Check in was quick, although the clerk didn't offer any information about the property, i.e., pool hours, restaurant location and hours, room service, etc. The rooms were nice and large. The hotel was occupied by a LARGE family hosting a reunion. The pool was filled with family members and very crowded and loud. The weight room, although ample with equipment, was a hang out for the teenagers of the reunion party. All the machines were occupied by teens sitting around. There was no one from the hotel enforcing the "no children" posting in the weight room. There was an "adult" swim offered from 10 - 11 on weekend nights although the hotel didn't enforce that either. The reunion party used the pool (with all their children) right up until closing. The hotel pool was then closed on Sunday until NOON due to maintenance. This was incredibly disapponting as we booked this hotel for the amenities offered, but never got a chance to use them. The airport noise was very minimal (and actually it was quite neat to see the the planes fly overhead from our window). However, the hallway noise was terrible. We could hear conversations in the hallway crystal clear with our door shut. The hotel has some pipe and/or roof leaks and had buckets on the floor, which hopefully they will fix soon. I don't think I'd stay here on a weekend again, but might consider a week night.

Stayed here the night before a flight. I am a priority club member so I made the initial choise of the Crowne Plaza based on that and reviews here. I was not disappointed. I did stay on the upper level which is priority club rooms. The room was spotless. One of the nicest cleanist rooms I have ever stayed in , anyplace.

Staff at this hotel were great. Friendly, and easy to deal with. Polite and helped in everyway possible and ansered every question without one trace of attitude ever.

Overall, I highly recommend this hotel. I cannot think of one negative!

Stayed here unexpectedly when our flight home, after being in Europe, was cancelled due to thunderstorms. We were not alone, as many other travelers found themselves at this hotel - tired, anxious, and without luggage. The front desk - at 11pm - was wonderfully hospitable - the room was lovely, well appointed, and clean - also very quiet. We left too early to have breakfast, but there was hot coffee in the lobby - and a quick bus to the airport. These folks are doing a stand up job.

This was my 2nd visit and you might want to call and be sure renovations are completed before visiting- especially if the weather is hot. My overall rating is okay but some problems mainly because of the stifling heat in the halls and elevator areas above the first floor. Our floor (10th) was undergoing renovations and the elevator area had wallpaper removed, etc. Waiting for an elevator was nearly unbearable as that area and down the halls was like a sauna. I called to ask them to turn the heat off and they said it was not on but because the hotel was old and there was no air in the halls there was nothing they could do?? The other floors were pretty hot too but 10th seemed the worst. We were attending a pageant and the ballroom was pretty awful too and the poor little kids were miserable.

Our room was great unless you looked closely. Our window couldn't be looked out of because of condensation that never went away. And the wallpaper around the window was peeling back. We also had several red ants in that area. I called down to alert them and they said they could move us or they could spray but we would need to leave the room. I declined and killed the ants myself but shortly after they slid a card under the door apologizing and gave us free breakfast coupons.

We needed early check in and early check out and I am sure being a priority club member helped but I think they went above what they normally allow. We checked in at nearly 11am and out at 4pm. All staff were wonderful.

I feel pretty certain once they get done with renovations it will be a great place to stay again. But it sure wouldn't hurt to ask if they're done before checking in this summer.