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“excellent” 5 of 5 stars
Review of Holiday Inn Express St. Ignace

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Holiday Inn Express St. Ignace
3.0 of 5 Motel   |   965 N. State St., Saint Ignace, MI 49781   |  
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Ranked #17 of 31 Hotels in Saint Ignace
Flint, Michigan
Top Contributor
93 reviews 93 reviews
54 hotel reviews
Reviews in 55 cities Reviews in 55 cities
50 helpful votes 50 helpful votes
“excellent”
5 of 5 stars Reviewed September 22, 2013

Yes it may cost a little more than others in the area but, this time I got what I paid for-a great overnight stay. Located on the shore, with a view of the bay and Mackinac Island. Building about 20 years old but recently renovated, CLEAN outside and in. Our room was nicely appointed comfortable and clean. Staff was friendly & helpful. Business center, wifi, pool & hot tub. I have to say their breakfast is better than most. Yes the cinnamon rolls are good but, their meat and eggs are better than most other hotels serve. They have flavor and not dried out. Yes we enjoyed our stay here.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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157 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
delton
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 18, 2013

We stayed at this Holiday Inn on 9/8/13 and had a wonderful stay. Four adults in a lakeside room. The room was spacious, clean, and beds very comfy. Our room looked out at beautiful Lake Michigan with a walk out balcony and chairs. The staff was very friendly, and the breakfast yummy. Only 80 per night, it was quite a bargain,

Room Tip: Lakeside room is a must
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chardon, Ohio, United States
Top Contributor
64 reviews 64 reviews
6 hotel reviews
Reviews in 30 cities Reviews in 30 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 18, 2013

The location and amenities are great here but is wasn't clean. Had to call the front desk since our toilet was never cleaned, never vaccumed and dusty. The girl came right up and took care of our issues.
Breakfast was very nice, hot selections as well as a variety of things.

Room Tip: If a member of Ihg club, ask for an upgrade. We had a beautiful room on club floor. Very quiet wit...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express St. Ignace, responded to this review, October 5, 2013
Dear Karen F,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for any shortfalls you have encountered. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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Canton, Michigan
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 3, 2013

This hotel is right on the water, but that's the only thing it has going for it!!! Really high prices for what you receive. Under staffed, not the cleanest one I've been in. The indoor pool was OK and so was the free breakfast, but other than that, forget it @ $200/night. Would not recommend this place to anybody.

Room Tip: Stay away from the 1st floor rooms.
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  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express St. Ignace, responded to this review, September 20, 2013
Dear Larry0202,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay with us. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review and actions will be taken accordingly to ensure similar incidents could be avoided.

Thank you for staying and we hope you give us another chance to show you how great our hotel is.

Sincerely,

Anthony M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
59 reviews 59 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 12, 2013

We planned to spend a day on Mackinac Island and then onward to Sault St. Marie. Based on TripAdvisor ratings we selected this hotel for two nights. It was a good representation of the Holiday Inn Express brand. A clean, large room, helpful staff and a very well kept breakfast buffet. After breakfast, took Shepler's 10 AM Ferry to the Island, spent the day and returned on the 8 PM ferry. Just enough time to experience the island after both lunch and dinner.

Would recommend this Holiday Inn Express if your plans are similar. Much less hassle than spending one night on the island.

Room Tip: First floor rooms have a patio door that opens to the lake. All other floors have a balcony.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 10, 2013

We stayed here with our kids to visit Mackinaw Island. We picked up Arnold's Ferry tickets at a booth across the street from the hotel. If you take the Classic Ferry, it's the cheapest price out of all the ferries in town. The hotel is about a mile from the dock and parking is free to take the ferry. We got a room facing the lake which was nice. Lots of seagulls outside the door making noise, but it didn't bother me. There was a small beach, but really not even worth it to go out there especially since they have an indoor pool. Better off sitting on your balcony if you want to look at the lake. The breakfast was good. Our room was perfect for us. I have 3 kids, so 2 queen size beds and a couch with a pull out bed was perfect. There aren't many good places to eat in St Ignace for families. There are a few good pizza places, but that's about it.

Room Tip: Lake side has a nice view.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindenhurst, Illinois
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 7, 2013

nice motel got a lake veiw room this motel only has 4 or 5 king bed rooms . Its more set up for familys . Stay was ok could not enjoy the balcony at night cause ther was a dudt to dawn light right out side our room. also do not go to MICH. in the beginning of June went up there that earky to avoid the summer crowd. But the bugs don't know what they are we were told when the weather warms up they go away . Temp. was in the high 60's low 70's nice weather not to hot . Breakfast was great staff freindly and answered all our questions casino is 5 maybe 10 min down the road.had a very nice stay and would stay here again.Everything for breakfast was hot and always being added to if not brought out fresh. Went up there just my wife and I could not ask for a better motel except the bugs.that go away in July they dodn't just there

Room Tip: only 4 or 5 king rooms .
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express St. Ignace, responded to this review, August 23, 2013
Dear Joe K,

Thank you for taking the time to express your thoughts and concerns. I am delighted that the breakfast served during your stay lived up to your expectations. However, I would like to apologize for any inconvenience the room conditions may have caused you. Your comments about the air conditioner has been documented and we are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Janice A
Case Manager
IHGCare
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Additional Information about Holiday Inn Express St. Ignace

Address: 965 N. State St., Saint Ignace, MI 49781
Phone Number:
Location: United States > Michigan > Upper Peninsula > Mackinac County > Saint Ignace
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Saint Ignace
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express St. Ignace 3*
Number of rooms: 85
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Inn St. Ignace, Michigan. Conveniently located 1/2 mile from the Mackinac Island Ferry Docks and 5 miles from the Famous Mackinaw Bridge. While visiting St. Ignace there is plenty to see and visit, Fort Mackinac, the Mystery Spot, Castle Rock, Mackinac Crossings, Mill Creek, and Tahquamenon Falls are just a few great ideas for a great vacation. Great activities including the Lilac Festival, Antique Auto Show, Truck Show, and The Midnight Ride. Stay Smart and enjoy our indoor heated pool and spa and our free deluxe continental breakfast.. ... more   less 
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Also Known As:
Holiday Inn Express St. Ignace Hotel Saint Ignace
Holiday Inn St Ignace
Holiday Inn Saint Ignace
Saint Ignace Holiday Inn

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