I booked this hotel because of the good reviews, but now I honestly think that these good review can't be legit. I stayed here for two nights in December, I have stayed before at various Extended Stay Americas but after this I'm not returning to the whole chain.
First of all, I had to wait 5 minutes to get attention from staff to check me in and after that I entered into a dirty room. The bed was made but I honestly think that the sheets weren't changed. There were all sort of hair everywhere. After my complain, they did change the sheets. There were also all sort of dirt on the floor, like set of extension eye lashes. The walls were dirty and had stains everywhere. Everything had stains. It was nasty.
Bathroom included only one soap, not even shampoo. Just one soap bar.
There is no staff at night time, so there is no rules. I heard fighting in the hallway and some weed was smoked also many times during the night. Dogs were barking also. It was just horrible. I slept just few hours because the hotel doesn't care.
Yes, there were also good things. The location. It's convenient. Close to lot's of shops, restaurants and highways. It was also cheap. There is my two stars for this hotel. Everything else was just horrible.
This hotel has really some potential, but at this level you should avoid it. I only recommend this if you want to party and crash things and smoke some weed. They are not there at night time, so they don't care what you do. Wild west after 11 pm.
What the hotel should do? Raise the prices, hire staff for night time and clean the rooms properly. This could have been good, but it was not. It was horrible.
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- Also Known As:
- Extended Stay Roseville
- Roseville Extended Stay