I was traveling for business-the stay was okay. The front desk girl was very busy (only one person at the desk) so I know it was not her fault for the long wait. I used to work for Baymont and they only staff one front desk clerk per shift (usually).
The fire alarm ran out of batteries in the night so it began to beep and woke me and my co-worker up(Not Baymont's fault, I understand this was not in their control). We called down to the front desk and the gentleman working the night shift did not know how to change the fire alarm batteries. He offered us another room instead. I appreciated the offer but found it odd that he did not even know how to change the batteries! Perhaps he did not have access to any at the time, but in the future the desk clerks should know how to do this! We ended up just disabling the alarm for the night and it was changed the next day (big thank you to maintenance!)
As I said before, I've worked at a Baymont and love staying there because I am familiar with the brand. Just need to make sure the front desk can do basic things like changing a fire alarm's batteries and perhaps looks into having more than one person working the front desk if the hotel is planning on being busy.
- Official Description (provided by the hotel):
- Enjoy the comforts of home at our Baymont Inn & Suites Southfield/Detroit hotel. Located just off Interstate 696, discover convenient access to the best dining, attractions and shopping that the Southfield, MI are has to offer.Kick start your day with a workout in our fitness center and then fuel up with a free continental breakfast. Stay connected to what’s important with free Wi-Fi internet access. Go for a swim in our indoor pool and spa, then stop by our business center to finish up any work you may have. We also offer onsite meeting and conference space as well. ... more less
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- Also Known As:
- Hampton Inn Detroit / Southfield Hotel Southfield
- Hampton Inn Southfield
- Southfield Hampton Inn