This place is HORRIBLE! The first room I checked into had dirty pillows, hair all over the blow dryer, dirty towels, and the shower was dirty. After seeing the first room I switched rooms. Then the second room had no towels in it, dead bugs in the closet as well as corner in the bathroom. There were also no hangers in the closet. Oh yea the first room also didn't have a garbage can. It's like housekeeping doesn't exist. Then I also didn't have a remote to my television in my second room. I called the front desk for a remote and the lady at the desk refuses to bring the remote to my room. This is after I had to walk to the desk to get towels. Then when I call back and ask can she brings the remote she hangs up the phone with an attitude. When I try to call back the line is busy. Worst customer service experience at a hotel EVER! To make matters worst the ro wasn't acceptable. Don't stay here there are plenty of other hotels in the same area so stay at One if those. This service was cometly horrible and the rooms aren't clean.

This is a good hotel with reasonable prices. I was especially pleased with the
service received from the front desk clerk Conswella. She was very pleasant and
knowledgeable. When I had to extend my stay when I was out of town on business
she provided me with all the info over the phone so when I returned I kept the same room.
All of my requests were acted on in a prompt and satisfactory nature.
She made us feel welcomed as if we were her own personal guests.

Its a wonderful Hotel with great customer service,great suites and great prices. the front desk clerk Halima was very nice and helpful she was able to answer all my question.my hotel stay and its employees are just wonderful.

I was genuinely pleased with my stay at this Extended Stay location. Brenda France is an excellent manager and she knows the secret that guests want to feel they are special and not just another number. I was upgraded to a king when I checked in because there were no queen rooms available. When I needed to extend my stay, Brenda was kind enough to allow me to remain in the same room. This is a very smart manager and business woman. I also have to say Hadima was exceptional when I checked in and was so accomodating to my needs during my stay. This is a well run establishment.