Aside from a few issues, this was a very pleasant stay.
The hotel front desk staff were professional and quite courteous the entire time. However, none of the front desk staff knew how to navigate the cumbersome log in process for guest computer access. It took a higher level manager to show me how to log in. Believe me, it's not easy until you figure it out!
I ate dinner one night at the hotel's restaurant and it was pretty good, including the service.
The only other small issue was that housekeeping didn't make up my room in the morning, as they usually did. I arrived back at my room at 3:30 PM and discovered this. At that point I was tired and wanted to take a nap. I didn't want HK to come by at that time and when I told the front desk staff that I'd like HK to come by at 7:00 PM, they wouldn't. They claimed that the house was full the previous night. What's more important--the previous guest's room or my room??
Finally, the walls of my room were paper thin on both sides. This is unacceptable to me at any hotel. Glad my neighbor across the way had a good time with his mistress (I knew the guy).
- Official Description (provided by the hotel):
- Situated in Detroit's affluent Novi suburb, Sheraton Detroit Novi is just minutes from downtown Detroit attractions and the Detroit Metropolitan Airport. Our hotel features diverse meeting space, a grand ballroom, indoor pool, fitness center and on-site dining. ... more less
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- Also Known As:
- Sheraton Detroit Novi Hotel Novi
- Sheraton Novi
- Novi Sheraton