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“Needs a make over BAD” 2 of 5 stars
Review of Hawthorn Suites by Wyndham Detroit Southfield

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Hawthorn Suites by Wyndham Detroit Southfield
2.5 of 5 Hotel   |   26700 Central Park Blvd, Southfield, MI 48076   |  
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Ranked #17 of 19 Hotels in Southfield
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398 reviews from our community

Traveler rating
    27
    38
    50
    74
    209
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Boardman, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 8, 2013

The hotel lobby was my first impression that the place was not clean. The floor in the lobby looked dirty, as did the tables. There was no one at the desk to greet me upon arrival. The room smelled musty, the floors, both tile and carpet, were sticky, wet, and dirty. It was also very loud until well after midnight. The coffee in the morning was not ready, and when it finally was, it was filled with coffee grounds and very watered down. I travel a lot for work, and this is a chain I will think twice about before staying at again.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajay D, General Manager at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review, July 18, 2013
Thank you for taking the time out of your schedule to provide us feedback regarding your recent stay at our hotel. We regret that we did not meet your expectations during your stay. We have corrected the issues you had outlined in your feedback. We hope to be of service to you in the future. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. Regards, Ajay Dutt GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saginaw, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed July 4, 2013

This was an ok stay beside mostly everyone there was ratchet. I saw a few hoes get picked up from the front and a lot of bad kids running all over the place. The breakfast was decent but there were a few days the food was burnt lol.

The room was actually not all that bad. Besides there was an burnt iron mark on the floor. There wasn't a garbage can in the entire room. The couch was broken down. Old TV and NO ESPN drove me nuts.

There was one incident where someone tired to break into the patio but it was secured.

I did have a suite with a full kitchen inside which was really nice. The room was cleaned almost everyday except one. I'd consider coming back!

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ajay D, General Manager at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review, July 18, 2013
Thank you for taking time out of your schedule to offer feedback on your stay. I am happy we exceeded your expectations. One of the most rewarding aspects of my job is hearing great feedback from valued guests like you. Thank you again, and we look forward to being of service to you for all of your future stays in the area. Regards,Ajay Dutt, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Detroit Southfield

Address: 26700 Central Park Blvd, Southfield, MI 48076
Phone Number:
Location: United States > Michigan > Southfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 19 Hotels in Southfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Detroit Southfield 2.5*
Number of rooms: 144
Official Description (provided by the hotel):
Corporate hotel located in Southfield's city center, offering free high speed Internet, complimentary daily hot breakfast buffet, M-Th evening managers reception. Easy access to many restaurants, shopping and entertainment. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Detroit Southfield Hotel Southfield
Hawthorn Suites Southfield
Southfield Hawthorn Suites

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