I booked a reservation here through Priceline, planning to take my mother and kids to a Notre Dame football game. When I arrived at the hotel after driving nearly 500 miles, I was told that my reservation was cancelled on July 30, and that I was the one who cancelled the reservation. I never did this. And Priceline also received no cancellation notice of my trip. The night manager, Tonya Adams, was extremely unhelpful and rude. Her idea of trying to fix the problem was to say that they were full up and there was nothing she could do and that "we don't just pick names out of a hat to cancel." Then she told me that "she had work to do." She did not even suggest other hotels in the area without my asking.
Instead of perhaps admitting that the problem was on their end, Adams ended up turning me into an antagonist for their brand.
Avoid this place at all costs.
- Also Known As:
- Sturgis Hampton Inn
- Official Description (provided by the hotel):
- Just off Interstate- 90, on the Michigan/ Indiana border, the Hampton Inn Sturgis - Lagrange Area hotel gives you clean, comfortable accommodation and great value. When you stay at this Sturgis hotel you are in easy reach of local businesses such as Abbot Labs and close to popular attractions like the Shipshewana Flea Market and Amish country. Just an hour’s drive from Notre Dame Stadium, this is the perfect place to stay if you’re going to see a game. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Travelocity, Booking.com, Tingo, TripOnline SA, Expedia, Hotels.com, Venere and Agoda so you can book your Hampton Inn Sturgis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.