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“Noisy but clean room” 3 of 5 stars
Review of Hampton Inn & Suites Sterling Heights

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Hampton Inn & Suites Sterling Heights
2.5 of 5 Hotel   |   36400 Van Dyke Ave, Sterling Heights, MI 48312   |  
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Toronto, Canada
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
“Noisy but clean room”
3 of 5 stars Reviewed January 12, 2013

We stayed here for 3 nights. We found it quite noisy the first night due to people arriving late, banging doors, closing dressers, walking. Noise carries easily. The heating/cooling system was noisy. The room we had was large w a whirlpool tub, in the main area. The gym is basic with the heat turned to 73...far too hot to work out properly. The girl on the desk came and turned on the a/c, on request. The bed was not comfortable. The price was not remarkable and we would consider other Hamptons before returning to this one. Our bathroom sink would not drain and we requested it be repaired..it drained somewhat better later but needed more work.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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149 reviews from our community

Traveler rating
    87
    45
    12
    3
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See reviews for
40
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Oakville
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 12, 2012

We stayed here for 2 nights and got a great rate from hotwire. We were very pleased. It was at a great location, close to the mall, costco, walking distance - less than 10 minutes - to a grocery store, Applebys, Outback, McDonald and more. The staff were so friendly, including front desk, housekeeping and the people working the breakfast. The breakfast was pretty standard for a complimentary breakfast but, the eating area was clean, the staff would make sure there wasn't anything you needed and the hotel offers complimentary fresh baked cookies in the afternoon. We didn't use the gym. The pool is outdoor only. The room itself was clean, great bed/duvet, my husband was pleased about the brand name flat screen.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pecatonica, IL
Top Contributor
76 reviews 76 reviews
48 hotel reviews
Reviews in 43 cities Reviews in 43 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 5, 2012

I stayed here for four nights. I was upgraded to a whirlpool suite for my diamond status.
The room was very spacious and clean. My bed was very comfortable.

The breakfast was typical Hampton. The breakfast area was well stocked and clean.

The only negative I have is the heating and air conditioning. Since there is not a thermostat, it was difficult to get the room at the temperature that I wanted.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 7, 2012 via mobile

Stayed recently for an extended long weekend. My room was spotless. Enjoyed the complementary breakfast. Location is close to shopping and restaurants. This was my second stay at this Hampton Inn and I will go back

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Latrobe, Pennsylvania
Top Contributor
81 reviews 81 reviews
38 hotel reviews
Reviews in 55 cities Reviews in 55 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 5, 2012 via mobile

They are under construction. Wasn't aware till I checked in. They were fairly quite after 9 though, so no issue this trip. Only complaint I had was the maid threw away my $10 dollar razor one if the days with the soap that was in the shower. A d haven't been upgraded to a new room in the last couple of stays even though I am a diamond member.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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michigan
Top Contributor
144 reviews 144 reviews
103 hotel reviews
Reviews in 69 cities Reviews in 69 cities
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed September 27, 2012

I stayed here on business for one night this week. I did not know they were completing renovations when I booked my stay. Upon arrival, I could see that the lobby area was under construction. The front desk associate told me that the rooms had already been completed so I was excited to see the new look. Unfortunately, eventhough they say they have renovated their rooms, the decor is still outdated and boring. I could not see much of a difference from when I had stayed here a couple of years ago. A huge negative is that the heating/cooling system has no thermostat so it is impossible to get the room to the desired temperature. The most dissappointing part of my stay was the bed. It was so uncomfortable which is not typical of Hampton or Hilton properties. Honestly, I travel all the time and I could not sleep at this hotel because I was so uncomfortable between the horrible bed and the heating/cooling system not having a thermostat controlled system. This was the worst night's sleep (lack of sleep) I have had in a while. Another problem was with the housekeeping, the bathroom floor tile was not cleaned properly. Another small detail was that the hotel did not acknowledge my HHonors Diamond status and they did not put the usual complimentary bottled water in my room. I had to go back down to the front desk to get this. I could have complained to the hotel and with their 100% satisfaction policy but I did not want to lose credit for my Hilton Honors stay or the points. I do not recommend staying at this hotel if you have the option of choosing the new Hampton Inn Chesterfield or even the one on 23 Mile Rd. in Utica. Both of those hotels will offer you a better nights sleep than this one.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Atlanta, Georgia
Top Contributor
194 reviews 194 reviews
112 hotel reviews
Reviews in 114 cities Reviews in 114 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed September 25, 2012

Very cordial staff, helpful, courteous and friendly.
Rooms are a bit small but they do have fridge and microwave. Everything was as expected and worked well.
Business center was well stocked and the computers were fast.
Typical Hampton breakfast.
This is a good stop for a business trip to the East side. The area has restaurants etc but would not be a good stay for vacation time. I will use this location again.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hampton Inn & Suites Sterling Heights

Address: 36400 Van Dyke Ave, Sterling Heights, MI 48312
Phone Number:
Location: United States > Michigan > Sterling Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Sterling Heights
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Sterling Heights 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Hampton Inn And Suites Sterling Heights
Hampton Inn & Suites Sterling Heights Hotel Sterling Heights
Hampton Inn Sterling Heights
Sterling Heights Hampton Inn

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