This is a very nice hotel And the staff is very friendly and helpful. We had some problems but the staff worked very hard to make things right. Our original reservation had one of the two bedroom suites canceled without notifying us. The night manager worked with me and gave me two other rooms at the same price as the original reservation.
Upon checkin we found dirty dishes and towels in one of the rooms. The general manager gave us half off of one night's bill for the room.
It was Thanksgiving day and the hotel was not ready for the crowd at breakfast. One person was trying to keep everything stocked both mornings we were there. It was a struggle and several people waited a long time for food and drink and utensils and dishes. Despite that, the food was good and there were plenty of options.
The rooms are very nice with comfortable furniture. Fully equipped kitchens including ice makers in the fridge. The pool and hot tub are good sized and in their own building so no chlorine smell in the hotel.
Everyone we met was extremely friendly and made us feel welcome. Our daughter is doing her residency at two local hospitals for the next four years. We will go back to Staybridge Suites in Okemos, MI.
- Official Description (provided by the hotel):
- Staybridge Suites East Lansing-Okemos (MSU Area) is the newest and only all-suite luxury hotel located only five minutes from Michigan State University and major business headquarters. Complimentary breakfast, Sundowner Reception, indoor pool, spa, laundry facilities and business center are all included. All suites include full kitchens and come in studio, 1 or 2 bedroom options. ... more less
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- Also Known As:
- Staybridge Suites East Lansing-Okemos (Msu Area) Hotel Okemos