I stay quite regularly at many Marriott hotels and this one by far has been the worst and very disappointing. The water temp never got above luke warm so showers and baths were cut short to avoid freezing. I discovered on my second nite there, when the bed pulled away from the headboard leaving the space between the bed and boxsprings exposed a VERY VERY dirty disgusting strip of hair and filth that looks like it had not been cleaned in many months if ever :( Lastly, most hotels take a credit card to "hold" for incidentals, they actually charge it but failed to let me know this. My card was still not credited back two weeks later and then only after I called to inquire of this. On a good note, when I checked out I did explain all this to them and I did receive a free nites stay, which I feel is what should have been done and I do appreciate them compensating for all the trouble.
- Official Description (provided by the hotel):
- The Residence Inn Detroit Pontiac/Auburn Hills is just off I-75, between Troy, Auburn Hills, Bloomfield Hills, and Pontiac, to offer a premier location among Auburn Hills hotels. Business travelers appreciate staying at this extended stay Auburn Hills hotel with close proximity to nearby offices including Chrysler Headquarters, GM Powertrain, Hewlett-Packard, Volkswagen, and Delphi. Guests traveling on leisure love the quick commute to the top Detroit-area sights including Comerica Park or Somerset Collection Mall. The pet-friendly Residence Inn Auburn Hills offers apartment-style suites that are 50% larger than standard hotels with convenient amenities including free WiFi, HD TVs, and fully-equipped kitchens with granite counter tops. Choose the Residence Inn Detroit Pontiac/Auburn Hills offers modern amenities and a great location to make it one of the top extended stay hotels in Auburn Hills. ... more less
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- Also Known As:
- Residence Inn Detroit Pontiac/Auburn Hills Hotel Pontiac
- Residence Inn Pontiac
- Pontiac Residence Inn