This property has potential but much work to be done to live up to a 3 star rating. I will never stay here again. We live about a half hours' drive and were looking for a one night getaway at a place with a pool for the kids. The pool is nicer than average, spacious indoor/outdoor. But everything after that is downhill. The lobby is clean but curiously sterile and unwelcoming. Staff was also professional but standoffish. Even though we arrived a half hour after checkin time, they kept us waiting another half hour for "our room" to be ready. More on that in a minute. The restaraunt off to the side looks to be a bright spot, although we didn't eat there due to the prices. The rooms, if ours was anything to go by, are horrible. After being kept waiting, with two small children growing restive, for THIS ONE ROOM, I expected it to be decent. It must have been the one and only Priceline room. No, I'm sure others in that hallway would qualify also. The hallway was decorated in Terminally Depressing 1970s and the room was also shabby. Clean bathroom but room carpet was not. I wouldn't let my kids walk around in their socks on it. If there is one thing that sets this hotel apart from anywhere else I have ever stayed, hands down that would be the noisiest room air conditioner in Creation. It was impossible to sleep with it on and too hot to turn it off. Airport noise is insulated, but the hallway noise from the sports team they stuck us next to, was not. All in all a horrible experience. We checked out early and went home to sleep. Again, pool was nice, though.
Just don't plan to actually get any sleep in this hotel.
Will avoid like the plague in the future.
- Official Description (provided by the hotel):
- Unique Stylish Convenient Affordable; this is who WE are. Located just minuets from the Detroit Metropolitan Airport, we provide free transportation to and from the airport and have 263 spacious guest rooms. Park N Fly Packages Available. ... more less
- Reservation Options:
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- Also Known As:
- The Metropolitan Hotel Romulus
- Metropolitan Hotel Romulus
- Metropolitan Hotel Detroit
- Metropolitan Romulus