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“It was fabulous!” 5 of 5 stars
Review of Sheraton Detroit Novi

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Sheraton Detroit Novi
3.5 of 5 Hotel   |   21111 Haggerty Road, Novi, MI 48375-5305   |  
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Special Offer
Breakfast for 2 Included
Ranked #9 of 15 Hotels in Novi
Toledo, Ohio
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“It was fabulous!”
5 of 5 stars Reviewed January 25, 2011

We stayed hear for our sons wedding and had the reception in the banquet room.
Everything was perfect.
We had 285 guest 120 stayed at the Hotel and no one had a problem.

  • Stayed January 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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228 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2011

Stayed on the 7th Floor which included a club room with free breakfast for two, newspapers, and as an added bonus, free in-room WIFI. Al this for $15 a day on weekends. Not sure about during the week. Comfortable room with amenities.

Whe wedding we were attending was done beautifully by the staff.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 16, 2011

I stayed one night during a business trip in summer 2010 and was disappointed. The hotel itself is ok and check-in staff was accomodating and professional. Location can't be beat - close to shopping and dining. My only complaints are room cleanliness and noise. For a property like the Sheraton, my room wasn't that clean. I don't think housekeeping even bothered - bathroom counter was dirty, room was dusty, and and carpet really need vacuuming. Noise from the rooms on either side of me was also quite loud. The walls were pretty thin, so I could hear the conversation of the family staying next door. I wouldn't stay here again.

  • Stayed July 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2011

I was impressed with the attention to service, the entire staff went out of there way to correct a problem with the room. Offered to help move us, and to top it off they are pet friendly!!
I would encourage anyone to stay at this Sheraton.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Shelby Township, Michigan
1 review
5 of 5 stars Reviewed January 4, 2011

A two-day tax seminar was held here and I stayed on property to avoid the rush hour traffic. The meeting rooms were comfortable. Provided lunches were tasty. The front desk staff were very friendly and welcoming. My room was on the club level and was very quiet. The bedding was top notch. Didn't get to use the pool or gym, but they looked nice. The lobby has a business hub of computers for internet and e-mail. I would definitely stay here again.

  • Stayed December 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Alpena, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 17, 2010

I travel frequently, and stay at many hotels throughout the year. When I'm in the Detroit area, whether on business or for personal reasons, I stay only at the Detroit Novi Sheraton hotel. We know each other by our first names, both at the front desk and especially at the lobby bar. The service has always been impeccable. Noelle and the reception desk team are always pleasant and responsive. Liz, Sophia, Janice, Lauren, Mimi, Laura, Trish etc. at the lobby bar are more like family, and they work very hard to care for every customer. We so appreciate their concern for a recent visit that we had to make to attend a family funeral.

The hotel is always clean and in top operating order. The food has never been less than delicious and well prepared. Although I have stayed at many more opulent hotels in my travels, this Sheraton team makes the most of their circumstances and strives diligently for customer satisfaction. It is consistently and predictably one of the best hotels in the Detroit area. It may not be the Ritz, but it is neither stuffy or overpriced. It is a good location on the west side. I look forward to my next visit very soon.

  • Stayed October 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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SheratonDetNoviGM, Director of Sales at Sheraton Detroit Novi, responded to this review, January 6, 2011
Thank you for the positive review of our hotel and the gift of feedback
Despite your most recent trip coming in difficult circumstances; please accpet our condolences; we do truly appreciate you sharing comments relating to your positive experiences and also for taking the time to share with us the names of those Associates who have made you feel part of our Sheraton Family. I will make sure they are recognized for their continued excellent service. Our entire team at The Sheraton Detroit Novi Hotel looks forward to welcoming you back again soon!
Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 6, 2010

Good spot to stay if going shopping in the area. Close to Best Buy, Target etc. A number of restaurants nearby from McD's to Chilli's. We did encounter a very noisy neighbour but after following with the manager we left satisfied - Sheraton came through on their promise of customer satisfaction.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Detroit Novi

Address: 21111 Haggerty Road, Novi, MI 48375-5305
Phone Number:
Location: United States > Michigan > Novi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Novi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Detroit Novi 3.5*
Number of rooms: 238
Official Description (provided by the hotel):
Situated in Detroit's affluent Novi suburb, Sheraton Detroit Novi is just minutes from downtown Detroit attractions and the Detroit Metropolitan Airport. Our hotel features diverse meeting space, a grand ballroom, indoor pool, fitness center and on-site dining. ... more   less 
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Also Known As:
Sheraton Detroit Novi Hotel Novi
Sheraton Novi
Novi Sheraton

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