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“All we needed for a Perfect Stay.” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Lansing-Okemos (MSU Area)

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Holiday Inn Express Hotel & Suites Lansing-Okemos (MSU Area)
2.5 of 5 Hotel   |   2209 University Park Drive, Okemos, MI 48864   |  
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Ranked #3 of 5 hotels in Okemos
San Juan PR
Top Contributor
52 reviews 52 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
54 helpful votes 54 helpful votes
“All we needed for a Perfect Stay.”
5 of 5 stars Reviewed July 22, 2013

This is not a 5 star hotel, but I felt so great to stay in such a welcoming property. The front desk staff is their asset, they got out of their way to satisfy our needs. We were supposed to stay for only 3 nights, but every day we extended one night and finally stayed for the whole week. I went to visit my daughter in MSU and I was happy to stay in Okemos because the Grand River Drive (closer to MSU) is actually under construction. Okemos Road is only about 10-12 minutes away. We booked a double room and it was excellent for what we needed. The only thing I think is missing is a safe and maybe a microwave could be helpful, it has a mini refrigerator. They also have ice maker machine on each floor. The rooms are sound proof, perfect beds, perfect sleep.
The breakfast area is very clean and the it is well supplied. We also loved their breakfast, even though the pancake maker didn't work since the second day. The location is great, lots of restaurants and food stands nearby, some within walking distance. Most important of all, we felt safe all the time. Needless to say, I would not hesitate to stay in this property again.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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83 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Lansing, Michigan
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 8, 2013

Recently stayed in this 168-room, conveniently located right off of the highway, property. Lovely updated décor in rooms & nice selection of breakfast choices. Our family loved in enclosed salt treated pool. Friendly staff makes this a great getaway hotel.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saginaw, Mi
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 5, 2013

I had called the night before our stay and the person I spoke to offered the same rate as another hotel nearby which was cheaper.
Upon our arrival we found that they were doing renovations to the pool area and that there was no working hot tub. I actually had planned to use the hot tub upon arrival and was disappointed. The 2 girls at the front desk offered to change my room to the Hampton Inn or to a Jacuzzi room. I decided to stay and keep my double room which was needed. I appreciate the fact that they went above and beyond to try and accommodate me.
This is the reason I always try to stay at an Holiday Inn Express or an IHG property.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 28, 2013

My 6 year old daughter and I stayed at this hotel while we visited the M.S.U. campus for the Odyssey of the Minds competition. It is conveniently located less than 10 minutes from campus and is right off the highway for ease in finding this hotel and for driving around the Lansing area. We stayed in a jacuzzi room because that was what was available when we made the reservations. It was a little outdated and I thought it strange that there wasn't a refrigerator or microwave in the room (thought these were pretty much standard in rooms now - especially for a jacuzzi room), but it was large in space and very clean. They offer free breakfast in the mornings, which had quite a vast variety of food items from which to choose. My daughter got a kick out of the pancake making machine that made giant pancakes the size of her head and were pretty good. The pool isn't large, but big enough to entertain the kids. They do have part of the pool area under construction, but it didn't affect being able to enjoy the pool. Overall, we enjoyed our stay and I would recommend this hotel for anyone visiting the M.S.U. campus or the Lansing area.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midland, Michigan
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
Reviews in 32 cities Reviews in 32 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 14, 2013

Check in was quick and friendly and fresh cookies were being served in the lobby. There was a conference occurring the evening we arrived, but all conference rooms are well away from guest rooms and separated by doors, so we couldn't hear anything, nor were we inconvenienced at all. Our room was clean and the beds fairly soft, which was wonderful! Our bathroom had a full tub and shower with good temperature and water pressure, both in the evening and the next morning. Breakfast was good, with Holiday Inn's delicious cinnamon rolls! Checkout was as friendly as our arrival.

The location for this hotel is good. It's quiet and located within close proximity to the Amtrak station (10 min. drive), which was our reason for staying here. It's also near to MSU's basketball and football arenas. It's located close to the highway, so it's a good location for travelers just passing through.

Our only complain was spotty internet service. Despite this, we would stay again!

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomfield Hills, Michigan
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 8, 2013

We stayed here on a Saturday and it was a nice stay. The room decor is dated, as others have mentioned, but everything appeared clean. The bed was very comfortable and the linens, nice. The bathroom only has a stall shower,but it does have a good shower head. There is a huge hot tub in the main room so I guess that is the reason for the stall shower. Speaking of the hot tub, it was clean and worked well.
Breakfast was surprisingly good for a freebie....lots of choices, not just the usual pastry and cold cereal.
We didn't use the pool but it looked nice, although on the small side.
The main complaint we had was our room had the slowest internet service ever!! They give you a password when you check in, but it was very difficult to use the laptop or tablet. Have not had that problem in any other hotels lately. Maybe our room,#131, was too far from the office?
The front desk employees are helpful and friendly.

Room Tip: Rooms in the back are quieter, but you may have trouble with the internet service
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lansing-Okemos (MSU Area), responded to this review, July 11, 2013
Dear chriss j,

Thank you for staying with us and providing us with your valuable feedback. It is nice to know that our breakfast was good for your needs. It is unfortunate that you were inconvenienced by the Internet connectivity being slow. Despite this, I hope the next time you are in the area you give our hotel another try.

Again, thanks for the candid review and see you soon!

Regards,

Pam G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marquette, MI
Top Contributor
129 reviews 129 reviews
65 hotel reviews
Reviews in 39 cities Reviews in 39 cities
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed March 22, 2013

On the last leg of a basketball journey, we stayed two nights at the HE Express in Okemos. The property is a little dated, but overall we had a good stay.

Good: easy check-in, fantastic full breakfast, nice (small) pool area and spa, convenient location, good sized room, pillow menu, renovated bathroom.

Could be better: Bed was spongy and both of us had sore backs each day, shower is new and nice - but small, plus-sized people will have trouble turning around (we had a jacuzzi room, maybe the other rooms have regular tubs, though). Door was a little flimsy.

I ordered up an extra pillow around 9:00 and it arrived within 15 minutes, which was nice service.

Overall, a decent stay but we would probably try a different place for the bed issue.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites Lansing-Okemos (MSU Area)

Address: 2209 University Park Drive, Okemos, MI 48864
Phone Number:
Location: United States > Michigan > Okemos
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Okemos
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lansing-Okemos (MSU Area) 2.5*
Official Description (provided by the hotel):
East Lansing-Okemos Hotel Near Michigan Attractions Lodging at the Holiday Inn Express Hotel and Suites of Lansing-Okemos, Michigan, puts you within five miles of Michigan State University and ten minutes from the Michigan Capital and the Capital City Airport (LAN). Business travelers will enjoy our East Lansing accommodations near downtown Lansing and the political center of the state. The automotive manufacturing companies that give Lansing its 'Car Capitol of North America' title are a short drive from our hotel. Business travelers lodging in our Okemos hotel who need to host a meeting may use the Conference Center, which includes a 3000 sq. ft. ballroom that can accommodate from 8-200 people . Our East Lansing hotel is surrounded by the beauty of Michigan and the excitement of downtown Lansing. Pack a picnic and relax at a riverfront park or see the animals at the Potter Park Zoo. This hotel near Michigan State University is surrounded by sporting venues, so don't forget your favorite Michigan team's jersey and grab tickets to a baseball, football or hockey game at a nearby stadium. You can relax on your Okemos hotel room's pillow top mattress with triple-sheeted bedding. The Fitness Center, free high-speed, wired and wireless Internet access and a complimentary breakfast bar allow you to travel without disturbing your routine. Call the East Lansing Holiday Inn Express now for great hotel rates. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Lansing-Okemos (Msu Area)
Holiday Inn Express Okemos
Holiday Inn Okemos
Okemos Holiday Inn

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