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“Not what we hoped for” 2 of 5 stars
Review of Superior Shores Resort

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Superior Shores Resort
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26156 Highway 64, Ontonagon, MI   |  
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Hotel amenities
Ranked #2 of 4 Hotels in Ontonagon
Boston, Massachusetts
1 review
6 helpful votes 6 helpful votes
“Not what we hoped for”
2 of 5 stars Reviewed September 16, 2008

Our expectation was that cabin #11 was right on Lake Superior and private. We were right on the Lake but the cabin sits almost on top of the residence and office of the resort owners. The resort website led us to believe that cabin #11 was more private--it was not.
In that we were using the cabin as a base while we did day hikes in the Porcupine Mountains State Park, Superior Shores was adequate for our purposes. The cabin was clean, the accommodations pleasant. The cabin includes cable tv, which we didn't need. We plan to return to the area, but we will not stay at Superior Shores again. There are cheaper options in the area if your main interest is the Porkies. Also, our experience was that customer service could have been better. There was a misunderstanding about the dates of our reservation. We had changed our reservation to one less day and communicated that change by phone. Don, the resort owner, claimed that the message was not received and charged us a portion of the rate for the day that we were were not staying there. Whatever the resort policies, this is poor customer service and we won't be back nor will we recommend Superior Shores to our friends.

  • Liked — clean, pet policy (ok to have dogs)
  • Disliked — inflexibility of owner
  • Stayed September 2008, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 reviews from our community

Traveler rating
    13
    19
    5
    2
    4
See reviews for
13
25
2
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
Urbana, IL
Senior Contributor
41 reviews 41 reviews
34 hotel reviews
Reviews in 35 cities Reviews in 35 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed June 28, 2008

I had a hard time finding an accomodation in Ontonagon, as there weren't many places listed and the ones that were were quite expensive. I came across this place through other websites. I was very satisfied with my stay. First of all, the price was really good. The couple who owned the motel were super friendly and very helpful. The motel was right on the beach and you could walk out onto the beach and see the most amazing view of the Porcupine Mountains. The room was small but very clean. It was very peaceful, except for some loud motorcyclists spending the night (but that was not the fault of the motel).

  • Liked — the price, the location and the friendly staff
  • Disliked — outdoor sounds easily heard
  • Stayed June 2008, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Superior Shores Resort

Address: 26156 Highway 64, Ontonagon, MI
Phone Number:
Location: United States > Michigan > Ontonagon
Amenities:
Beach Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #2 of 4 Hotels in Ontonagon
Number of rooms: 13

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