Our stay was really nice beginning with the friendly staff. We had ridden the Kal Haven bike trail from Kalamazoo so we asked where we could put our bikes, and she wasn't at all put out and instructed us to take them through the lobby out onto the fenced patio where they would be safe. The room was very nice, clean, large and comfortable. The cookies in the evening were a nice perk and the breakfast was great. We walked into town and there were nice sidewalks the entire way. If I had to pick something that wasn't excellent, it would be that it was a bit noisy from the outside traffic and the elevator, however, we were there on a week night, the hotel wasn't full and by bedtime both the traffic and elevator noise had stopped. We would definitely stay here again!