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“Second room better than the first.” 3 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   4404 I-75 Bus. Spur, Sault Ste. Marie, MI 49783   |  
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Choice Privileges Points
Ranked #13 of 19 Hotels in Sault Ste. Marie
Oklahoma
Top Contributor
83 reviews 83 reviews
50 hotel reviews
Reviews in 41 cities Reviews in 41 cities
42 helpful votes 42 helpful votes
“Second room better than the first.”
3 of 5 stars Reviewed September 3, 2012

As we entered the first room we were given, we immediately noticed that it smelled like someone had been smoking in it even though it was a no smoking room. We asked to be given a different room which we were and it was much better. The condition of the second room was also better - seemed newer and updated. This is a typical Comfort Inn-comfortable and clean. It is on the opposite side of town from the Locks although it's not that far of a drive.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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69 reviews from our community

Traveler rating
    11
    13
    19
    8
    18
See reviews for
14
13
9
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Shelby, Michigan
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 20, 2012

Our room did not have a view except for a roof top otherwise it was an okay experience. Beds were comfortable. We did not spend much time there as we came to see the Locks. Breakfast was good as usual at Choice Hotels. Next time we would look for a hotel closer to the Locks. Price was more than we usually pay at Comfort Inns.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2012

Stayed here on a personal sabbatical. The staff was very bubbly and willing to help with everything I needed, and did so in a timely fashion. Breakfast was above and beyond the normal expectation involved with "continental breakfast" and they even had complimentary USA today newspapers, which was a plus. My only complaint was the shuttle service to the casino, who was really impatient and not very friendly, but I guess that's why it's a free service.

Room Tip: Upstairs rooms are generally quieter, newspapers come early, so grab one fast.
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  • Stayed July 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamston, MI
2 reviews
1 of 5 stars Reviewed July 1, 2012

I stay at this motel 4 or 5 times a year and always have a room in the same general area because I need to be near handicap parking. I reserved in January, checked again in May and all was in order. Checked in at 5:30 p.m. June 24 and my room was already given to someone else. The only room available was totally inaccessible for me. The desk clerk and manager on duty just shrugged and offered no assistance. I then went to the Holiday Inn, which was also totally booked, but the very busy desk clerk took the time to call all over town and found me a room at a nearby motel. Many of my friends were already in their rooms of choice at the Comfort Inn---people to whom I recommended the location have a room and I don't. Then I discovered they were paying $63 plus tax per night and I, a regular guest and a Elite Gold Choice Privileges card holder was to be charged $89 a night for the same basic room. This is not the kind of treatment I was used to and have come to expect from the Sault location of Comfort Inn. I'm very disappointed as I was unable to share breakfasts with my friends and being two miles away was totally inconvenient.

Room Tip: Try the Holiday Inn or the Park Inn which made room for me when the Comfort Inn "dropped the ba...
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  • Stayed June 2012, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Vancouver, Washington
Top Contributor
150 reviews 150 reviews
104 hotel reviews
Reviews in 88 cities Reviews in 88 cities
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed March 19, 2012

Personally this silly safe charge seems a scam. If I can refuse it on check in, I can live with it, but not happily. If I must get it removed in the morning, I won't come back. Okay hotel. Not a lovely location, in a mall away from the nice parts of town. Rooms clean. Breakfast okay only. Workout room better than some. Pool. But nothing special and the safe charge (adding a dollar over what I arranged, then forcing me to put in effort to remove the dollar) is deceptive and weird and a poor way to welcome one to a hotel. Your call.

Room Tip: No great rooms I could figure out.
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  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Escanaba, Michigan, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 18, 2012

I have been staying here once a week for the past 2 years. The staff is always friendly and the place is always clean. Like I said I have been staying here once a week for the past 2 years so the must be doing something right.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence Township, NJ
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 17, 2011

The Comfort Inn, although a somewhat older hotel, had all of the features I needed, including good breakfast, newspaper, internet & room comfort/amenities. Location was close to all shopping & services, yet still close to downtown.

Room Tip: Ground floor is essential since the hotel doesn't have an elevator....
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  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 4404 I-75 Bus. Spur, Sault Ste. Marie, MI 49783
Phone Number:
Location: United States > Michigan > Sault Ste. Marie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 19 Hotels in Sault Ste. Marie
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 86
Official Description (provided by the hotel):
Comfort Inn, a Sault Sainte Marie hotel near Lake Superior State UniversityThe Comfort Inn® hotel is located in beautiful, historic Sault Sainte Marie, MI and minutes from the St. Mary's River and the International Bridge, which provides easy access to Sault Ste. Marie, Ontario. Located within three miles of the hotel are the Soo Locks, Agawa Canyon Train Tour, and many restaurants and museums. The hotel is only 18 miles from Chippewa County International Airport (CIU). We are located off Interstate 75, right next door to Applebee's Neighborhood Grill and Bar, Buffalo Wild Wings, and only two miles from Lake Superior State University (LSSU). We offer you the finest lodging needs at the most northern point in the Eastern Upper Peninsula (EUP). Snowmobilers have direct trail access via a nearby groomed trail during the winter months. Bowling teams can visit Dondee Lanes bowling center, just one-half mile away. This Sault Sainte Marie hotel has free wireless high-speed Internet access throughout the hotel, a private courtyard and picnic area, and a large elegant lobby. Additional hotel amenities include: •Exercise room •Indoor heated pool and hot tub •Meeting room •Pets welcome •Interior corridors Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Coffee makers, irons and ironing boards are included in all rooms. Some rooms come equipped with microwaves and refrigerators. Large suites with partially divided sleeping and sitting areas are offered. We look forward to providing you with exceptional service while you enjoy our Comfort Inn hotel in Sault Sainte Marie, known as "The Gathering Place." ... more   less 
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Also Known As:
Comfort Hotel Sault Sainte Marie
Comfort Inn Sault Sainte Marie
Sault Sainte Marie Comfort Inn

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