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“An excellent experience” 5 of 5 stars
Review of Comfort Inn Metro Airport

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Comfort Inn Metro Airport
3.0 of 5 Hotel   |   31800 Wick Road, Romulus, MI 48174   |  
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Ranked #2 of 26 Hotels in Romulus
London, Canada
1 review
1 helpful vote 1 helpful vote
“An excellent experience”
5 of 5 stars Reviewed January 1, 2014

My wife and I stayed at this hotel 19 years ago when we were heading to our wedding in St Lucia. I believe the excellent upgrade just completed is the first one since. I stayed at this Comfort Inn utilizing Park n Fly in mid November. I felt like I was staying in a brand new hotel due to the renovations completed. The restaurant was not yet done, but looked like it will be a really good one. They still provided a good breakfast for the price.
The parking is off site, but it was close and upon return to Detroit a shuttle was waiting.
I highly recommend this location for your next stay!

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review, January 4, 2014
Mark, on behalf f my entire Elite staff and myself.....thank you for lodging at the PREMIER and NEWLY RENOVATED Comfort Inn metro Airport.

Glad to see that you've experienced first hand our five star accommodations and happy that you enjoyed our parking services which is utilized by AIRLINES PARKING.....safe, secure and friendly service.

our newly renovated BAR AND GRILLE will be completed by Jan 10th, 2013 and you will enjoy the best of the best quality food and service....GUARANTEED! We hope to see you in the near future.
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345 reviews from our community

Traveler rating
    215
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Findlay, Ohio
1 review
5 of 5 stars Reviewed December 23, 2013

We have used the Comfort Inn in Romulus, MI many times in the past to serve our park "n fly needs when traveling to the Caribbean. They have always been par with the other establishments offering this similar service. However, recently, the Comfort Inn has changed hands and been remodeled. The new management exceeded our expectations when we recently used their service. They have become very user-friendly and go above and beyond in serving the public. Since the restaurant is still under new construction, they provided free shuttle service to a restaurant of our choice. We used four rooms and found all of them very well attended and clean. The wake-up call was timely, and shuttle service to and from the airport was personalized. We could not have wanted a better experience to initiate our Caribbean trip.

Room Tip: They make park 'n fly seamless. Just leave your car and don't worry about it.
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  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review, December 26, 2013
On behalf of my Elite team and myself.....we thank you for lodging at the Premier and New Comfort inn Metro Airport, where satisfaction is guaranteed and expectations are exceeded.

I am happy to see that you've received our SIGNATURE Five Star accommodations and it was a pleasure servicing you during your stay and we're looking forward to accommodate you in the near future.
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Detroit, Michigan
Top Contributor
81 reviews 81 reviews
16 hotel reviews
Reviews in 43 cities Reviews in 43 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 16, 2013

They were in the midst of renovation but there was no dust etc. The front desk was wonderful. Quiet and convenient. I would give it 5 stars if their parking was better. HOWEVER, it was only due to the construction. No problems.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review, December 17, 2013
On behalf of my Elite team and myself....thank you for lodging at the Premier and New Comfort Inn Metro Airport and deeply appreciate you making our hotel your exclusive destination for all your lodging needs at the Metro Detroit Airport.

Immaculate clean rooms and dust free and clean hotel is part of our Signature Five star accommodations....Our Housekeeping Supervisors and Housekeeping staff are one of the best in the business leaving everything sparkling clean rooms and hotel.

Again, Thank you for lodging at the New Comfort Inn Metro Airport where hospitality is served at its best.
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Sycamore, Illinois
1 review
4 of 5 stars Reviewed December 15, 2013

This was our 2d time here. We came back because of the helpful front desk (esp. the young man who checked us in - a wonderful sense of humor) and the "Do you need anything?" house keeping staff. Also the rooms are clean (a requirement for us) and quiet. The breakfast is hot or cold as needed. And not crowded with items on top of each other. Even the orange juice is real - this is important to me because of food allergies. There is plenty of parking. We have business in Dearborn and this inn is close enough for an easy trip in. There are also several good places to eat nearby. Looking forward to the renovations. The lobby light fixture has an interesting mobile look.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review, December 16, 2013
On behalf of my entire Elite team and myself.....we thank you for lodging at the Premier and New Comfort Inn Metro Airport.....Where hospitality is served at its best!

I see that you've experienced our signature five star accommodations and enjoyed our immaculate clean rooms and our very quiet rooms despite being 2 minutes away from the airport.

....And, yes! our breakfast is one of our signature amenities....we cook the eggs and sausage hot and fresh every morning starting very early in the morning.....Everything in this hotel is taken to the next level and new heights and what separates us from all the other hotels is ........We provide hospitality like no other....and we care!

Thank you again and look forward to accommodating you in the near future for all your lodging needs.
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Huron, OH
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 14, 2013

We have stayed at this particular Comfort Inn several times in the past when we fly out of DTW and there is a reason for that.

The first time we stayed here was several years ago and loved the little restaurant that it has. As of today the whole hotel is in the middle of a FANTASTIC makeover so it wasn't open but not to the point where you're walking past half completed projects.

The hallways and rooms are all new carpet and it looks amazing. New mattresses that feel fantastic and super comfy pillows.

Bathroom was spotless, whole hotel was quiet despite a pretty full front parking lot. WiFi was nice and fast.

Take advantage of the "Stay and Fly" package. Very conveniently located parking lot just near the airport.

About to head to DTW for our Caribbean cruise and will book this hotel again next trip.

Again a fantastic stay. Good job to the whole staff.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review, December 15, 2013
Robert, It brings me joy to see that you've experienced first hand our SIGNATURE Five Star Accommodations during your recent stay.

Adding to the new products to offer at our hotel is the NEWLY RENOVATD/UPSCALE RESTAURANT and every inch of this hotel will be completely renovated.....advanced and equipped with the most professional elite team.

Will be looking forward to accommodate you with our signature accommodation on your future stays. Thank you from the entire Elite team at the Premier Comfort Inn Metro Airport.
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Battle Creek, Michigan
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 14, 2013

I've reviewed this before, but thought it was worth praising again! This Comfort Inn is the perfect location for an early morning fly out at Metro (right off I-94 via Vining Rd. exit!) Their recent renovations are also a delight, along with impressive front desk check-in and breakfast buffet selections. You can't beat the price, location and staff! We'll be back again for all our flying destinations. Thanks again Comfort Inn Metro!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review, December 15, 2013
Mickie, on behalf of my entire Elite team and myself, we thank you for lodging at the PREMIER and NEW COMFORT INN METRO AIRPORT.....where hospitality is provided at its best.

We improve with every guest feed back and we're proud to see our staff accommodations and newly renovated hotel amenities and rooms sets us apart from the rest.....Thanks again and looking forward to going above and beyond again on your future stay with us.
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West Branch, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 12, 2013

Our first experience was amazing the staff was very helpful... Freddie was the first staff to great us and in and out fast and friendly... knowledgeable and courteous.... very nice room nice experience for fly and park and slleep..

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review, December 26, 2013
Thank you for reviewing our Signature Five star service and above and beyond accommodation that we offer to every guest day in and day out.

Freddie is one of the two managers we have on our Elite team and provide the highest level of service that no other hotel can parallel.

At the Premier and Newly renovated Comfort Inn......You're home away from home. The feeling our guests feel and experience during their stay.
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Additional Information about Comfort Inn Metro Airport

Address: 31800 Wick Road, Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Romulus
#2 Business Hotel in Romulus
#2 Family Hotel in Romulus
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn Metro Airport 3*
Number of rooms: 123
Official Description (provided by the hotel):
Comfort Inn Metro Airport, a Romulus hotel one mile from Detroit Metropolitan Wayne County Airport.The Comfort Inn(R) Metro Airport is conveniently located off Interstate 94.The hotel has recently completed a multi-million dollar hotel wide renovation. Each of our guestrooms feature free 50 MBS wireless hi-speed internet access, refrigerator, microwave, 40" HD flat screen TV's with over 60 channels. A free hot buffet breakfast from 4:00am-9:00am, free 24 hour airport shuttle, free local calls and newspapers. In addition some rooms feature whirlpool tubs. A free 24 hour state of the art Business Center and Fitness Center and a full service Restaurant,Bar are also available. The hotel was recently awarded a 2014 Cerificate of Excellence from Trip Advisor. Popular points of interest include the historic Greenfield Village,Henry Ford Museum,Ford Factory Tours, the Charles H. Wright Museum of African American History, the University of Michigan-Ann Arbor,Briarwood Mall,Southland Center,Eastern Michigan University,historic Greektown,Suburban Collection Showplace event facility and Belle Isle.This Romulus MI hotel is close to other area attractions, which include Cobo Conference / Exhibition Center (also known as the COBO Center), Comerica Park, Ford Field, Detroit Opera House, Joe Louis Arena, MotorCity Casino, MGM Grand Detroit Casino,Motown Museum and the Detroit Institute of Arts. There are meeting and banquet rooms available that accommodate up to 85 people, and include audio/visual equipment and an array of meeting support systems. ... more   less 
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Also Known As:
Comfort Inn Metro Airport Hotel Romulus
Comfort Inn Romulus
Romulus Comfort Inn

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