I travel a lot and almost never write hotel reviews. This time I’m compelled to do so.
Upon my arrival to Residence Inn Detroit Pontiac/Auburn Hills during the week of 03/18, I was given room 236. Let me state the positive first… the staff here is kind, pleasant and helpful… best thing going for this hotel. Here comes the areas where massive improvements are needed: Parking outside building 2 is awkward and quite limited. The entrance to this building (doors, carpet, keypad, etc.) is completely worn out and dated. Green carpet throughout? Seriously?
The room wasn’t any better. Same green carpet, VERY dated kitchen, dated couches, the bedding looks like handout from Motel 6. Appliences in the kitchen very well be picked up from the neighborhood trash day. The quality far from other Residence Inn standard. I am really surprised to see other people gave it 3-4 stars… too high in my opinion.
I know Detroit is broke, but Marriott isn’t. So invest the money to upgrades. Serously!
Again, the staff here doing their best with this old, tired hotel to maintain some standard, but you can do only so much!
- Official Description (provided by the hotel):
- The Residence Inn Detroit Pontiac/Auburn Hills is just off I-75, between Troy, Auburn Hills, Bloomfield Hills, and Pontiac, to offer a premier location among Auburn Hills hotels. Business travelers appreciate staying at this extended stay Auburn Hills hotel with close proximity to nearby offices including Chrysler Headquarters, GM Powertrain, Hewlett-Packard, Volkswagen, and Delphi. Guests traveling on leisure love the quick commute to the top Detroit-area sights including Comerica Park or Somerset Collection Mall. The pet-friendly Residence Inn Auburn Hills offers apartment-style suites that are 50% larger than standard hotels with convenient amenities including free WiFi, HD TVs, and fully-equipped kitchens with granite counter tops. Choose the Residence Inn Detroit Pontiac/Auburn Hills offers modern amenities and a great location to make it one of the top extended stay hotels in Auburn Hills. ... more less
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- Also Known As:
- Residence Inn Detroit Pontiac/Auburn Hills Hotel Pontiac
- Residence Inn Pontiac
- Pontiac Residence Inn