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“AWESOME” 5 of 5 stars
Review of Quality Inn & Suites Romulus

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Quality Inn & Suites Romulus
2.0 of 5 Hotel   |   9555 Middlebelt Road, Romulus, MI 48174   |  
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Ranked #7 of 26 Hotels in Romulus
Farmington Hills, Michigan
1 review
1 helpful vote 1 helpful vote
“AWESOME”
5 of 5 stars Reviewed October 11, 2012

This is by far the best hotel I have ever stayed in. The staff is so helpful ans extremely friendly. They make sure you feel at home. They anticipate your ever need and go out of the way to see that you have everything you need. Heather the manager is always on top of everything. If the staff can't find or get what you need Heather will. You simply can't get a better deal cleaner rooms or a friendlier staff than at Quality Inn. So for a great place to stay no matter if it's for a day or a week or more this is the place to go. I will always stay here when I need a room.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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245 reviews from our community

Traveler rating
    106
    58
    39
    25
    17
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57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • French first
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English first
Greenbrier, Tennessee
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 11, 2012

Looking for an affordable yet clean hotel while visiting family in Detriot area. Read reviews and decided to take another change with Quality Inn. Stayed at a Quality Inn at Virginia Beach last year and was pleasantly surprised. Hotel staff was always friendly, Breakfast had nice selection. I had heard that Detroit area has problem with bedbugs so upon check in I examinied around matress seams on both king bed and sleeper sofa. No evidence found. Bathroom was clean. Nice flat screen tv in both living area and bedroom area. Had to ask for more towels and extra blanket and was supplied promptly and with a smile!!! Although this hotel is across from airport we didn't have any issues with noise. This hotel does not have a pool or restaurant which was missed. Does have a small fitness room that i used although both treadmills were out of order.

Room Tip: Had room facing airport on 3rd floor.
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 5, 2012

Me and family have been staying here for a while until.we find a house. The customer service here is A+. Christa & Heather and the rest of the staff are very nice and friendly, they treat us like family. Everyone is friendly and have excellent customer service and everything here is kept clean, our room is very clean and the housekeepers do a great job. If you want somewhere to stay where the staff is friendly and the rooms and hotel is clean, this is where you should be. They will treat you like family.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tallahassee, FL
Top Contributor
187 reviews 187 reviews
52 hotel reviews
Reviews in 75 cities Reviews in 75 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed September 29, 2012

Christa the woman that checked us in was extremely friendly and went the extra mile to make our stay excellent. Easy smooth check in. Clean room with Refrigeator and Micro-wave. Nice comfortable room. Breakfast room lady needs a personality transplant--Good food but not refilled properly--- stayed 2 nights and would stay again if in area

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Romulus, Michigan
1 review
5 of 5 stars Reviewed September 27, 2012

Ok so If you want a great Hotel with exceptional customer service The Quality Inn & Suites is your Hotel. Never stepping foot in the hotel, just by talking on the phone you feel welcomed! The Front Desk Staff is AMAZING. They anticipate Guest needs before you can even ask, Its like their psychic! The management AKA Heather is absolutely wonderful. Great sized rooms. The fitness room has a little bit of everything. This Hotel has a 24/7 Shuttle service to and from the airport. Located across the street from Enterprise Car Rental, In walking distance to McDonlad's and Wendy's. But honestly the best part is the staff and they are the reason I come back month after month. I guess i just like it when I call the hotel from the airport and say "Hey its Michael" and they respond with " Are you ready to come home, I'll send the van right away." The staff that's the time to get to know you, and that make such a big difference. They really know how to take care of their guest!!!! Thanks Girls BEST Hotel EVER

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Romulus
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2012

I have been staying at the Quality Inn and Suites for some time and I have never felt more at home. The staff is excellent at their job, and if anything should arise or problems should happen, they take care of it without hesitation. The General Manager has her finger on the pulse of the hotel everytime she works, and she goes above and beyond her duties as the hotel manager. Once again, you can stay at a regular hotel, or you can stay at the Quality Inn and Suites and feel like part of a family.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kingsville, Canada
Top Contributor
135 reviews 135 reviews
47 hotel reviews
Reviews in 65 cities Reviews in 65 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed September 24, 2012

used this hotel prior to flying out for a holiday. They have clean rooms, friendly front desk and a nice park and fly package. Fresh complementary coffee on our return to pick up the car. Free shuttle to and from airport. Have to drive quite a ways to shopping or restaurants

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Romulus

Address: 9555 Middlebelt Road, Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Romulus
#3 Family Hotel in Romulus
#9 Business Hotel in Romulus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Romulus 2*
Number of rooms: 124
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Also Known As:
Quality Inn And Suites Romulus
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Quality Inn Romulus
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Romulus Quality Inn

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