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Residence Inn Detroit Pontiac/Auburn Hills: Traveler Reviews

3.0 of 5
3333 Centerpoint Pkwy., Pontiac, MI 48341
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Residence Inn Detroit Pontiac/Auburn Hills
Ranked #2 of 3 hotels in Pontiac
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41 reviews from our community

    Trip type
Traveler rating
    13
    16
    6
    5
    1
Date Rating
Los Angeles, California
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
“A few flaws outweighed by good staff and service”
4 of 5 stars Reviewed November 6, 2012

This is a typical Residence Inn property, close to the freeway, in a suburban setting, and convenient to nearby businesses. The location is safe and quiet. Internet worked fine.
.
The property consists of several buildings arranged in a circle, but the numbering system wasn’t clear and it was difficult to find my room. Advice: get clear directions from the front desk when checking in.

The room wasn’t as clean as the standard RI: there were food crumbs under the coffee table, the kitchen floor was sticky and hadn’t been mopped properly, and there was a small streak of mold forming on the shower curtain.

But overall I liked this property, and would return on another trip to the area. The front desk clerk at check-in was extremely helpful and gave me exactly the room I wanted. Above all, though, and deserving high praise, was the woman working the breakfast service. I am sorry I did not get her name, but she was first-rate and helped start my day on a positive note, and is the reason for the extra star in my rating.

Stayed October 2012, traveled on business
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Ask Arcadia_R about Residence Inn Detroit Pontiac/Auburn Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Good location for automotive business trip”
4 of 5 stars Reviewed September 11, 2012 via mobile

Good location.very closet to GM center.
The location Was very clean and the peppole Was quite ospital and friendly.
Food Was ok also Was very nice the social dinner included in the rate.
There are a lot o restaurant just few meters away.

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LucyGM1979 about Residence Inn Detroit Pontiac/Auburn Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Thomas, Canada
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Good place to stay for the Woodward Dream Cruise, or anytime”
5 of 5 stars Reviewed September 4, 2012

We just stayed at the Residence Inn for the 5th time and have already booked our room for next year. The 3rd weekend in August is always the Woodward Cruise, the worlds largest 1 day automotive event. The Residence Inn is a perfect place to take in the sights, you can be on Woodward and cruising in 3 minutes for the hotel. The hotel is always clean and offers amenities such as a kitchen in your room, free WiFi. flat screen TVs, a good hot breakfast, an indoor pool and a well lit, safe and secure parking lot to park your ride. If you like cars...lots of cars, 40,000 of them and people, over a million of them, this is the place to go and the Residence Inn is the place to stay. I only tell you this because I already have my room reserved. The Friday night (Aug 16 2013) is the most fun, the actual cruise day is Saturday (Aug 17 2013), by the end of the day, you will appreciate the fact that you have a room at the Residence Inn to go back to and relax

Room Tip: There are 3 floors with elevators, any room would be a nice room.
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DenAndJean about Residence Inn Detroit Pontiac/Auburn Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dodi W, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review
September 9, 2012
Dear Den and Jean,

We were thrilled you again selected our hotel as your home away from home during the Woodward Dream Cruise. We are always please when we have returning guests like you. We apprecaite your positive feedback on our amenities and location. Thank you for your loyalty and patronage during this great event. We look forward to seeing you again next year!

Sincerely,

Dodi Wicklund, General Manager
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Turin, Italy
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
“Good residence with a good location for business”
3 of 5 stars Reviewed August 27, 2012

It is located between Pontiac and Auburn Hills, great location to reach any business in the area by I75.
Great service, rooms are kept always clean and they try to satisfy every your request.
Just one thing: the laundry is operated by coin. It should be included!

Breakfast is good, good choice and good quality. Saturday and Sunday looks like they add something new.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask luca_Trip82 about Residence Inn Detroit Pontiac/Auburn Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dodi W, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review
September 9, 2012
Hi Luca,

Thanks for taking the time to review our hotel. We are so pleased you were happy with our dedication to taking care of our valued guests...
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Pontiac, Michigan
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“Stayed at better hotels for less..”
3 of 5 stars Reviewed June 5, 2012

I stayed at the Residence Inn, Pontiac over Mother’s Day weekend. PL accepted my bid of $47 + tax/night. I checked in on a Friday night; received my keys and proceeded to drive around to ‘building 4’. The hotel is divided into 5-6 buildings. Each building has 3 floors. When I realized that the desk clerk had given my a room on the 1st floor, I headed back to the front desk (building 1) to ask for a room on the top floor. I usually always ask for a room on the top floor but geez, I’m a single female and they give me a room on the 1st floor when there’s plenty of rooms available?! No thanks.

My room was nice, very large, full-size kitchen. The area is nice - convenient to I-75. I’ve stayed at the Courtyard (which cost less) next door several times when visiting the area and would prefer it over the Residence Inn, but it was a nice change of pace.

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask danaleste about Residence Inn Detroit Pontiac/Auburn Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dodi W, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review
June 9, 2012
Dear Danaleste,

Thank you for taking the time to post your review of your recent stay with us. I a glad you enjoyed our large guest suites with the full kitchen. We strive to provide all the conveniences of home to our valued guests. We do indeed have three floors in our guest room wings, but we only have 3 buildings - our Gatehouse, where our lobby is located, and two buildings of guest rooms. Please contact me personally should you require rooms in our area again. I will ceratinly make sure any requests you have are noted. Again, thanks for visiting us and taking the time to post your review.

Sincerely,

Dodi Wicklund, General Manager
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Additional Information about Residence Inn Detroit Pontiac/Auburn Hills

Also Known As:
Residence Inn Detroit Pontiac/Auburn Hills Hotel Pontiac
Residence Inn Detroit Pontiac/Auburn Hills Hotel
Residence Inn Pontiac
Pontiac Residence Inn
Address: 3333 Centerpoint Pkwy., Pontiac, MI 48341
Phone Number:
Region: United States > Michigan > Pontiac
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Pontiac
Price Range: $$
Hotel Class:3 star (3*)
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