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“Friendly, clean, close to the airport” 5 of 5 stars
Review of Comfort Inn Metro Airport

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Comfort Inn Metro Airport
3.0 of 5 Hotel   |   31800 Wick Road, Romulus, MI 48174   |  
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Hotel website
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Hotel amenities
Ranked #6 of 25 hotels in Romulus
Edwardsville, Illinois, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Friendly, clean, close to the airport”
5 of 5 stars Reviewed today NEW

This hotel has nice rooms, comfortable beds, friendly staff, a hotel bar and grill and hot breakfast along with shuttle service to the airport. The best hotel near an airport I've ever stayed at. I would definitely recommend.

Room Tip: If you want a quiet room, don't stay on the first floor near the front desk though.
See more room tips
  • Stayed July 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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208 people have reviewed this hotel

Traveler rating
    115
    62
    15
    11
    5
See reviews for
50
59
15
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Mikado
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Very clean and comfortable but the thing that makes me want to return is the friendly helpful staff. We will always stay at this motel when ever we fly out of Metro or are in the area. Food was very good at the Resturant and morning breakfast

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review, yesterday
on behalf of my Elite team and myself, we thank you for choosing our brand new Signature Comfort Inn Metro Airport where unmatched service and amenities are provided. Going above and beyond and out of our way is what we at the Signature Comfort Inn Metro Airport are famous for as you can see from previous reviews.

We welcome you back in the near future and we promise to always go above and beyond on every single stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

As Canadians traveling through Metro Airport, we usually experience driving several hours through Detroit expressways. We find a pre-flight and post-flight overnight stop less hectic that trying to predict border crossing gridlock. For the last several trips through DTW, we have used Comfort Inn-Romulus. It was always dependable, easy to book online rooms coming/going (comfortable but a bit weary looking). It was easy to book car parking and hotel shuttles were 30 min pick-ups, 24/7. All-in-all, very dependable and fairly comfortable ...until this trip.

On this trip, (outbound June 13,14), we decided to stay with "our" hotel mainly for their overall dependability, former comfort levels notwithstanding. Bookings were as glitch-free as we expected but on arrival, we were very pleased and excited to see their renovations. The lobby and restaurant look fabulous and our room was updated to new, clean and comfortable++. Staff were cheerful, helpful and most personable. Returned on June 30,14, we saw that new landscaping was also about to begin.

We are most happy to see that Comfort Inn will be "our" hotel for many more trips.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review, 4 days ago
We've done it again! We're pleased to see you've experienced our first class accommodations and five star service with unmatched amenities you can't find anywhere else.

We thank you for choosing the Multi Million Dollar newly renovated Signature Comfort inn Metro Airport and we look forward to your return in the near future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

My family and I stayed in this hotel last week. Hotel looked new (or recently updated); our room was large and had both a microwave and refrigerator. We had breakfast at 430am-didn't think we would be able to get breakfast since we had a 6am flight. I don't think I've ever seen a hotel free breakfast that started before 6am. The night manager Dovval and the rest of the staff were very nice, friendly and helpful. Definitely will stay again when I'm in the Detroit area.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review, yesterday
Kat,

Thank you for lodging at the signature Comfort Inn Metro Airport..

We're pleased to see you've experienced our first class accommodations and five star service with unmatched amenities you can't find anywhere else. We understand some guests may have an early flight.. that is why we go above and beyond and offer breakfast starting at 4 a.m. Being the only hotel in the DTW airport to start breakfast that early shows our dedication to guest satisfaction.. we promise to continue going "above and beyond" for EACH and EVERY guest.

We thank you for choosing the Multi Million Dollar newly renovated Signature Comfort inn Metro Airport and we look forward to your return in the near future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the Comfort Inn DTW last week. Excellent hotel-by far the best Comfort Inn I've ever stayed in. The hotel is clean; rooms are good sized with new appliances and the beds are comfortable. Free wifi is fast with a good strong signal. The front desk was very helpful; (Doval was manager at the time) during the check in process (told us everything we needed to know about the hotel and local area-restaurants, airport shuttle, breakfast {hours are excellent-breakfast starts at 4am}, business center and workout room. Definitely recommend!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review, yesterday
Linda,

Thank you for lodging at the NEWLY renovated Comfort Inn Metro Airport, where first class hospitality is served at its best..

My team and I are happy to see that you have experienced our exclusive personalized services and unmatched amenities FIRST HAND.. We pride ourselves in going above and beyond for each and every one of our guests... each and every single time...

Thank you for choosing the Signature Comfort Inn Metro Airport.. We look forward to your return and we guarentee you will recieve the same unparalleled service EVERY TIME..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is my "home away from home" hotel. Rooms are clean, beds are comfortable, linens are always fresh and clean, and the amenities ( microwave, refrigerator, flat screen TV) are great! The staff are friendly, professional, always willing to do whatever it takes to make your stay comfortable and enjoyable especially Chelsea, Tierra, and Freddie.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review, 1 week ago
Dear suzette, we thank you for lodging at the Comfort Inn Metro Airport

a leader is only as good as his team....so, as the leader of this establishment.. I would like to personally thank my Elite team for their effort and for helping me guarantee the satisfaction of every guest. My team and I pride ourselves in providing unparalleled service offered exclusively at the signature Comfort Inn Metro Airport. We do what we do because we care!

We look forward to your return to your "Home away from Home" Signature Comfort Inn Metro Airport.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Bloomfield, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I didn't expect to see this the place was wow look very intelligent employ room clean and fast service
The place little under construction bet those thing happen to creat better stay for next time

Breakfast was excellent and fresh

Room Tip: Pick the wast side for natural view
See more room tips
Stayed June 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review, 1 week ago
Thank you for lodging at the signature Comfort Inn Metro Airport, where first class services and accommodations are served at their best!

We've done it again!

We're pleased to see you've experienced our first class accommodations and five star service with unmatched amenities you can't find anywhere else. We will continue to "WOW" our guests...we are always updating and improving.. currently the exterior of the hotel is undergoing a 300,000.00 dollar rennovation.. upon completition the outside will look as astonishing as the inside..

We thank you for choosing the Multi Million Dollar newly renovated Signature Comfort inn Metro Airport and we look forward to your return in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Inn Metro Airport

Address: 31800 Wick Road, Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Romulus
#4 Romantic Hotel in Romulus
#5 Business Hotel in Romulus
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Metro Airport 3*
Official Description (provided by the hotel):
Comfort Inn Metro Airport, a Romulus hotel one mile from Detroit Metropolitan Wayne County Airport.The Comfort Inn(R) Metro Airport is conveniently located off Interstate 94.The hotel has recently completed a multi-million dollar hotel wide renovation. Each of our guestrooms feature free 50 MBS wireless hi-speed internet access, refrigerator, microwave, 40" HD flat screen TV's with over 60 channels. A free hot buffet breakfast from 4:00am-9:00am, free 24 hour airport shuttle, free local calls and newspapers. In addition some rooms feature whirlpool tubs. A free 24 hour state of the art Business Center and Fitness Center and a full service Restaurant,Bar are also available. The hotel was recently awarded a 2014 Cerificate of Excellence from Trip Advisor. Popular points of interest include the historic Greenfield Village,Henry Ford Museum,Ford Factory Tours, the Charles H. Wright Museum of African American History, the University of Michigan-Ann Arbor,Briarwood Mall,Southland Center,Eastern Michigan University,historic Greektown,Suburban Collection Showplace event facility and Belle Isle.This Romulus MI hotel is close to other area attractions, which include Cobo Conference / Exhibition Center (also known as the COBO Center), Comerica Park, Ford Field, Detroit Opera House, Joe Louis Arena, MotorCity Casino, MGM Grand Detroit Casino,Motown Museum and the Detroit Institute of Arts. There are meeting and banquet rooms available that accommodate up to 85 people, and include audio/visual equipment and an array of meeting support systems. ... more   less 
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Also Known As:
Comfort Inn Metro Airport Hotel Romulus
Comfort Inn Romulus
Romulus Comfort Inn

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