This was a business trip, but I brought my family along so they could shop and sight-see while I did business. I chose the Red Roof exclusively because of its high rating.
I had to change my reservation just an hour before we arrived (to a larger room) and the clerk was very polite and helpful. The whole phone call didn't take over a minute. Checking in was quick and easy, with the same pleasant and helpful clerk.
What I've gotten used to is finding a top-rated hotel on TA and not giving my lodging a second thought. My mistake here was not realizing that it was a two-star hotel, and I can't blame the reviewers for that.
This is an "old-fashioned" motel, with rooms opening right into the parking lot. It was a non-smoking room (one of the kids is asthmatic), but I don't think the curtains, carpet or bedding has been replaced since it was a smoking room. The room was very small, and the bathroom was clean, but tiny. I could stand in the middle and touch all the walls (of the bathroom). WiFi was slow and intermittent. Lots of construction workers staying there, and there were dozens of diesels warming up and roaring out of the lot well before we were ready to get up in the morning. The sheets were short, pillows marginal, and the comforters thin.
There was a mix-up with our billing (mostly my fault), and all of the employees I spoke to were very helpful in getting it resolved.
The bottom line is that it's a basic motel for a relatively low price, right off the freeway. However, the next time I bring my family along I'll be sure to check the number of stars instead of just the reviews.
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- Also Known As:
- Red Roof Inn Plymouth
- Plymouth Red Roof Inn