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“Call to Confirm!!” 2 of 5 stars
Review of Hampton Inn and Suites Detroit/Airport-Romulus

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Hampton Inn and Suites Detroit/Airport-Romulus
2.5 of 5 Hotel   |   31700 Smith Rd., Romulus, MI 48174   |  
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Hotel amenities
Special Offer
Park, Stay, & Fly!
Ranked #1 of 26 Hotels in Romulus
Ontario
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
“Call to Confirm!!”
2 of 5 stars Reviewed November 28, 2011

After reading numerous posts here regarding a "Free" Park n Fly offer for 8 days with your room booking I went online and booked a Double Queen Suite for $89. (AAA rate). I then contacted the manger and asked about the parking and was told that parking is an additional cost through a package only at $109. per night and they do not offer it through the AAA rate. Also the rate I booked online and had a reservation/confirmation number was wrong and it would be $99 with parking additional to that. My advice is to contact the Hotel to confirm your reservation and quote as the website seems to differ from the actual Hotels rate.

Stayed November 2011, traveled on business
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385 reviews from our community

Traveler rating
    276
    88
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    5
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Charlotte, North Carolina
Top Contributor
83 reviews 83 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 28, 2011

By my head-line you can see I am not a great fan of Hampton Inns. In fact as a Diamond Club member I try to avoid them. Until NOW!

Driving up, this look like a real "city hotel", not a tired old motel at the side of the interstate. The lobby is open and inviting. It has the new look of updated tables and serving areas with large flat screen TV's.

The front desk staff was great. I even got upgraded to a suite. Now let me tell you abou their suites. Not the two room thing. Here you walk in, a bar to your left with bar sink, large granite counter, refrigerator and microwave under the counter. Hampton's new single serve coffee service. Beyond the room. LARGE with a really business friendly desk dividing the sleeping and converstaion areas. All very tastefully furnished with pleastant lighting. The bath was broken into two sections, bath and toilet behind closed door. The vanity with granite counter open to the room. Nice lighting and mirrors. Bed was really comfortable.

My wife even commented how pleasant the decor was.

TIP: For dinner walk across the parking lot to the Hilton Garden Inn (skip the Sheraton) food was tastey, the drinks nice size. The prices reasonable.

I would stay at Hampton more often, if only I could find out which ones were this nice.

Don.

Room Tip: We had a high floor , but had no problem with aircraft noise.
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  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed November 25, 2011

In Detroit for Thanksgiving to attend the Packers-Lions game and we choose this hotel based on the high ratings it received and we were not disappointed. Roger from the front desk went beyond the call of duty when I handed him my cell phone and he helped my son manuever through the busy Detroit airport on Thanksgiving morning. This is a modern and clean hotel and we especially liked the big flat screen tvs, the comfy duvets and the convienent location. We will be back!

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 18, 2011 via mobile

Stayed here in November, 2011, and we're very well pleased. Staff were all congenial and very helpful!
We had an excellent breakfast w/eggs, sausage, fruit, etc.

They offer 8 days free parking at the adjacent Park & Fly, andP&F offers additional days at $8/ day.
You will not be disappointed!

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, Massachusetts
Top Contributor
87 reviews 87 reviews
44 hotel reviews
Reviews in 44 cities Reviews in 44 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed November 18, 2011

I was here for a 1 night stay for business and had a great stay. the property is in excellent condition, the staff if very helpful/professional and the location is really good as well. A couple of miles away from the DTW airport and close to several restaurants of all different types of price points and cuisine types...or you can walk a few feet to the Hilton Garden Inn and grab dinner there.

I was up late and watching TV in the lobby area and the hotel's shittle driver was gettig boilng water for a guest to make a hot snack with vs. just pointing the guest in the direction of the hot water.

Rooms have a nice desk area, Fridge and microwave and a large flat screen. The room was immaculate, the heat works well and is fairly quiet and the bathroom was also in excellent condition.

When in the area I will stay either here or the Hilton Garden Inn, which is another excellent property with the same type of great staff right next door. I believe the person who owns these two properties also owns the the Embassy Suites so I would try their as well.

For both the HGI and the Hampton Inn the room and facility in general is amazingly quiet despite being right next to the airport and near the flight plath.

Checkin Process was amazingly fast, they had everything predone so I am guessing it took less than a minute from when I walked up to the counter to I was walking to the elevators. this is not m first stay here and it was like this when I had previously stayed here.

Room Tip: I don't think you can go wrong. I have stayed on multiple floors on multiple sides and they all...
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  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 10, 2011

We stayed at this hotel after a late night flight arrival. The rooms were very clean and spacious. The bed was very comfortable, with clean duvets, no comforters that aren't washed after every guest. We would highly recommend this hotel to anyone. The close proximity to the airport makes traveling easy.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Albion
1 review
5 of 5 stars Reviewed November 8, 2011

To allow a somewhat more leisurely trip, I decided to stay at the Metro Airport Hamption Inn and Suites before my morning flight. The room was, in fact, a suite and was very comfortable. The desk personnel were personable and pleasant people with whom to deal. The shuttle was on time and I experienced no problems.
before, during, or after my stay. I will use their services again.

Room Tip: Become a Hilton Honors member.
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  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Detroit/Airport-Romulus

Address: 31700 Smith Rd., Romulus, MI 48174
Phone Number:
Location: United States > Michigan > Romulus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Romulus
#1 Romantic Hotel in Romulus
#1 Business Hotel in Romulus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Detroit/Airport-Romulus 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hampton Inn And Suites Detroit/Airport-Romulus Hotel Romulus

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