My family and I stayed 1 night at the hotel.1st when we entered the lobby there the receptionist was VERY RUDE! We waited for her to get off the phone (with a friend) for about 5 minutes she was just laughing it up. Finally when we got to our "presidental suite" wasnt anything presidential and it sure wasnt a suite. There were burn holes in the bed and stains on the floor (which later on the TRIED to blame us for) out iron didnt work and the toilet leaked all night long. Their was a contiental breakfast it was alright (better than i expected). The next thing we did was swimming and there we met yet another RUDE employee of the eastin inn. You have to have a wristband to enter the swimming area (thats fine). I didnt have a wristband on my 2 year old almost 3 ( he couldnt fit it) so i just carried it. Their hotel employee came out of no where yelling "HEY YOU " i didnt think he was talking to me so i kept on walking in. I assume he gotten a attitude from me answering then he said "Girl, with the baby i know your heard me!" ( Shouldnt they teach their employee's professional ways to talk to people ?). He told me the baby cant go swimming since he didnt have the right wear to go swimming, why wouldnt he assume that my son is potty trained? I'll be honest i had a few words for him . There's a bar inside of the hotel which was awesome the older family memebers and i went in it was mostly a crowed of 25 to 40 year old in there (all caucasian, im african american) we were going to have a drink or 2. The waitress ignored us the whole entire time, never recived our food after 30 minutes then when my spouse asked the waitress what her problem was we got kicked out !!!!! We werent acting wild, we were there for a good time like everyone else. By this time i was done with this hotel! Next morning time to check out (yay!) and get my deposit back the receptionist said they had to check out the room before we left hat was fine. A maid came back and told her that there were stains on the floor in burn holes in the sheets and trash. ( i specifially wanted none smoking since i am 6 months pregnant). I was pissed by this time so i told the receptionist to come to the room with me to show me the imperfections. She showed me a stain that looked like its been there for years i had to show her it wasnt dirt and its not wet ! then the burn holes i had to show her wasnt a ciggarette butt in site if i was a smoker i think that would be a sign that i did it then finally she said it was trashy. TRASHY from what??? 3 pizza boxes, bags in the basket from mall and a few pop bottles all by the door ready to be put in the garbage. I asked to speak to the manager, district manager or someone in charge about my whole experience she wouldnt give me the number , but then she acted like everything was ok!
For the service i got, and for the price i paid for the hotel it wasnt worth it !!! you were better off staying at motel 6 for alot less and better service!
- Also Known As:
- Rs Eastin Roseville