As I stated above in my title, this hotel deserves a 3.5 rating.
Checkin was quick and efficient, but totally lacking in being "personable." They were not busy when I was checking in and I was the only one standing there.
Check out was a bit friendlier. We did have problems with the people in the room above us, as their kids were jumping around for hours off the beds, slamming drawers and doors, etc. I called the office to confirm it was the correct room number, as I was planning on calling them to ask them to have their kids stop. The office did confirm room number, but did not offer to call them for me. They should have. I never did call, the noise ended at about 11:30 and we were not in bed yet. Next morning it resumed around 8 AM and I did call them and thanked them for leaving at checkout time at 11 AM-LOL. And that is exactly when we heard the last "jump."
The hotel appeared to be full, as most major hotels in town were.
Rates were very good, considering.
Our room was large and had everything we needed. Lighting was very good. There is an entry door light, as well as 3 lamps in the room, one on the desk, one on the dresser, and one on the nightstand, which the queen beds share.
The desk is large, with a phone. Couple drawers. Comfortable chair. 4 large drawers in the dresser, with the lamp and flat screen TV on top, with room to put other things. Nice size frig and microwave. Two mirrors, one full length. Two queens, nightstand with drawer and storage underneath and an alarm clock on top. Bed were very comfortable. We requested and got additional pillows. Closet is open with ironing board and iron; several hangars, no luggage rack. One shelf. Bathroom is large. Curved shower head. good water pressure, drains well. Good towels. Basic bathroom products. Hair dryer. Coffeemaker. Ice bucket/cups/tray. Heat lamp. Large counter area with sink.
Room was clean upon entry. Sheets fit the bed. Both heat and A/C and fan run well. Plugs, lighting, phone, clock, locks, TV, frig and microwave all worked well. Walls are thin and you can hear things easily from the next room. We left a good tip the following morning, and our room was clean upon return, but housekeeping forgot to leave us enough towels, a bath mat, and some bathroom products, so I had to ask for them at the office, which had no problem getting them for me.
Parking lot large and you can park all the way around the entire building and there are entrances at each end. Near a Walmart, gas station, and pharmacy and a couple restaurants. About 3 miles into South Haven.
We did not eat the breakfast, but did get coffee and hot chocolate, which were both very good. We also didn't use the pool, but we did check it out and it appeared very clean. There are about 5 chairs to sit on surrounding the pool.
We did use the computer (1) in the lobby, and it worked fine, a bit slow. The provide paper and pens for your use. A free USA today paper is available for free, also, located in the lobby.
- Official Description (provided by the hotel):
- The Holiday Inn Express & Suites South Haven may be defined as a limited service hotel by the industry...no room service, restaurant, bellman, doorman, and so on. But our team defines us differently. It's about delivering service that creates a bond with the individual and the brand. And this is what S.M.A.R.T. Service is all about. The hotel features indoor pool, inside corridors, and fitness center. All our spacious guest rooms have voice mail, data ports, coffeemakers, hair dryers, and iron & boards. Free high-speed Internet throughout building. We Have a new Express Start breakfast with more items to choose from (you have to see it). Area attractions include downtown South Haven and Lake Michigan. Only one mile away. Visit South Haven, MI and stay at the Holiday Inn Express Hotel & Suites. Make sure you Stay Smart and stay with us. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline, BookIt.com, Odigeo, TripOnline SA and Hotels.com so you can book your Holiday Inn Express South Haven reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express South Haven Hotel South Haven
- Holiday Inn South Haven
- South Haven Holiday Inn