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“Amazing Staff” 5 of 5 stars
Review of Ramada Saginaw Hotel and Suites

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Ramada Saginaw Hotel and Suites
2.5 of 5 Hotel   |   3325 Davenport Avenue, I-675, Exit 3, Saginaw, MI 48602   |  
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Ranked #5 of 22 Hotels in Saginaw
Saginaw
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Amazing Staff”
5 of 5 stars Reviewed April 26, 2013

My mother and I stay as often as we can when we have our shopping trips to Birch Run.

Although all of their staff are attentive and friendly, the gem of the hotel is Sandra.

She is always two steps ahead of guests. She anticipates your needs and has already taken care of them before you even know that you need them.

For example, a couple of trips ago there was road construction on the highway and when we came down Saturday morning to leave for Birch Run she had a map printed off from Google with directions on how to avoid the construction.

Our most recent trip however took the cake.

We checked in late on Friday evening (March 8, 2013) and so didn't see her until Saturday morning. When we came out she greeted us from the desk. She said she had waited for us the night before but as we had checked in just before midnight, we had missed her. I happened to mention in passing that Mom was enjoying herself because she was shopping on her birthday weekend. Sandra missed no time in wishing Mom a Happy Birthday. We thanked her and headed out, thinking nothing more about it.

When we returned to the hotel that evening, Sandra was off shift for the evening. We headed to our room to catch some sleep before heading home the next day. When we opened the door to our room we discovered that Sandra had placed a birthday gift for my mother on the bed. Nothing elaborate, some products from Bath and Body Works, a few snacks and a couple bottles of water. Regardless of the contents, the thoughfullness of the gesture is amazing. It made my mothers weekend.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM3325, General Manager at Ramada Saginaw Hotel and Suites, responded to this review, April 29, 2013
Dear Loyal Ramada Saginaw Guest,
Thank you so much for sharing your lovely experience and scoring us a perfect 5 on trip advisor. I really appreciate the time you took to detail your visit with us. Sandra is definately a gem at the front desk, we are lucky to have her on our team! It is people caring, like Sandra, that keep our guests returning! We look forward to welcoming you back at the Ramada Saginaw Hotel and Suites very soon.
Sincerely,
Lynn Ankoviak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Additional Information about Ramada Saginaw Hotel and Suites

Address: 3325 Davenport Avenue, I-675, Exit 3, Saginaw, MI 48602
Phone Number:
Location: United States > Michigan > Saginaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Saginaw
#5 Family Hotel in Saginaw
#5 Business Hotel in Saginaw
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Saginaw Hotel and Suites 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
Ramada Saginaw Hotel and Suites is centrally located in Saginaw County - close to Saginaw Township and Saginaw City. We are a full-service hotel providing Complimentary Dinner to our hotel guests Monday-Thursday from 6pm-8pm in our dining room. We also feature a deluxe continental breakfast daily. Our guest rooms were updated with plush beds, new linens and new carpeting. Customer service and cleanliness sets us apart from other hotels in our area. Free wired and wireless internet throughout the hotel, complimentary shuttle service to and from MBS and selected business - are just more reasons to stay with us. We value your business and you will feel it the minute you walk in our door!Rainmakers Bar and Grill is on-site offering a fresh homemade unique menu that is updated often and has something for everyone. Featuring small plates, large plates and appetizers that you won't find anywhere else. Room service is also available. Enjoy entertainment Thursday-Saturday. May-October you can join us on our patio for great food and drinks and many times live music. Banquet and meeting space is also available. ... more   less 
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Also Known As:
Ramada Inn And Suites - Saginaw
Ramada Inn & Suites - Saginaw Hotel Saginaw
Ramada Inn Saginaw
Ramada Inn Hotel Saginaw
Ramada Saginaw
Saginaw Ramada

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