The front desk staff was very friendly and helpful. I had a question about their cribs and they got one out and showed it to me with no hesitation. The first room we were given didn't smell right. I told the front desk and they gave us another room with no problem and apologized. The 2nd room was perfect. I only mention this to show what good customer service they gave. The price was very reasonable. The room was very clean. We will stay here again if we are in the area. As a side note - the pool was under construction while we were there. But we would not have used it anyway for the one night we were there.
- Official Description (provided by the hotel):
- The Holiday Inn Express & Suites South Haven may be defined as a limited service hotel by the industry...no room service, restaurant, bellman, doorman, and so on. But our team defines us differently. It's about delivering service that creates a bond with the individual and the brand. And this is what S.M.A.R.T. Service is all about. The hotel features indoor pool, inside corridors, and fitness center. All our spacious guest rooms have voice mail, data ports, coffeemakers, hair dryers, and iron & boards. Free high-speed Internet throughout building. We Have a new Express Start breakfast with more items to choose from (you have to see it). Area attractions include downtown South Haven and Lake Michigan. Only one mile away. Visit South Haven, MI and stay at the Holiday Inn Express Hotel & Suites. Make sure you Stay Smart and stay with us. ... more less
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- Also Known As:
- Holiday Inn Express South Haven Hotel South Haven
- Holiday Inn South Haven
- South Haven Holiday Inn