During the past four months house hunting, I have used this hotel in Southfield frequently and repeatedly - and always gotten so perfect service. The location is close to most freeways and the coziest one I have ever stayed in this area. Staff from maintenance, housekeeping, to the GM are always so polite and have time to serve you no matter what time or issue is ongoing. But what makes this place really special is the friendliness of the Front Desk. They are very efficient at checking in and out. But they also excel at making your stay a very pleasant one. They really know how to make you feel at home. These customer service professionals are like your very own family members. It feels so nice to go there after long work days. Great staff people and spirit in hotel makes it to be absolutely my favorite hotel. During my search for a new house, I am proud to say that for the past few months, The Extended Stay America Southfield has been the best home a man could ask for for his family. Always clean, safe, and friendly. I can and do recommend this hotel without any hesitation!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I appreciate you taking the time to write such an incredible review of your stay with us. I am so pleased to hear your stays with us were comfortable and enjoyable. I cannot thank you enough for the kind words about our staff. It is very rewarding to receive feedback like yours and I appreciate you sharing it with us. Thank you for choosing our hotel and should your travels bring you back to Southfield, we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.