Stayed in a Brookside Suite and it was very comfortable, very nice over the top. Very well decorated, very comfortable bed --- all very perfect. The room service was tasty, well served and quick. The bar was fun, the service was helpful --- we were a group of five and they moved us to a "library" where they took care of us, but gave us the quite to have a chat. The food again was really very good. Nice touch, an apple and healthy snack bar next to the bed at night.
So, yeah its way overpriced. Our arrival, which was at ten or so at night was disappointing. No doorman, or bellman and I waited at the empty desk to check in for a few minutes. I don't know, maybe I surprised them? But really after that, it was pretty outstanding.
I would also compliment, I believe her name was Marsha, the Manager of Guest Services. Very helpful prior to our arrival --- Thanks! Also, my housekeeper; who I never met who kept the room absoutely perfect --- even picking up my pants off the floor and folding then and putting them at the end of the bed --- it was awesome, I felt like I was traveling with mom. I loved it!