We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Soo Locks Lodge & Suites: Traveler Reviews

2.5 of 5
3295 I-75 Business Spur, Sault Sainte Marie, MI 49783
Hotel amenities
Soo Locks Lodge & Suites
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

64 reviews from our community

    Trip type
Traveler rating
    25
    11
    5
    12
    11
Date Rating
Upper MI
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
41 helpful votes 41 helpful votes
“Very comfortable”
4 of 5 stars Reviewed September 12, 2012

I was in the Soo for a weekend in September, and booked a room with this location as I was able to get a good rate. I was a little apprehensive after reading some negative reviews, but I had to stick with what I had. I am very glad I did! I see other reviews talking of the need for renovations and updating....they are working on it. Yes I saw stains on the hallway carpeting, and tiles broken in the elevator. But the pool and hot tub were working just fine. Cathy at the front desk was very pleasant and accommodating. I found my room to be very comfortable! The bed was so comfortable I slept like a rock. There is a mini fridge, microwave and mini coffee maker in the room. There was a table, a couple of chairs and 2 beds. The room was clean, and they also offer a free breakfast with real eggs scrambled with hash browns mixed in and sausage links along with the typical waffle maker, fruit juice, donuts and assorted breads for toasting. I found this to be a very comfortable choice at a very decent rate.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask zengecko about Soo Locks Lodge & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tori G, General Manager at Soo Locks Lodge & Suites, responded to this review
December 19, 2012
Thank you so much for taking the time to write your review. I am very excited for you to stay with us again and see all of the changes in the hotel! We are now under new ownership and everyday things are improved upon!!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kalamazoo
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
30 helpful votes 30 helpful votes
“good value helpful friendly staff”
5 of 5 stars Reviewed August 27, 2012

All rooms in town were selling out fast. By referral from Comfort Inn called the Soo Lodge. We got one of the last rooms. Cathy at the front desk and her fellow staff couldn't have been nicer. The 2 bed room was reasonably priced - they could have inflated the price due to demand. Pleasantly surprised, refrig, micro wave, very clean room with comfortable matresses, and a free breakfast, that included hot and cold foods. I noticed the front desk helping desperate travelers find whatever lodging left in town. They were extremely kind to everyone. Employees were handling disgruntled customers because the hot tub was broken. This was not something we cared about, and we used the computer in the lobby and not the wifi. We were very happy and will reserve a room for a future stay.

Room Tip: top floor away from the elevator for extra quiet
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Bonzer about Soo Locks Lodge & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tori G, General Manager at Soo Locks Lodge & Suites, responded to this review
December 19, 2012
Thank you for taking the time to write your review. It was a such a pleasure having you at the hotel and I certainly hope to see you again soon!!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portage, Michigan
1 review
1 helpful vote 1 helpful vote
“Soo Locks Lodge, not the best hotel”
3 of 5 stars Reviewed August 22, 2012

Breakfast was ok, I guess.; not the best. Pool is not heated and very cooooooold. Hot tub was broke. Clerks were not real friendly. Will not go back. The only reason for staying there is they were the ONLY ones with rooms available; now I know why.

Room Tip: Last resort hotel
See more room tips
  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Scott G about Soo Locks Lodge & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tori G, General Manager at Soo Locks Lodge & Suites, responded to this review
December 19, 2012
I deeply apologize for your less than perfect experience here at the Soo Locks Lodge. I would really like to make things right with you. Please call me directly and I would love to discuss this.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan, United States
1 review
3 helpful votes 3 helpful votes
“Never again!”
2 of 5 stars Reviewed August 18, 2012

This motel was a complete disappointment. Our room had a strong smell that we couldn't figure out what it was. The carpet was dirty and needed to be cleaned... We tried to use the phone but it was not working. We went to use the hot tub and pool and the hot tub was broken and the pool was dirty. I tried to get on the internet and that didn't work. When we checked out my husband asked if they would compensate us for not having a working hot tub and phone and we were told NO!!! I would not recommend this motel......

  • Stayed August 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask Sandy S about Soo Locks Lodge & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tori G, General Manager at Soo Locks Lodge & Suites, responded to this review
December 20, 2012
I am so sorry your trip was less than perfect. We strive to make each stay enjoyable for each guest. I was not aware of your issues until reading this and would very much like to make things right with you.
If you could please contact I would like to discuss this in further detail.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Sault Sainte Marie hotels

Skyline Motel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d2299717?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Iron Mountain, Michigan, United States
1 review
2 helpful votes 2 helpful votes
“In Need of Major Maintenance!”
2 of 5 stars Reviewed August 18, 2012

Two night stay.
Pros: Very comfortable beds, lots of wonderful pillows, nice decor, friendly people, awesome breakfast in 3rd floor breakfast room. Quiet room.
Cons: Needs lots of maintenance. Phone did not work. Pool and hot tub were cold, water was murky, filter and heater not working properly. Ice machine on 3rd floor did not work. Wi-Fi did not work. Dirty wall in room. Carpets in hallways needed major cleaning. Employees smoking in front of front entrance and back entrance.

Room Tip: Call about pool and hot tub before you make a reservation!
See more room tips
  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask Sherry C about Soo Locks Lodge & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tori G, General Manager at Soo Locks Lodge & Suites, responded to this review
December 20, 2012
Thank you for your review and each one of your concerns has been addressed. We are now under new ownership and we have made many improvements to the hotel. I invite you to stay with us again and I think you will be very happy with the changes that have been made!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kewadin Casinos Hotel
Great value on a similar hotel
Sault Sainte Marie, MI
3 of 5 stars 60 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Sault Sainte Marie
Trendy
Algoma\
Algoma's Water Tower Inn & Suite... 4.5 of 5 stars 148 reviews
Family-friendly
Quality Inn Bay Front
Quality Inn Bay Front 4.0 of 5 stars 58 reviews
Luxury
Fairfield Inn & Suites Sault Ste. Marie
Fairfield Inn & Suites Sault Ste... 4.5 of 5 stars 86 reviews
Good for business
Magnuson Grand Hotel Lakefront Paradise
Magnuson Grand Hotel Lakefront P... 4.5 of 5 stars 89 reviews
Show Prices ABS:HotelCheckRates-d183011?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d183015?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1778695?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d77181?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Sault Sainte Marie hotels
BEST WESTERN Sault Ste. Marie 4.5 of 5 stars 104 reviews Holiday Inn Express Sault Ste. M... 3.5 of 5 stars 86 reviews Kewadin Casinos Hotel 3.0 of 5 stars 60 reviews Inn of Sault Ste. Marie 4.0 of 5 stars 65 reviews
Show Prices ABS:HotelCheckRates-d77142?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d94528?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d260322?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d244115?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 16 hotels in Sault Sainte Marie, ranked by popularity

Been to Soo Locks Lodge & Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Soo Locks Lodge & Suites

Also Known As:
Soo Locks Lodge And Suites
Soo Locks Hotel
Soo Locks Hotel Sault Sainte Marie
Hampton Inn Sault Sainte Marie
Sault Sainte Marie Hampton Inn
Address: 3295 I-75 Business Spur, Sault Sainte Marie, MI 49783
Region: United States > Michigan > Sault Sainte Marie
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 16 hotels in Sault Sainte Marie
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels, Expedia, Hotwire, Tingo, Venere and Travelocity so you can book your Soo Locks Lodge & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Soo Locks Lodge & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Soo Locks Lodge & Suites
Enter dates & see best prices* (from our partners)
Show Prices