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“Wonderful find!” 5 of 5 stars
Review of Holiday Inn Southgate - Heritage Center

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Holiday Inn Southgate - Heritage Center
3.0 of 5 Hotel   |   17201 Northline Rd., Southgate, MI 48195   |  
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Ranked #4 of 7 Hotels in Southgate
Toronto, Canada
Top Contributor
86 reviews 86 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
25 helpful votes 25 helpful votes
“Wonderful find!”
5 of 5 stars Reviewed January 20, 2014

I stayed here (used my air mile points - for those who have them) January 17 & 18, 2014 and really enjoyed my stay. Check in was simple and the desk staff (sorry did not get the ladies names) were very pleasant. i stayed on the first floor (room 105) the room was very quiet, pleasantly decorated and very clean. I went to the jacuzzi - nice. I received a 25% off coupon at the restaurant (Charlies Chophouse) and the food was very good and done to my order. All the wait staff appeared very eager and looked like they enjoyed their job. Josh my server - was awesome - learning about wine and looked like he was getting an A!! Breakfast buffet was ok - nothing special - food was not as hot as i would prefer but edible! I will be back - thank you to all who made my staff so enjoyable

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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103 reviews from our community

Traveler rating
    37
    33
    15
    7
    11
See reviews for
30
11
5
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
South Jordan, Utah
1 review
5 of 5 stars Reviewed January 12, 2014

Very good customer service at this hotel. It is clean and was quiet. Breakfast was ready a few minutes early which was helpful since I had an early morning meeting. Overall a convenient location and great stay.
George

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 9, 2014

After having flight problems, we arrived tired and hungry and Angie at the front desk was just outstanding! she took great care of us, even giving us a bag of snacks and arranging our travel to the airport early the next day. She even got us some breakfast things we could take for our early am trip to the airport. We very so fortunate to have an employee so professional and welcoming as Angie was.
The hotel was very clean and and nicely appointed, as nice a Holiday Inn as you can find.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
61 reviews 61 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 2, 2014

Stayed at this motel just after Christmas. The people at the front desk could not have been more friendly and accomodating. We needed extra chairs in our suite for our Christmas gathering, the staff had them there within 5 minutes. I wish I would have gotten the staffs names as everyone I encountered during the stay made us feel welcome including the bartender.

Would definitely stay here again.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Top Contributor
140 reviews 140 reviews
41 hotel reviews
Reviews in 53 cities Reviews in 53 cities
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed December 22, 2013

This is an older property and the hallways and common areas show it. The rooms have been updated recently and were relatively clean, though I did find hair in the bathroom that wasn't mine. The staff was attentive and professional. They can't help the condition of the property necessarily. And, this is an extremely large hotel. My room was probably 2 football fields length from the lobby. A long walk....

Room Tip: Probably should ask for one near the front of the hotel. It's a large property and can be a lon...
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  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 1, 2013

Rooms were clean and well stocked. They even had a great pool for the kids. It is large so the whole family can enjoy. We had a family reunion there and they were very accommodating! They included breakfast which is always a plus. I would stay here again on my next visit to Detroit.

Stayed December 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 21, 2013 via mobile

Kudos to Angie, the front desk clerk!! She was on point and was super friendly the entire time we were getting checked in. She made our stay well worth it. Also, breakfast was great and the room was very clean.

Stayed November 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Southgate - Heritage Center

Address: 17201 Northline Rd., Southgate, MI 48195
Phone Number:
Location: United States > Michigan > Southgate
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 7 Hotels in Southgate
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Southgate - Heritage Center 3*
Number of rooms: 339
Official Description (provided by the hotel):
The Holiday Inn Hotel Southgate Banquet & Conference Center is the place to be for business or pleasure. Luxurious, spacious, clean & comfortable rooms await you in the downriver Detroit area. You will be treated like royalty with friendly, hospitable service. The Holiday Inn Southgate Banquet & Conference Center is the place to be and be seen. Your hotel features Downriver's largest indoor pool, whirlpool, exercise room, award winning & outstanding restaurant - Charlie s Chophouse - and lounge - Club Charlie s - with live entertainment on weekends. Our luxurious & elegantly decorated ballrooms accommodate 10-700 people. With over 35 years of combined experience, we welcome you to see for yourself why the Holiday Inn Southgate Banquet & Conference Center is second to none. The Holiday Inn Southgate Banquet & Conference Center is nestled in a beautiful, safe and comfortable suburban community, conveniently located off interstate I-75 exit 37 and Northline Road. Just 15 minutes from the heart of downtown Detroit, Detroit Metropolitan Airport 9 miles, Greenfield Village, Henry Ford Museum & Ford Rouge Tour 9 miles, MGM Casino, Greektown Casino, Motor City Casino, Casino Windsor, Comerica Park (Detroit Tigers) Ford Field, DIA Detroit Institute of Arts, Fox Theater, Joe Louis Arena, Cobo Hall, and so much more! Customer service is our top priority. Smiling & friendly faces await your next trip to the Detroit area. ... more   less 
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Also Known As:
Holiday Inn Southgate - Heritage Hotel Southgate
Southgate Holiday Inn

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