Was looking forward to an elegant experience but was rewarded with a very average evening. Dinner was ok but thought food should have had a better presentation. Very cheap late evening plate of limited fruit, chocolate, and briscotte. Although the band's music was nice they seemed to be caught in a time warp of 60's and early 70's. Maybe too much recreational parmaceuticals earlier in life. Dance floor was way too small and 10:30pm everyone was able to move freely from venue to venue. Our room was only 3/4 used and floor could have been twice the size and still would have been packed. Better dancing music in other rooms. Single singer in restaurant had better music to dance to. I know you cater the larger types of groups but some of us couples would prefer partner dance music. As mentioned by other reviews, no coffee in rooms, mediocre finish construction, no hi-def tv's, and other small details. A 3 star advertising itself as a 5 star hotel. We will most likely no return for and another stay. Only bright spot was breakfast and even then we were as to leave because they had another large party (10) to seat at our table even though there were empty tables that could be move around elsewhere.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you so much for your comments. It is so important to us to know and understand how every guest feels when they come to our property. We are sorry that you were disappointed. We will take your comments and suggestions and use them to enhance the experience of guests for next year's New Year event.
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You will be pleased to know that we are currently installing new high definition televisions in every guest room and suite to meet current expectations.
I do hope that you will give us another chance in the future and when you do please take a moment to look me up. It would be my pleasure to meet you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.