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“Room was very small than normally would have been for a...” 4 of 5 stars
Review of Baymont Inn & Suites and Conference Center

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Baymont Inn & Suites and Conference Center
2.0 of 5 Hotel   |   1555 Phoenix Rd, South Haven, MI 49090 (Formerly Ramada Lighthouse Inn and Conference Center)   |  
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Ranked #7 of 11 Hotels in South Haven
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270 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Howell, Michigan
1 review
1 of 5 stars Reviewed June 19, 2013

We came in at 10 pm and got a room, it seemed nice. There were some stains on the comforter, but we didn't think much of it, and the TV wouldn't turn on either. Then we checked out and checked in with a different room to save some money. They put us in the room next to the exercise room. First of all, the five minutes after we arrived the toilet backed up, and when we asked the desk lady what she would do, she was flustered and had no idea how to fix it, and seemed to think we were at fault. We went out and let them do their job and when we came back it was fixed, but then a fuse blew in the bathroom and we had to call them again, and they were just as belligerent about it, seeming exasperated when asking if we'd reset the switch, which we'd already tried. This was just one too many problems to have to deal with, and we were very unhappy with the service. I do not recommend this hotel.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Baymont_S_Haven, Manager at Baymont Inn & Suites and Conference Center, responded to this review, July 2, 2013
Thank you for choosing the Baymont Inn & Suites of South Haven. We appreciate you taking your time to tell us about your stay. This is how we know what needs to be addressed. We hope you enjoyed your visit to South Haven. Thank you again for choosing the Baymont Inn & Suites of South Haven.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites and Conference Center

Address: 1555 Phoenix Rd, South Haven, MI 49090 (Formerly Ramada Lighthouse Inn and Conference Center)
Phone Number:
Location: United States > Michigan > Van Buren County > South Haven
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 11 Hotels in South Haven
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites and Conference Center 2*
Number of rooms: 90
Official Description (provided by the hotel):
Baymont Inn & Suites is a 100% non-smoking hotel conveniently located just off of I-196 on Exit 20. We offer Deluxe Complimentary Breakfast Bar, Indoor Heated Pool and Hot Tub with adjacent Sundeck, Fitness Room, Free Wireless High Speed Internet, Business Center, Full Service Conference Center with Catering provided by Brann’s Catering, Meeting Room with a capacity of up to 50 people. All guest rooms offer Microwave, Mini-fridge, Hair dryer, 32” LED TV and Coffee maker. We are 1 mile from downtown South Haven's shopping district and 1.5 miles from the beaches.Our Conference Center is perfect for Wedding receptions, Family/Class reunions, Birthday Parties, Business meetings or any other large events of up to 300 people.Our Award winning staff will help fulfill any of your needs. ... more   less 
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Also Known As:
Ramada Lighthouse Hotel South Haven
Ramada South Haven
South Haven Ramada

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