our daughter’s wedding, knowing full well that we would have to pay for an entire night, even though we only needed a room for an hour. Cony was so understanding and kind to our situation! She offered us a room to change in at a reduced price. I was extremely impressed by cleanliness of the room! When we walked in it smelled fresh and clean, the carpets were in impeccable condition and the bathroom was absolutely spotless! When we returned to the office after changing for the wedding, Cony walked up to check the room. When she returned she told us that we didn't owe her a thing! It was one of those kindnesses we will never forget! I would highly recommend this motel to anyone wanting a superbly clean room with genuine heartfelt hospitality! The next time we are in the Traverse City area, we definitely are staying at the Sierra Motel!!!