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“Time to move hotels” 1 of 5 stars
Review of Microtel Inn & Suites by Wyndham Roseville/Detroit Area

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Microtel Inn & Suites by Wyndham Roseville/Detroit Area
2.0 of 5 Hotel   |   20313 13 Mile Road, Roseville, MI 48066   |  
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Ranked #7 of 10 hotels in Roseville
Saginaw, Michigan
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Time to move hotels”
1 of 5 stars Reviewed November 1, 2012

I have stayed at the Microtel many times in the past over the last three years. They just went through a Management change. And it was for the worst. No hot water, The clerk was a dits. The Night Auditor was a true Rasist. I could not beleave my eyes when i over heard the new manger and her talk about the problems with and i quote "all the N word"
Now I dont like bad people at ll when I stay on business. My room and durity sheets when I asked for new sheets I ws told they did not have any clean.
Talk about bad business model bad business. I will no longer stay there Ill stay at the Baymont or the Holiday Inn. They like there guests there.

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
275PaulJ275, General Manager at Microtel Inn & Suites by Wyndham Roseville/Detroit Area, responded to this review, December 2, 2012
We take all feedback seriously, and sincerley regret that we did not meet your expectations but we have a staff here that really cares about our guests and those comments you mentioned is certainly not in keeping with how we treat our guests. These issues have been discussed thouroughly with our staff. Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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213 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Any
English first
Philadelphia, Pennsylvania
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 24, 2012

Convenient location, rooms clean, common areas not so clean. Stayed here for over a week and had a few issues with billing. Manager somewhat resolved issue, their charging policies and the corporate charging policies differ and this wasn't made clear up front. Price was good and breakfast was so-so. I'll stay here again if I return to the area.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
275PaulJ275, General Manager at Microtel Inn & Suites by Wyndham Roseville/Detroit Area, responded to this review, December 2, 2012
Thank you for your valuable feedback. I have addressed the issue regarding our lobby and will assure that this problem has been taken care of. We look forward to your future arrival. Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Microtel Inn & Suites by Wyndham Roseville/Detroit Area

Address: 20313 13 Mile Road, Roseville, MI 48066
Phone Number:
Location: United States > Michigan > Roseville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 10 hotels in Roseville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Roseville/Detroit Area 2*
Official Description (provided by the hotel):
Newly remodeled hotel located in the heart of the city. 98 Guest rooms, fabulous indoor pool, complimentary breakfast, exercise room, all double rooms have queen size beds, pay per view movies, nintendo in rooms, meeting rooms, pet friendly, buiness center, surrounded by restaurants and malls, 1 mile from the lake, 30 Minutes from metro Airport. ... more   less 
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Also Known As:
Microtel Hotel Roseville
Microtel Roseville
Roseville Microtel

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