Our stay was made very pleasant by the front desk staff, specifically Ms. Martinez. She went above and beyond her duties. We had a special convention over the weekend and they seemed understaffed and unprepared for the amount of people coming down for breakfast. The hotel was booked. Ms. Martinez jumped right into action. She not only staffed the front desk, but also took care of our breakfast needs! I needed some directions to downtown as I left my maps at home, she not only asked me where I was going, but even printed out the directions for me all with a smile on her face. She never once complained that she was there alone. We realized that there was no one there to give her a hand ( I just assumed that someone called off that day and left her short handed to deal with breakfast as well as the front desk), so a few of us helped out in removing the trash from the containers, and putting in fresh trash bags. That is the least that we could do. I want to add that she did not ask us to do this, but we wanted to offer some assistance to her. I am sure that this was quite overwhelming even on the best of days. I just want to commend her for going way beyond what was required and my stay was made better because of her. Thank you.... The only downside that I can say is that the sausage links seemed almost freezer burnt and very dry. Also we had to use the sleeper sofa for my girls and the plastic cover that they used for the mattress was very old and had been torn so many times in the past that they used TAPE to keep it together. Not a good choice. Housekeeping must have not checked this because when we opened up the couch we found not only food wrappers under the couch, but food crumbs on the mattress where the plastic cover had been torn in several places. In the bedroom only one lamp worked, the one closest to the window despite the other one being plugged into the outlet. Again, we didn't complain, but it would have been nice to have had both lamps working. Only one closet door really worked, as the other one wouldn't close unless you had to manually lift the door and try to close it. Also only one of the phones in our suite worked. (The other two: the bathroom, why would you need one there?, and the living room didn't really work unless you played with the cord on the back of the phone) Maintenance seemed to be working almost right outside our window on the roof of the second floor, as we were on the third floor, but they left tools lying on the floor a few feet right in front of the elevator doors. Again, that could potentially be a lawsuit just waiting to happen is someone trips over these. Something for them to reconsider as to safety of the guests.
- Official Description (provided by the hotel):
- Southfield Hotel near downtown Detroit destinations. Conveniently located near I-696 and Highway 10, the Holiday Inn Express Hotel and Suites of Southfield keeps travelers connected to the popular attractions and major businesses of downtown Detroit. From the Detroit Art Institute to the Henry Ford Museum, Detroit's legacy appears in many historical attractions. While staying at our Greater Detroit hotel, outdoor lovers can enjoy skiing at one of several local ski resorts during the snowy winters, or they can enjoy water activities at one of the many local lakes during the summer. The growing Southfield community hosts a diverse range of concerts, movies and dining options, such as Arturo's Jazz Theater and Restaurant. This growing community makes for a booming economy, since Southfield is now the premier business district of Detroit. You'll find more than 9,000 businesses and 80 Fortune 500 companies within minutes of this hotel in Southfield. We meet business travelers' needs by offering four meeting rooms and a 24-hour business center. Why settle for disappointing, cheap hotels in Detroit when you can stay in this Southfield hotel offering free high-speed, wired and wireless Internet access and a new fitness center? Other hotel amenities include a heated, indoor pool, whirlpool and a hot breakfast bar featuring our signature cinnamon rolls. Call Southfield's Holiday Inn Express hotel now for great room deals and rates. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Expedia, Travelocity, Agoda, Hotels.com, BookIt.com, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express Suites Southfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Suites Southfield Hotel Southfield
- Holiday Inn Southfield
- Southfield Holiday Inn