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“Great hotel, excellent service!!!” 5 of 5 stars
Review of Hampton Inn and Suites Detroit/Airport-Romulus

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Hampton Inn and Suites Detroit/Airport-Romulus
2.5 of 5 Hotel   |   31700 Smith Rd., Romulus, MI 48174   |  
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Ranked #1 of 26 Hotels in Romulus
Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
“Great hotel, excellent service!!!”
5 of 5 stars Reviewed September 3, 2013

I seldom give hotels 5 stars, but this one does it for me. We were in Detroit for a college football game and decided to stay close to the airport. We landed early and since they had rooms available, they let us check in early. What a life saver that was for us!!! I just can't say enough about how nice the service was!!! Special thank you to the gentleman working the front desk (wish I'd gotten his name) on the morning of August 31st. What a gem!!! The room are very modern & clean, breakfast was good and we were just very pleased all around with this hotel!!!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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384 reviews from our community

Traveler rating
    275
    88
    15
    5
    1
See reviews for
121
87
28
116
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Newburgh Heights, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 2, 2013

Upon arrival on a late afternoon Sat 8/31/13 our reservation was quickly confirmed by the super friendly, very courteous member of the front desk. Regretably I do not recall his name, he joked with us as we signed the hotels no party clause, apparently they can evict upon any sign of partying and I told him we were having a wild one. Once we arrived in Room 505 the king room met all expectations and the room was clean in appearance and smell. There was no incident with room except for a late night bathroom trip and an annoying buzzing coming from ventilation system. At first i thought it was a bad flourescent bulb but upon turning of light, it was determined not to be the bulb. Going back to bed could still hear this fly buzzing and trying with all its might to escape. In the morning this thing was still going full throttle. Went down to breakfast and interacted with some of the friendliest housekeeping I'd ever came across. the breakfast was pretty normal for a Hampton, but I overheard another guest tell the lady running the breakfast that the waffle batter was empty and she responded in not such a polite way that "its gonna be a while cause i dont have any made." Other than that all of the other staff went above and beyond to make sure our stay was excellent. Would defenitely return if we were in Detroit.

Room Tip: If you request room on east side of hotel there is more to view, the west side is perpendicular to t...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2013

They were happy to pick me up at Hertz when I turned in my rental car. Very friendly drivers and right on time as scheduled. Great breakfast as usual but breakfast staff was exceptional Will stay here again

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Moscow, Russia
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 1, 2013

Hotel is very nice - all you would expect from a hotel during couple days stay between the flights. Hotel's stuff is very nice, rooms are cosy and clean, breakfast is very nice too. Hotel has inside pool and a hot tub, towels are provided near by the pool.
Especially want to say about the bed - very comfy, soft. Sleep was awesome.

Room Tip: Try to ask for the better view (highest floor), but any room is good
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 28, 2013

Ignore the bad rap about Detroit! I spent a week at the Hampton during business travel and was impressed with the excellent condition of the hotel, the efficiency of the process, the automated wake up call, the beautiful pool, sufficient fitness equipment, building safety, adequate parking, proximity to the airport, low traffic, easy access to interstate and gas station, the well trained housekeeping staff, and the front desk/Management. Also, there were quite a few dinner options nearby. I enjoyed Italian and Mediterranean choices. I highly recommend this hotel and look forward to my next business trip there.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, OH
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 26, 2013

Was in Detroit for a brief weekend stay and found a great deal at this DTW airport hotel. This is one of the best Hampton Inns that I've ever stayed at. Check-in was a breeze and I was pleased to be upgraded to a King suite room which was huge. There was a large living area divided from the sleeping area by a large shelf unit/desk. The flat panel TV hung from the wall and could be swiveled to either the bedroom or living room. There was a microwave, sink and small refrigerator in the entryway and a vanity and sink off the bedroom, separate from the toilet and tub/shower. The bed was very comfortable, but I missed my nice down pillows from home. The room and hotel was very nicely decorated in vibrant and modern colors and decor. Breakfast was good and plentiful with the old Hampton standards. Service was friendly and helpful and my two requests to them were handled quickly (a new box of tissues and my "welcome gift" as an HHonors Gold member). There is a bit of airplane noise if airplanes are taking off at the end of the runways closest to the hotel, but it was not at all disturbing. In fact, as an avid aviation lover, I enjoyed watching planes landing at DTW. I found an excellent Middle-Eastern restaurant less than a half mile down the road, Beirut, that was filled with DL flight crews, other airport employees and lots of locals. I had a delicious, healthy meal there. While there's really not much in Romulus, if I were returning and the hotel was convenient to my visit, I would definitely consider staying here again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 26, 2013

Clean, clean, clean! A very friendly staff complimented a really comfortable room with a spacious bathroom stocked with a lot of towels. Strongly recommended! Would absolutely stay here again and encourage you to select this great hotel.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Detroit/Airport-Romulus

Address: 31700 Smith Rd., Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Romulus
#1 Business Hotel in Romulus
#2 Romantic Hotel in Romulus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Detroit/Airport-Romulus 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hampton Inn And Suites Detroit/Airport-Romulus Hotel Romulus

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