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“College tour stay with students...” 4 of 5 stars
Review of Comfort Suites Southfield

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Comfort Suites Southfield
2.5 of 5 Hotel   |   24977 Northwestern Highway, Southfield, MI 48076   |  
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15% off room rate
Ranked #1 of 19 Hotels in Southfield
Ann Arbor, Michigan
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
“College tour stay with students...”
4 of 5 stars Reviewed May 14, 2014

Stayed here with a group of students for one night. Our needs and accommodations were met and before our arrival the setting up of our stay was completed and done in a timely and professional manner. During our stay they were working on renovations in the hotel so one of the floors was not occupied, which resulted in all the occupants to stay on the same floor. This was really not the best thing because there were professionals, locals, and students all in the same sleeping areas. The location of the hotel is great for anything traveling to and from Detroit, it is just outside. There is an indoor pool which is a great thing to have in the winter time and cold weather. The rooms were spacious and very nice overall.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David D, General Manager at Comfort Suites Southfield, responded to this review, May 21, 2014
Thank you for your kind words! We sincerely appreciate you staying with us while in Southfield. I'm glad you had a great experience in our newly renovated hotel. I'll be sure to share you positive praise regarding the service you received, with our entire team. Thank you again for taking the time to share your experience!

Warm Regards,

David Dallo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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84 reviews from our community

Traveler rating
    46
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    10
    4
    4
See reviews for
28
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26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Berrien Springs, Michigan
1 review
5 of 5 stars Reviewed April 8, 2014

the staff was helpful, professional, and courteous. my rooms had very good appointments and all that I was assured to have in my room was present. the evening night attendant, Carlo, was helpful while multi-tasking, answering, phone checking in guest and meeting needs of other guest. I will make this my overnite destination when in the Detroit metro area.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David D, General Manager at Comfort Suites Southfield, responded to this review, April 20, 2014
Thank you for taking the time out of your day to review your recent stay with us. It is always a pleasure to receive positive feedback from our guest.

We look forward to your next visit to the Metro Detroit area.

Warm Regards,

David Dallo
General Manager
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Bellaire, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 7, 2014

We were in the Detroit area for a friend's memorial to be held at the Detroit Institute of Arts and the most affordable with parking was the Comfort Suites in Southfield. The lobby was pleasant and our checking was easy. The room was clean, nice sized, and everything was in working.
Going back to the front desk to ask about the best way to downtown Detroit, DIA is downtown on Woodward and my GPS seemed to drive us in circles. A young man whose name I donot remember was very helpful he gave directions and then printed out a google map for us. The ten mile trip was painless. I saw him the next morning and we talked about an upcoming visit he had planned to Chicago ( a town I know better than Detroit) we had a good conversation. If it had not been for the reason for this trip( the death of a friend) It would have been a great trip. Helpful people, a good breakfast at the hotel, a nice hotel all make for a good trip any where.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David D, General Manager at Comfort Suites Southfield, responded to this review, April 20, 2014
It is with such pleasure to read such kind words of praise during your recent stay at our hotel. We hope the next visit to the Metro Detroit area is under different circumstances.

Thank you for taking the time to review your stay.

Warm Regards,

David Dallo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
1 review
5 of 5 stars Reviewed April 5, 2014

Nice place to stay and rooms clean easy to go out and back people very good to help you spicily Mr. carol he is very gentlemen and he try to help you as match as he can i stayed one week was rear nice and quiter place to stay in no smoking allowed good breackfast inter net v-good......my next vist i will say ther

Room Tip: Rooms on the south side are quieter
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David D, General Manager at Comfort Suites Southfield, responded to this review, April 7, 2014
Such a beautiful review acknowledging our property and staff; especially Carol, our front desk agent. He is a great asset to the property along with all of our staff. We hope to see you soon during your next trip to Detroit.

Thank you for taking the time to review our hotel.

Warm Regards,

David Dallo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Strongsville, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 1, 2014

My husband and I stayed here for three nights. We were in town to visit my son at LTU. Although the hotel is undergoing renovations, it was quiet and restful for the most part. The room was clean and had plenty of seating for visiting. Breakfast was decent, even for vegetarians, and the woman who runs it was efficient, helpful, and friendly. The staff was very pleasant, and Carlo was especially nice to deal with. The cleaning staff forgot to pick up the tip we left one day, but we were able to give it to the woman at the desk, who promised to forward it to housekeeping. We were even able to stay for an extra, unplanned night when it looked like the weather would be bad on the way home. We will be back for our next trip to Southfield.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David D, General Manager at Comfort Suites Southfield, responded to this review, April 3, 2014
Such a pleasure to have received your wonderful comment pertaining to your recent stay with us. We were delighted you choose to stay with us while visiting your son at Lawrence Technological University. Our #1 commitment to our guests is to provide outstanding customer service. I am glad to hear that our entire staff provided exceptional service to you and your husband.

Our renovations are currently in progress and we are hoping to be done by the end of May. We are glad to hear that you will be back during your next trip to Southfield!!

See you soon!

Warm Regards,

David Dallo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 19, 2014

Just returned from a one night stay at this hotel. As mentioned in the title, it was quiet and comfortable. The breakfast was really good for "free hotel breakfast" and staff members were all courteous and attentive. The only slightly disappointing thing was that I didn't have an alarm clock in my room (room 210), so I had to fumble around for my phone in the dark to find out what time it was. Other people traveling with me, however, had alarm clocks in their rooms. I was pleased to see that there were 2 outlets on top of the nightstand (on the base of the lamp), so I could charge both my work and personal cell phones within arms reach of the bed. Overall, I would say that this was a nice place to stay for a quick business trip.

Stayed January 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David D, General Manager at Comfort Suites Southfield, responded to this review, January 22, 2014
It is greatly appreciated that you have taken the time out of your day to review our property. We are pleased to hear that your recent stay was "quiet and comfortable". We do apologize for not having an alarm clock in your room, it was over-looked during our inspection.

Customer service is one of our main priorities along with cleanliness and our amenities that we offer to our guests. We hope that during your next visit to our area that your choose our property for your lodging needs.

Warm Regards,

David Dallo
General Manager
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Rockford
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 20, 2013

Wife and I stayed 2 nights in December 2013. Room was big and very well kept. The pool looked brand new, and new furniture. Breakfast was great. Best part of the stay was Carlos at the front desk. We will come back again.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David D, General Manager at Comfort Suites Southfield, responded to this review, January 2, 2014
Thank you for taking the time to review your recent stay with us. We are glad to hear that our accommodations met your expectations. Our pool was recently remodeled and looks extremely cozy and comfortable for our guests to enjoy.

Carlo has been a great asset to our property and has been recognized for exceptional customer service for several months.

We look forward to your next visit with us to the Metro Detroit Area.

Sincerely,

David Dallo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Southfield

Address: 24977 Northwestern Highway, Southfield, MI 48076
Phone Number:
Location: United States > Michigan > Southfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 19 Hotels in Southfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Southfield 2.5*
Official Description (provided by the hotel):
~~80 Spacious Newly Renovated Suites, including 8 Jacuzzi Suites and 2 Executive Suites~~"Truly Yours" Bedding~~Microwave, sofa sleeper, refrigerator, iron & ironing board, coffee maker, hairdryer, wet bar, safe and full size desk~~37" flat screen televisions~~Complimentary wireless internet is available throughout the entire property~~Complimentary deluxe hot breakfast~~Indoor heated swimming pool, whirlpool and fitness center~~Coin operated guest laundry and a dry cleaning service~~Complimentary USA today~~Choice Hotels "Choice Privileges" program~~Complimentary parking~~100% Smoke Free Environment ~~Restaurants within 2 blocks of the hotel~~Hertz Car Rental virtual kiosk on site ... more   less 
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Also Known As:
Comfort Suites Southfield Hotel Southfield
Southfield Comfort Suites

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